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Collections Jobs in Tucson, AZ (NOW HIRING)

University of Arizona

Assistant Conservator

Tucson, AZ · On-site

S. Southwest, with expansive collections that are exceptional resources for the teaching, study, and understanding of the region's 13,000-year human history. Visa sponsorship is not available for ...

University of Arizona

Assistant Conservator

Tucson, AZ · On-site

Collaboriate with collections and exhibition personnel.to design and fabricate archival enclosures, storage supports, and custom display mounts. * Conduct routine collection surveys and housekeeping ...

Rezolut

Medical Billing Representative

Tucson, AZ · On-site

$21/hr

Responsible for all aspects of follow up and collections, including making telephone calls. * Create and maintain contract information within the contract module. * Maintain current and accurate fee ...

Millennium Health

Specimen Collector

Tucson, AZ · On-site

$18 - $21/hr

Male candidates required for observed collections of gender identified male patients. Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory with ...

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Collections information

See Tucson, AZ salary details

$12

$19

$28

How much do collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for collections in Tucson, AZ is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.31 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Tucson, AZ? The most popular types of Collections jobs in Tucson, AZ are:
What are popular job titles related to Collections jobs in Tucson, AZ? For Collections jobs in Tucson, AZ, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Tucson, AZ look for? The top searched job categories for Collections jobs in Tucson, AZ are:
What cities near Tucson, AZ are hiring for Collections jobs? Cities near Tucson, AZ with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Tucson, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,457 per year, or $19.9 per hour.

Customer Service Representative - Collections

Bass & Associates P.C.

Tucson, AZ • On-site

$17/hr

Full-time

Re-posted 19 days ago

Job description

Job Description The Customer Service Representative - Collections (CSR) works cooperatively with borrowers to establish repayment arrangements and resolving defaulted accounts in accordance with all applicable Federal and State laws and company policies. The CSR will be expected to provide exceptional customer service while adhering to quality expectations for inbound and outbound customer interactions. Qualification Requirements Education Requirement: HS/GED diploma Related Experience: Minimum of 1 year of collections or related experience Computer Equipment and Software Requirements: Working knowledge of Microsoft Office and Internet software.

Essential Functions Working with borrowers via inbound and outbound calls to negotiate and arrange payment plans for defaulted accounts Update borrowers' demographic and financial information on each call Actively listen and inquire from borrowers to gather information to assist in resolving the outstanding balance of the account in a positive and productive manner Provide clear, concise, and professional communication with all borrowers and attorneys Conduct skip trace work to locate and/or verify borrower contact as necessary Maintain accurate and thorough records regarding actions taken on accounts Follow guidelines set forth in federal, state or other governing body in addition to all guidelines set forth by other governing agencies Follow up on accounts to ensure activities and payment arrangements are maintained Conform with and abide by all regulations, policies, work procedures, and instructions to perform any other job-related duties requested by any person authorized to give instructions or assignments Apply at www.bass-associates.com/careers .

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