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Collections Jobs in Joliet, IL (NOW HIRING)

COLLECTIONS SPECIALIST

Morris, IL · On-site

$18.90 - $28.35/hr

The Collections Specialist adheres to government and third party payor guidelines when resubmitting claims, improves revenue cycle capture accuracy as a result of analyzing applicable Morris Hospital ...

Collections Specialist

Chicago, IL · Hybrid

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location :Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Collections Specialist

Chicago, IL · On-site

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

COLLECTIONS SPECIALIST

Morris, IL · On-site

$18 - $24.25/hr

The Collections Specialist adheres to government and third party payor guidelines when resubmitting claims, improves revenue cycle capture accuracy as a result of analyzing applicable Morris Hospital ...

What you'll be doing We are seeking a professional Collections Specialist to join our Accounts Receivable team at our corporate headquarters This person will perform a wide variety of credit and ...

Collections Specialist

Chicago, IL · On-site

$40.23 - $46.18/hr

Join our Revenue Management team as a Collections Specialist located in our Chicago office. We are seeking a highly skilled professional who thrives in a fast-paced, business driven environment.

Collections Specialist Location : Oak Brook, IL Pay : $23/hour Role Overview : We are seeking a customer-focused Collections Specialist to support the resolution of billing discrepancies, customer ...

Collections Specialist

Naperville, IL · On-site

$18.25 - $24.75/hr

Accounting understanding, Bill Collections * Microsoft Outlook Applications * Good Communication Preferred Skills: * SAP experience preferred * GetPaid collection experience preferred Education ...

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Collections information

See Joliet, IL salary details

$12

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$29

How much do collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections in Joliet, IL is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Joliet, IL?

The most popular types of Collections jobs in Joliet, IL are:

What cities near Joliet, IL are hiring for Collections jobs?

Cities near Joliet, IL with the most Collections job openings:

Infographic showing various Collections job openings in Joliet, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $43,211 per year, or $20.8 per hour.

Collections Specialist

Brilliant Financial Staffing - IL

Downers Grove, IL • On-site

$21 - $23/hr

Temporary

Medical, Dental, Vision

Posted 10 days ago


Job description

Job Title: Collections Specialist
Location: Downers Grove, IL
Pay Range: $21/HR-$23/HR (Depending on Skills and Experience)
Benefits: Health, dental, and vision insurance. 401(k)


Brilliant Financial Staffing has been engaged in a search for Collections Specialist for our client located in Downers Grove, IL. Our client is a well-established manufacturing company, and they are looking for a Collections Specialist to join their team on a long term contract basis for approximately 6+ months. The Collections Specialist will be primarily responsible for reaching out on accounts that are past due to collect via phone an email. This is a great opportunity to work in a well-established, team-oriented environment. The ideal Collections Specialist would be able to interview and then start shortly after.
Collections Specialist Responsibilities:

  • Collect on past-due accounts that are 30, 60, 90 days past due
  • Manage a portfolio of roughly 200 commercial accounts that range is size
  • Investigate, research any short-pays and overpayments
  • Working with sales and operations teams to deal with customer information questions 
  • Working in online customer portals to follow up on past due accounts and identifying any issues/discrepancies
  • Reconciliation of accounts that have customer deductions, credit memos and disputed billings
  • Document filing and retrieval, as necessary

 

Collections Specialist Qualifications:

  • AR-Collections Experience
  • Experience working within online customer portals
  • Good communication skills
  • Intermediate Excel skills


If you or anybody that you know are qualified and interested, please apply ASAP!


Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.