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Entry Level Collections Jobs in Washington, DC (NOW HIRING)

Accounting & Admin Clerk

Chantilly, VA ยท On-site

$16 - $17/hr

REQUIREMENTS: 1+ year of entry level accounting experience (AP, AR, billing, collections). Essential Duties and Responsibilities Daily: * Post checks * Fill out Financial Update forms * Fill out ...

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Self Storage Manager

Springfield, VA ยท On-site

$40K - $70K/yr

  • Medical

  • Retirement

  • PTO

... entry-level management position . We are looking for someone with previous self-storage experience who understands the business --from driving occupancy and increasing revenue to collections, rate ...

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Self Storage Manager

Springfield, VA ยท On-site

$40K - $70K/yr

  • Medical

  • Retirement

  • PTO

... entry-level management position . We are looking for someone with previous self-storage experience who understands the business --from driving occupancy and increasing revenue to collections, rate ...

Property Tax Associate I

Arbutus, MD ยท On-site

$17.98 - $20.62/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Under general guidance and direction of the Property Collections Supervisor, assists the public ... Performs work at an entry level or performs routine tasks that are less complex than those ...

Loan Sales Specialist

Laurel, MD

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

Loan Sales Specialist

Alexandria, VA ยท On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

Loan Sales Specialist

Glen Burnie, MD ยท On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

Loan Sales Specialist

Leesburg, VA ยท On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

Loan Acquisition Specialist

Catonsville, MD

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

Loan Sales Specialist

Herndon, VA ยท On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

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Entry Level Collections information

See Washington, DC salary details

$14

$24

$34

How much do entry level collections jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level collections in Washington, DC is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.21 per hour, depending on experience, location, and employer.

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

How to get a job in entry level collections?

To get an entry-level collections job, candidates should have strong communication and negotiation skills, basic knowledge of accounting or finance, and a high school diploma or equivalent. Gaining experience through internships or customer service roles can be helpful, and familiarity with collection software or CRM tools is advantageous. Applying to companies that offer training programs can also improve chances of entry into the field.

What are the most commonly searched types of Collections jobs in Washington, DC?

The most popular types of Collections jobs in Washington, DC are:

Infographic showing various Entry Level Collections job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,566 per year, or $24.3 per hour.

GEOINT Time Dominant Collection Specialist 115-001

IC-CAP LLC

Washington, DC โ€ข On-site

$21 - $28.25/hr

Full-time

Re-posted 8 days ago


Job description

This is a future position that may come open but is not open at the present moment. We are willing to prescreen personnel for these positions if you are interested.
GEOINT Time Dominant Collection Specialistoperates the revolve around time dominant or first phase GEOINT collection and analysis. The specialist performs services that support the activities that manage GEOINT collection requirements and/or the activities that support the tasks that exploit and produce GEOINT analysis for time dominant issues and topics. The specialist is capable of performing high operational tempo work as part of a team that supplies services on a rotating basis 24/7/365. The Candidate possesses skills that focus on GEOINT time-sensitive activities. The Operations Specialist Time Dominant Collections Specialist performs and manages collection activities of GEOINT based sources in support of time dominant operations.
Junior-Level:
Implementing, part of team, executing tasks. These are still developmental labor positions. Services requiring junior level support will require a person to have slightly more experience than a full entry level while performing slightly more advanced skills than per an entry level. Understands and applies more advanced concepts and processes to tasks
Mid-Level:
Implementing/Leading, ushering and executing tasks. These are positions that exhibit technical proficiency in the work and should be expected to work with minimal oversight and often lead smaller teams in their service execution. Should be fully capable of meeting most services without direction. Work products should demonstrate consistent high quality tradecraft application. Expected to assist lower level personnel in developing tradecraft skill in order to meet work objectives. Expected to collaborate with Government and other stakeholders in the performance of services. Such collaboration should provide accurate technical information that contributes to synergized analysis that is better than the sum of the individual parts.
The Time Dominant Collections Specialist performs and manages collection activities of GEOINT based sources in support of time dominant operations. Skills required, but not limited to, include:
  • Previous experience utilizing GEOINT collection management information systems
  • Previous experience with GEOINT collection capabilities and methods
  • Ability to produce GEOINT products to NGA standards and quality
  • Demonstrated ability to operate successfully in a fast-paced and dynamic 24/7/365 environment as a team-member
  • Ability to communicate with clarity and accuracy both verbally and written
  • Demonstrated familiarity in the functional mission areas and key intelligence issues

Skills Required:
  • Ability to produce GEOINT products to NGA standards and quality
  • Demonstrated ability to operate successfully in a fast-paced and dynamic environment as a team-member
  • Ability to communicate with clarity and accuracy both verbally and written
  • Demonstrate familiarity in the functional mission areas and key intelligence issues

Skills Desired:
  • Understanding of Activity Based Intelligence (ABI) and application of ABI methodologies
  • Previous experience utilizing GEOINT collection management information systems
  • Previous experience utilizing GEOINT analytical databases and reporting tools
  • Previous experience performing first phase GEOINT work
  • Previous experience with collection capabilities and methods

Junior-Level:
  • HS Degree
  • Min 3 combined experience

Mid-Level:
  • Some college experience
  • Min 5 combined experience

Security Clearance:
  • Active TS/SCI and the willingness to sit for a polygraph, if needed

IC-CAP provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status.