ZipRecruiter

Log In

1

Collections Jobs in Toronto, ON (NOW HIRING)

Adecco

Collections Specialist

Brampton, ON · On-site

CA$25 - CA$27/hr

Adecco is currently looking for a Collections Specialist to join our client's team in Brampton, ON. As a key member of our Accounts Receivable Collections Department, you will be responsible to ...

New

Scotiabank

Collections Advisor

Hamilton, ON

Bilingual (English/ French) Collections Advisor, Collections / Scotia Dealer Advantage / Automotive Finance Location: Hamilton, ON 2 open positions Purpose: Contributes to the overall success of the ...

GFL Environmental

Collections Specialist

Vaughan, ON

We are officially hunting for our next Collections Specialist in Vaughan, ON -someone ready to bring fresh ideas and grow alongside a dynamic team. About Us Our employees, collectively known as 'Team ...

LendCare

Collections Representative

Pickering, ON

CA$20/hr

A day in the life of a Collections Representative: * Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions. * Perform outbound ...

Imperial PFS Canada

Collections Associate

Toronto, ON

CA$45K - CA$52K/yr

The Collections Associate will process incoming correspondence regarding policy maintenance, acknowledgements and other service requests on paper and electronically. Written and verbal in French is ...

Imperial PFS

Collections Associate

Toronto, ON

CA$45K - CA$52K/yr

The Collections Associate will process incoming correspondence regarding policy maintenance, acknowledgements and other service requests on paper and electronically. Written and verbal in French is ...

goeasy

Collections Specialist

Mississauga, ON · On-site

$18.75 - $20/hr

A day in the life of a Collections Specialist: * Make a large volume of outbound calls using the NICE telephony system * Leverage data within Salesforce to verify client account information * Update ...

goeasy

Collections Representative

Pickering, ON

$20/hr

A day in the life of a Collections Representative: * Demonstratecompassionandempathy for our customers by understanding their situations, needs, and offering solutions. * Performoutbound callsto ...

goeasy

Collections Specialist

Mississauga, ON

CA$18.75 - CA$20/hr

A day in the life of a Collections Specialist: * Make a large volume of outbound calls using the NICE telephony system * Leverage data within Salesforce to verify client account information * Update ...

next page

Showing results 1-20

All JobsCollections JobsCollections Jobs in Toronto, ON

Collections information

See Toronto, ON salary details

$9

$15

$24

How much do collections jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for collections in Toronto, ON is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.31 and $17.43 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include roles such as specialized surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions often require advanced degrees, extensive experience, and sometimes certification or licensing, and they may involve long hours or high-stakes environments.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and sometimes specialized software to track accounts and ensure timely payments, working within set regulations and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What jobs pay 10,000 a month without a degree?

In collections, high earnings of $10,000 or more per month are typically associated with roles such as senior debt collectors or account managers who have extensive experience, strong negotiation skills, and often work on commission or bonuses. These positions may require industry knowledge, certifications, and a proven track record of performance, but they do not always require a formal degree.

What profession makes $400,000 a year?

In the collections field, senior roles such as Collections Director or Vice President of Collections can earn around $400,000 annually, especially in large organizations or financial institutions. These positions typically require extensive experience, leadership skills, and knowledge of debt recovery strategies and compliance regulations.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Toronto, ON? The most popular types of Collections jobs in Toronto, ON are:
What are popular job titles related to Collections jobs in Toronto, ON? For Collections jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Toronto, ON look for? The top searched job categories for Collections jobs in Toronto, ON are:
Collections jobs near you
Infographic showing various Collections job openings in Toronto, ON as of June 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 76% In-person, 12% Hybrid, and 12% Remote job distribution, with an average salary of $32,867 per year, or $15.8 per hour.
Collections Specialist

Collections Specialist

Adecco

Brampton, ON • On-site

CA$25 - CA$27/hr

Other

Medical, Dental, PTO

Posted yesterday

Job description

Adecco is currently looking for a Collections Specialist to join our client's team in Brampton, ON. As a key member of our Accounts Receivable Collections Department, you will be responsible to answer all inbound communication that are direct result of the company providing services and products to our customer. You be required to assess, research, and review each inquiry, provide required documentation and resolution in a timely, professional and ethical manner, while ensuring that past due balances are settled . The position reports to the Manager, Credit & Collections.

  • Pay rate: $25-$27/hour depending on experience.
  • Location: Brampton, ON
  • Shifts: Monday-Friday | Shift within 7:00am-8:00pm
  • Job type: Temporary | Full-time

Here’s why you should apply:

  • Hires fast, pays weekly.
  • 4% vacation pay paid out on each weekly pay cheque.
  • Medical and dental benefits once qualified.
  • Free training programs.
  • New and quicker onboarding process.

Key Accountabilities

  • Provide efficient and effective customer service to clients.
  • Manage inbound call inquiries and make outbound calls for resolution.
  • Collect and process customer payments.
  • Assist/provide required documentation to customers.
  • Communicate with debtors to negotiate timely repayments.
  • Resolve unpaid accounts.
  • Accurately document all related activities.
  • Educate customers on practices, procedures, and self-service options.
  • Offer feedback and recommendations for process improvements.
  • Route relevant information to other departments/locations.
  • Monitor and respond to email inquiries.
  • Follow up with internal departments to resolve issues.


Required Qualifications

Education

  • Post-secondary degree or diploma or equivalent.

Experience

  • Minimum of 3 years in collections, call center operations, or high-volume B2B sales.
  • Experience in order release and credit decision-making.

Knowledge / Skills / Abilities

  • Excellent written and verbal communication skills (English).
  • Bilingual in French (written and verbal) is a strong asset.
  • Strong computer skills (MS Office; Intermediate Excel proficiency).
  • Skilled in de-escalating customer concerns over the phone.
  • Ability to prioritize workload and operate independently.
  • Commitment to excellent customer service delivery and continuous improvement.
  • Ability to handle irate customers and high call volumes with tact.
  • Sound judgment and decision-making skills.
  • Maintain professionalism and effective communication at all times.

Nature and Scope

Contacts

  • Clients
  • Internal/external stakeholders
  • 3rd party vendors

Level of Responsibility

  • High degree of responsibility as detailed in Key Accountabilities.

Physical and Sensory Demands

  • Multi-tasking with a high attention to detail.
  • Prolonged periods on the phone and using a computer screen.

Working Environment

  • Office-based role.
  • Flexibility to work designated days/hours to support business needs (Monday – Friday, 7:00 am - 8:00 pm).

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

Apply