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Collections Jobs in Toronto, ON (NOW HIRING)

Bunzl

Credit & Collections Specialist

Burlington, ON · On-site

$55K - $65K/hr

The Credit & Collections Specialist supports the company's financial health by managing customer accounts, collecting payments, and helping resolve billing or credit-related issues. This role works ...

LendCare

Team Manager, Collections

Pickering, ON

CA$55K/yr

  • Medical

  • PTO

We're looking for an experienced Team Manager, Collections to oversee and develop a team of Collectors while driving strong performance and operational excellence. This role is responsible for ...

goeasy

Team Manager, Collections

Mississauga, ON

CA$55K/yr

  • Medical

  • PTO

We're looking for an experienced Team Manager, Collections to oversee and develop a team of Collectors while driving strong performance and operational excellence. This role is responsible for ...

goeasy

Team Manager, Collections

Mississauga, ON · On-site

CA$55K/yr

  • Medical

  • PTO

We're looking for an experienced Team Manager, Collections to oversee and develop a team of Collectors while driving strong performance and operational excellence. This role is responsible for ...

goeasy

Team Manager, Collections

Pickering, ON · On-site

CA$55K/yr

  • Medical

  • PTO

We're looking for an experienced Team Manager, Collections to oversee and develop a team of Collectors while driving strong performance and operational excellence. This role is responsible for ...

Titanium Logistics Inc.

Collection Specialist

Bolton, ON

CA$55K - CA$65K/yr

Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables) * Responsible for account reconciliation and resolving payment ...

Fairstone

Senior Collections Representative

Toronto, ON · Hybrid

CA$23 - CA$25.60/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Join Eden Park as a Collections Representative, reporting to Katherine Hepburn and be part of our talented and growing team! About the role: * Provide excellent service while ensuring exceptional ...

Linde

Credit and Collection Supervisor

Brampton, ON · On-site

* Lead, coach, and develop a team of Credit and Collections professionals to achieve performance goals and deliver exceptional customer service * Drive results by monitoring key performance indicators ...

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All JobsCollections JobsCollections Jobs in Toronto, ON

Collections information

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How much do collections jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections in Toronto, ON is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.31 and $17.43 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in Toronto, ON?

The most popular types of Collections jobs in Toronto, ON are:

What are popular job titles related to Collections jobs in Toronto, ON?

For Collections jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Collections jobs in Toronto, ON look for?

The top searched job categories for Collections jobs in Toronto, ON are:

Collections jobs near you
Infographic showing various Collections job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $32,867 per year, or $15.8 per hour.

Credit & Collections Specialist

Bunzl

Burlington, ON • On-site

$55K - $65K/hr

Full-time

Re-posted 21 hours ago

Bunzl rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

271st of 362 rated logistics

Job description

The Credit & Collections Specialist supports the company’s financial health by managing customer accounts, collecting payments, and helping resolve billing or credit-related issues. This role works closely with customers and internal teams to ensure accounts are managed fairly, accurately, and in line with company policy.

Success in this role comes from strong communication, organization, and a customer-focused mindset, along with meeting key performance targets such as DSO and past-due balances.

Key Responsibilities

Collections & Account Management

  • Manage a portfolio of customer accounts to ensure timely payment.
  • Contact customers to follow up on overdue balances and resolve payment issues.
  • Maintain accurate notes and documentation of collection activity in Sidetrade.
  • Review payment history and account activity to guide collection efforts.
  • Provide regular portfolio updates and reporting to management.

Dispute Resolution & Credit Support

  • Investigate and help resolve invoice disputes and deductions.
  • Reconcile customer accounts and request appropriate adjustments when needed.
  • Review credit limits and recommend updates based on customer history and risk.
  • Escalate accounts to legal or third-party collections when necessary.

Order Release & Internal Collaboration

  • Review and release blocked orders while managing credit risk.
  • Work closely with Sales, Customer Service, and other internal teams to resolve issues related to orders, deliveries, or billing.
  • Support smooth order processing by setting appropriate credit parameters.

Customer & Team Collaboration

  • Build positive working relationships with both internal teams and external customers.
  • Communicate professionally and clearly at all times.
  • Contribute proactively to team and company goals.

Qualifications & Skills

  • 3 – 5 years of experience in a similar credit, collections, or AR role (B2B preferred).
  • Strong communication and organizational skills.
  • Comfortable working with Excel and Office 365 (intermediate level).
  • Bilingual English/French is an asset.
  • Experience with AS400, Sidetrade, or customer payment portals (e.g., Ariba, Retail Link) is an asset.

Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future! 

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

What Bunzl employees say

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Hours and flexibility

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About Bunzl

Sourced by ZipRecruiter

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

London, England, UK

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