2

Entry Level Collections Jobs in Washington, DC (NOW HIRING)

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Retail Key Holder

Oxon Hill, MD · On-site

$18.58/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

Retail Sales Associate

Hanover, MD · On-site

$18.65 - $19.79/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Retail Sales Associate

Sterling, VA · On-site

$16 - $16.97/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Retail Sales Associate

Leesburg, VA · On-site

$18.25 - $19.36/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Showing results 41-60

Entry Level Collections information

See Washington, DC salary details

$14

$24

$34

How much do entry level collections jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level collections in Washington, DC is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.21 per hour, depending on experience, location, and employer.

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

How to get a job in entry level collections?

To get an entry-level collections job, candidates should have strong communication and negotiation skills, basic knowledge of accounting or finance, and a high school diploma or equivalent. Gaining experience through internships or customer service roles can be helpful, and familiarity with collection software or CRM tools is advantageous. Applying to companies that offer training programs can also improve chances of entry into the field.

What are the most commonly searched types of Collections jobs in Washington, DC?

The most popular types of Collections jobs in Washington, DC are:

Infographic showing various Entry Level Collections job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,566 per year, or $24.3 per hour.

Collection Management Officer

Central Intelligence Agency

Washington, DC • On-site, Remote

$72K - $109K/yr

Full-time

Re-posted 23 days ago


Job description

Summary
Collection Management Officers drive the collection of foreign intelligence and manage the dialogue between U.S. intelligence consumers and the Directorate of Operations.
Learn more about this agency
Duties
Help
As a Collection Management Officer at CIA, you will drive the collection of foreign intelligence and actively manage the two-way dialogue between U.S. intelligence consumers and the Directorate of Operations (DO). You will evaluate the foreign intelligence collected by the DO to ensure the DO is providing U.S. foreign policy and national security decision-makers with timely, accurate, clear, and concise reporting in a manner that safeguards sensitive intelligence sources and methods.
Collection Management Officers use a combination of formal training and independent learning to develop and maintain subject matter expertise on current and looming country- and region-specific issues and/or transnational issues such as counterterrorism, counter proliferation, and cyber. This subject matter expertise enables Collection Management Officers to understand intelligence needs and identify clandestine collection opportunities that meet the priority requirements of U.S. foreign intelligence consumers.
Opportunities exist for Collection Management Officers to serve in multi-year assignments overseas or they can spend most or all of their career serving in the Washington, DC area.
All DO officers are hired at an entry level and train as they are expected to work - as one team. DO officers are hired into one of two programs: the Clandestine Service Trainee (CST) program or the Professional Trainee (PT) program. A CST has three or more years of professional experience, while a PT has less than three years of professional experience. DO officers begin their careers learning the foundations of operations via classroom training, practical exercises, and on-the-job experience gained through a series of interim assignments. Based on the program into which each applicant is hired, the number of interim assignments will vary.
As part of the program, some DO officers will be expected to:
  • Operate a motor vehicle without second-party assistance in daytime and nighttime conditions;
  • Traverse uneven terrain, to include climbing and descending staircases, over fixed minimum distances and in varying weather conditions;
  • Work non-traditional or erratic schedules;
  • Make reasoned decisions under time constraints.

This position requires a 5-year Contract Term Agreement.
Requirements
Help
Conditions of employment
  • You must be physically in the United States or one of its territories when you submit your resume via MyLINK.
  • You must be registered for the Selective Service, if applicable.
  • You must be a U.S. citizen and at least 18 years of age (dual-national US citizens are eligible).
  • You must be willing to move to the Washington, DC area.
  • You must successfully complete a thorough medical and psychological exam, a polygraph interview, and a comprehensive background investigation.
  • For further information, please visit: https://www.cia.gov/careers/how-we-hire/

Qualifications
Minimum Qualifications
Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin.
  • Personal integrity
  • Strong interpersonal and communication skills (verbal and written)
  • Action- and results-oriented
  • Ability to work effectively as part of a team and independently
  • Flexibility, adaptability, and commitment to the mission of the CIA and the Directorate of Operations
  • Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation

Desired Qualifications
  • Ability to take initiative and develop constructive partnerships
  • Strong critical thinking, detail-orientation, and problem-solving skills
  • Ability to research, analyze, synthesize, and prioritize information
  • Inquisitive and investigative
  • Multitask to manage time and priorities

Education
  • Bachelor's degree from an accredited institution (applicants within one year of earning a four-year degree will be considered); there is no preferred major or program of study (degrees from foreign academic institutions are accepted, but you are responsible for obtaining and providing CIA with a credential evaluation from an accredited firm confirming that the foreign degree is the equivalent of a BA/BS and/or MA/MS degree conferred by a U.S. college or university)
  • At least a 3.0 GPA on a 4-point scale is preferred

Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.