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Collections Jobs in Florence, AZ (NOW HIRING)

Fresenius Medical Care

PAR Collections

Chandler, AZ · On-site +1

$16.75 - $21.75/hr

The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient ...

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Rite of Passage Team is hiring for a Collections Specialist at Canyon State Academy in Queen Creek, Arizona Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student ...

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Rite of Passage Team is hiring for a Collections Specialist at Canyon State Academy in Queen Creek, Arizona Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student ...

Certus Pest Inc

Branch Office Administrator

Gilbert, AZ · On-site

$20 - $20.50/hr

Process payments, apply credits and adjustments, and support collections efforts for past-due accounts. * Maintain accurate documentation, records, and system updates across branch administrative ...

Aquaman Pools

Branch Office Administrator

Gilbert, AZ · On-site

$20 - $20.50/hr

Process payments, apply credits and adjustments, and support collections efforts for past-due accounts. * Maintain accurate documentation, records, and system updates across branch administrative ...

rogersco

Accounts Receivable Specialist

Chandler, AZ

$20 - $26.25/hr

This role is responsible for managing the end-to-end accounts receivable process, including invoicing, collections, and reconciliations. This role will maintain accurate financial records, resolve ...

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Collections information

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How much do collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections in Florence, AZ is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.50 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Florence, AZ?

The most popular types of Collections jobs in Florence, AZ are:

What cities near Florence, AZ are hiring for Collections jobs?

Cities near Florence, AZ with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Florence, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,771 per year, or $20.1 per hour.

PAR Collections

Fresenius Medical Care

Chandler, AZ • On-site, Remote

$16.75 - $21.75/hr

Full-time

Posted 11 days ago

Fresenius Medical Care rating

6.7

Company rating: 6.7 out of 10

Based on 1,332 frontline employees who took The Breakroom Quiz

532nd of 891 rated healthcare providers

Job description

PURPOSE AND SCOPE:
The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Under general supervision, identify and resolve routine outstanding claims.
  • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
  • Assist in the resolution of outstanding payments from past due accounts.
  • Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
  • Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
  • May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
  • May mentor other staff as applicable.
  • Assist with various projects as assigned by direct supervisor.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally lift and/or move up to 50 pounds.
EDUCATION:
  • High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:
  • 1 - 2 years' related experience.
  • General computer skills with working knowledge of word processing, spreadsheet, and email applications.
  • Detail oriented with good analytical and organizational skills.
  • Good interpersonal skills with the ability to work cohesively within a team environment.
  • Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

What Fresenius Medical Care employees say

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

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