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Collections Jobs in Waukegan, IL (NOW HIRING)

Addison Group

Collections Specialist

Vernon Hills, IL · On-site

$24 - $26/hr

Collections Specialist Location: Buffalo Grove, Illinois Assignment Type: 6 month contract with the possibility of extensions Compensation: $24.00 - $26.00 / Hourly depending on experience Benefits:

Brilliant Financial Staffing - IL

Be Seen First

Credit & Collections Specialist

Schaumburg, IL · On-site

$25 - $28/hr

Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits : Medical, Dental, Vision Role Overview : Brilliant Financial Staffing has been engaged in the search for ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at TouchTunes TouchTunes is looking for a Collections Specialist to join our Accounts Receivable team. You'll ...

LHH US

Collections Analyst

Kenosha, WI · On-site

$24 - $29/hr

We are hiring for a Collections Analyst in Kenosha, WI. This role will focus on business to business relationships and communicate with internal and external contacts at a successful manufacturer. If ...

Addison Group

Credit Collections Specialist

Wheeling, IL · On-site

$22.50 - $30/hr

Credit & Collections Specialist Position Overview We are seeking a Credit & Collections Specialist to manage a portfolio of approximately 500-750 customer accounts across multiple regions, primarily ...

LHH US

Collections Analyst

Kenosha, WI · On-site

$24 - $29/hr

We are hiring for a Collections Analyst in Kenosha, WI. This role will focus on business to business relationships and communicate with internal and external contacts at a successful manufacturer. If ...

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All JobsCollections JobsCollections Jobs in Waukegan, IL

Collections information

See Waukegan, IL salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections in Waukegan, IL is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.84 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Waukegan, IL?

The most popular types of Collections jobs in Waukegan, IL are:

What cities near Waukegan, IL are hiring for Collections jobs?

Cities near Waukegan, IL with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Waukegan, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,425 per year, or $20.4 per hour.

Collections Specialist

Addison Group

Vernon Hills, IL • On-site

$24 - $26/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Title: Collections Specialist

Location: Buffalo Grove, Illinois

Assignment Type: 6 month contract with the possibility of extensions

Compensation: $24.00 - $26.00 / Hourly depending on experience

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Are you looking for an opportunity to work with a reputable company and well-established work environment? Our client is looking for a Collections Specialist to join their team. Please contact us today to discuss this role!

Job Responsibilities:

  • Manage a portfolio of customer accounts to ensure timely collection of outstanding balances
  • Contact customers via phone and email to resolve past-due invoices and secure payments
  • Research and resolve billing discrepancies and payment issues
  • Reconcile customer accounts and maintain accurate records of collection activities
  • Collaborate with internal teams (billing, sales, customer service) to resolve account issues
  • Prepare and distribute aging reports and provide updates on collection status
  • Negotiate payment plans when necessary while maintaining positive customer relationships
  • Apply cash receipts and assist with account adjustments, credits, and write-offs
  • Support month-end closing by providing reports and account reconciliations
  • Ensure compliance with company policies and collection procedures

Requirements:

  • Associate’s/Bachelor’s Degree in Finance, Accounting, or related field preferred
  • 2 – 4 years of collections, accounts receivable, or general accounting experience
  • Strong communication and negotiation skills
  • Proficiency with accounting software and Microsoft Excel
  • High attention to detail and strong problem-solving abilities
  • Ability to work independently and manage multiple accounts

Why choose Addison Finance and Accounting?

  • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.