ZipRecruiter

Log In

2

Entry Level Collections Jobs in Washington, DC (NOW HIRING)

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Collections Specialist | Onsite in Alexandria, VA | $23 - $27/hr | 6-month contract-to-hire We are ... This is an entry-level role ideal for someone looking to build a career in accounting or finance.

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Collections Specialist We are seeking a motivated and detail-oriented Collections Specialist to ... This is an entry-level role ideal for someone looking to build a career in accounting or finance.

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Collections Specialist We are seeking a motivated and detail-oriented Collections Specialist to ... This is an entry-level role ideal for someone looking to build a career in accounting or finance.

BAE Systems

Accountant II

Sterling, VA · On-site

$67.41K - $114.59K/yr

Participants will gain foundational knowledge of the collections lifecycle, customer account management, aging analysis, payment follow-up, dispute resolution, cash application coordination, and ...

OneMain Financial

Loan Sales Specialist

Herndon, VA

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Sales Specialist

Herndon, VA · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

next page

Showing results 1-20

People also search for

All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Washington, DC

Entry Level Collections information

See Washington, DC salary details

$14

$24

$34

How much do entry level collections jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level collections in Washington, DC is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are the most commonly searched types of Collections jobs in Washington, DC? The most popular types of Collections jobs in Washington, DC are:
What are popular job titles related to Entry Level Collections jobs in Washington, DC? For Entry Level Collections jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Entry Level Collections jobs in Washington, DC look for? The top searched job categories for Entry Level Collections jobs in Washington, DC are:
Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Washington, DC as of May 2026, with employment types broken down into 91% Full Time, 5% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,566 per year, or $24.3 per hour.
Collections Specialist

Collections Specialist

Aston Carter

Alexandria, VA • On-site

$20 - $27/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Collections Specialist | Onsite in Alexandria, VA | $23 - $27/hr | 6-month contract-to-hire
Job Description
We are seeking a motivated and detail-oriented Collections Specialist to support our accounts receivable and collections efforts. This is an entry-level role ideal for someone looking to build a career in accounting or finance. You'll assist with customer payment follow-ups, account maintenance, and basic cash application while learning core AR and collections processes. The ideal candidate is organized, comfortable communicating with customers, and eager to learn in a fast-paced environment.
Responsibilities
  • Assist with contacting customers regarding past-due invoices and outstanding balances via phone and email.
  • Support follow-up on declined payments and help track open invoices.
  • Help maintain accurate customer account records, including billing details and contact information.
  • Apply payments (checks, ACH, credit cards) to customer accounts with guidance from senior team members.
  • Assist with reconciling payments and identifying discrepancies or unapplied cash.
  • Respond to basic customer inquiries related to invoices, billing, and payment status.
  • Help manage shared collections inbox and route inquiries appropriately.
  • Support creation of credit and debit memos with proper documentation.
  • Assist with processing manual payments (credit card/eCheck) when needed.
  • Help track payment plans and follow up on commitments.
  • Participate in aging report reviews and support collection tracking efforts.
  • Assist with administrative tasks such as vendor forms, credit references, and account setup.
  • Collaborate with internal teams (billing, customer service, sales) to resolve account issues.
  • Contribute to process improvements and team projects as needed.

Essential Skills
  • Strong communication skills, especially over phone and email.
  • Good organizational skills and attention to detail.
  • Ability to manage multiple tasks and follow up consistently.
  • Comfortable using Microsoft Excel and learning new systems (ERP/accounting software).

Additional Skills & Qualifications
  • 0-2 years of experience in accounts receivable, customer service, or administrative support.
  • Basic understanding of accounting or willingness to learn AR and collections processes.

Work Environment
The collections team is small, and the role involves making approximately 150 calls per day. The position requires a well-spoken individual with good energy. You will receive a list of clients each day and will be responsible for calling individuals at the companies to manage collections accounts receivable. The work environment is fast-paced and involves data entry tasks, contributing to a dynamic team setting
Job Type & Location
This is a Contract to Hire position based out of Alexandria, VA.
Pay and Benefits
The pay range for this position is $20.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Alexandria,VA.
Application Deadline
This position is anticipated to close on Jun 1, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Aston Carter logo

About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

View All Aston Carter Jobs

Apply