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Collections Jobs in Toronto, ON (NOW HIRING)

LendCare

Collections Representative

Pickering, ON

CA$20/hr

A day in the life of a Collections Representative: * Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions. * Perform outbound ...

goeasy

Collections Representative

Pickering, ON

$20/hr

A day in the life of a Collections Representative: * Demonstratecompassionandempathy for our customers by understanding their situations, needs, and offering solutions. * Performoutbound callsto ...

goeasy

Collections Specialist

Mississauga, ON

$18.75 - $20/hr

A day in the life of a Collections Specialist: * Make a large volume of outbound calls using the NICE telephony system * Leverage data within Salesforce to verify client account information * Update ...

Spin Master

Credit & Collections Analyst

Toronto, ON · Hybrid

CA$60K - CA$65K/yr

The Credit & Collections Analyst should be able to understand and translate large amounts of financial information, negotiate tactfully, and persistently contact customers to collect amounts owed to ...

goeasy

Collections Specialist

Mississauga, ON

CA$18.75 - CA$20/hr

A day in the life of a Collections Specialist: * Make a large volume of outbound calls using the NICE telephony system * Leverage data within Salesforce to verify client account information * Update ...

Samuel

Analyst, Collections

Oakville, ON · On-site

CA$65K - CA$90K/yr

Collections Analyst Location: Oakville, ON. Job Overview: Join our dynamic and innovative company as a Collections Analyst and help drive the financial success! We are seeking a detail-oriented and ...

GFL Environmental

Collections Administrator

Vaughan, ON · On-site

The Collections Administrator will work with a team responsible for the collection of outstanding customer account balances, account reconciliations and credit approval. This position is accountable ...

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Collections information

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How much do collections jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for collections in Toronto, ON is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.31 and $17.43 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Toronto, ON? The most popular types of Collections jobs in Toronto, ON are:
What are popular job titles related to Collections jobs in Toronto, ON? For Collections jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Toronto, ON look for? The top searched job categories for Collections jobs in Toronto, ON are:
Collections jobs near you
Infographic showing various Collections job openings in Toronto, ON as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $32,867 per year, or $15.8 per hour.

Collections Specialist

Open Text Corporation

Richmond Hill, ON

CA$53K - CA$79K/yr

Other

PTO

Posted 11 days ago

Job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.


WHO WE ARE

OpenText is the leader in Enterprise Information Management (EIM). Our products enable the digital world by simplifying, transforming, and accelerating enterprise information needs, on premises and in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our team members in over 120 locations around the world.

YOUR IMPACT

Reporting to the Manager, Collections, the Collection Specialist brings their solid experience in global collections to deliver on collection targets and accounts receivable targets. The successful candidate has a passion for delivering the best-in-class customer experience in accounts receivable and has the drive to learn from others on supporting the Cash Collection strategy. Integration is a way of life for us so you will bring your best practice mindset to continuously strive for flawless execution on every integration.

YOU ARE GREAT AT

Accountable for the timely collection of accounts in your portfolio; including ensuring accurate customer information is maintained.
Responsible for effectively resolving collection disputes in your portfolio.
Responsible to keep updated with changes in collection practices and processes.
Accurately evaluate the likelihood of collectability of disputed/contentious items before they hit 60 days past due to flag "at risk" accounts to your leader to resolve.
Partner with your peers to support collection activities in other portfolios as required to ensure cash flow targets and other A/R targets are met.
Assist your leader in other project/initiatives as assigned to deliver on best-in-class process and practice for the Cash Collection and A/R function.

WHAT YOU NEED TO SUCCEED

Education:

Enrolment in an accredited Credit and Collections program or equivalent work experience

Skills and Experience:

Minimum 3 years' accounts receivable/collections experience, preferably global B2B.
Strong customer service mindset with the ability to solve it right the first time.
Good written and verbal communication and negotiation skills, specifically with internal and external customers.
Strong organization and time management skills, with demonstrated success managing multiple priorities.
Good working knowledge of ERP systems and Microsoft Office suite.
Self- starter with a continuous improvement mindset to support best in class process automation.
Strong collaborator understanding that you deliver as a team and, it is always best when you collaborate to find solutions to problems.
Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment.

ONE LAST THING

OpenText is more than just a corporation-it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.


OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $53,040 - $79,560; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Employment Type: OTHER

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