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Collections Jobs in Illinois (NOW HIRING)

Brilliant Financial Staffing - IL

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Collections Specialist

Addison, IL · On-site

$27 - $30/hr

Job Title: Collections Specialist Location: Addison, IL Pay Range: $27/HR-$30/HR (Depending on Skills and Experience) Benefits: Health, dental, and vision insurance. 401(k) Brilliant Financial ...

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The Alden Network

Collections Services Liaison

Chicago, IL · On-site

$45K - $55K/yr

The Collections Services Liaison reports directly to the Sr. Collections Manager and is a key member of the AR Department who works daily with the Admission Directors, residents, and family members ...

Reveal

Collections Specialist

Chicago, IL · Hybrid

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Reveal Brainspace

Collections Specialist

Chicago, IL · Hybrid

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location :Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Morris Hospital

COLLECTIONS SPECIALIST

Morris, IL · On-site

$18.90 - $28.35/hr

The Collections Specialist adheres to government and third party payor guidelines when resubmitting claims, improves revenue cycle capture accuracy as a result of analyzing applicable Morris Hospital ...

Brilliant Financial Staffing - IL

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Collections Specialist

Addison, IL · On-site

$26 - $30/hr

Seeking an experienced Collections Specialist with strong communication, problem-solving, and negotiation skills to join a fast-paced Accounts Receivable team. This position will manage outstanding ...

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Reveal

Collections Specialist

Chicago, IL · Hybrid

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Rose Paving

Collections Specialist

Villa Park, IL · On-site

$25 - $32/hr

What you'll be doing We are seeking a professional Collections Specialist to join our Accounts Receivable team at our corporate headquarters This person will perform a wide variety of credit and ...

Reveal

Collections Specialist

Chicago, IL · On-site

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Morris Hospital

COLLECTIONS SPECIALIST

Morris, IL

$18 - $24.25/hr

The Collections Specialist adheres to government and third party payor guidelines when resubmitting claims, improves revenue cycle capture accuracy as a result of analyzing applicable Morris Hospital ...

Addison Group

Collections Specialist

Vernon Hills, IL · On-site

$24 - $26/hr

Collections Specialist Location: Buffalo Grove, Illinois Assignment Type: 6 month contract with the possibility of extensions Compensation: $24.00 - $26.00 / Hourly depending on experience Benefits:

Brilliant Financial Staffing - IL

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Credit & Collections Specialist

Schaumburg, IL · On-site

$25 - $28/hr

Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits : Medical, Dental, Vision Role Overview : Brilliant Financial Staffing has been engaged in the search for ...

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All JobsCollections JobsCollections Jobs in Illinois

Collections information

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How much do collections jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for collections in Illinois is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Illinois?

The most popular types of Collections jobs in Illinois are:

What cities in Illinois are hiring for Collections jobs?

Cities in Illinois with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,263 per year, or $20.8 per hour.

Collections Specialist

Addison, IL • On-site

Brilliant Financial Staffing - IL
See more jobs at Brilliant Financial Staffing - ILexternal

$27 - $30/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 2 days ago

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Job description

Job Title: Collections Specialist
Location: Addison, IL
Pay Range: $27/HR-$30/HR (Depending on Skills and Experience)
Benefits: Health, dental, and vision insurance. 401(k)

Brilliant Financial Staffing has been engaged in a search for Collections Specialist for our client located in Addison, IL. Our client is a well-established provider of mailroom, postage, shipping, and digital document solutions, and they are looking for a Collections Specialist to join their team on a 2-3 month contract basis. The Collections Specialist will be primarily responsible for reaching out to existing customers and dealers regarding past-due balances, collecting outstanding payments, setting up payment plans, and working with the Accounts Receivable team to resolve billing discrepancies. This is a great opportunity to work in a well-established, team-oriented environment. The ideal Collections Specialist would be able to interview and then start shortly after.

 

Collections Specialist Responsibilities:

  • Collect on past-due customer and dealer accounts
  • Prioritize collection activity based on the dollar amount and age of the outstanding balance
  • Make approximately 40+ collection calls per day to customers regarding past-due balances
  • Review customer account history, notes, balances, and contact information prior to collection efforts
  • Collect payments and establish workable payment plans
  • Document collection activity and customer interactions within the company's ERP system
  • Utilize Excel reports and a shared AR department mailbox to manage collection activity
  • Send invoice copies to customers who are 60+ days past due
  • Identify and communicate billing issues to the AR team, including misapplied payments, duplicate charges, sales tax issues, pricing errors, returns, and other discrepancies
  • Work with the AR team to resolve customer disputes and ensure accurate account information
  • Contact customers regarding Auto Pay issues and collect outstanding payments
  • Prepare and send 10-day demand letters following multiple unsuccessful collection attempts or broken payment commitments
  • Prepare accounts for submission to an outside collection agency when necessary
  • Place meter locks on delinquent accounts and document the account accordingly

 

Collections Specialist Qualifications:

  • 2+ years of recent B2B collections experience preferred
  • Strong communication and customer service skills with the ability to balance firmness and empathy
  • Experience working with Excel and an ERP/accounting system
  • Strong attention to detail and ability to work independently and as part of a team
  • Must be comfortable working onsite in Addison, IL

 

If you or anybody that you know are qualified and interested, please apply ASAP!

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.