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Collections Jobs in Crystal Lake, IL (NOW HIRING)

Robert Half

Collections Specialist

Lindenhurst, IL · On-site

$26.60 - $30.80/hr

We are looking for a Medical Collections Specialist to join a busy business office in a contract-to-permanent capacity. This role is ideal for someone who can step in quickly, manage outstanding ...

Addison Group

Collections Specialist

Vernon Hills, IL · On-site

$24 - $26/hr

Collections Specialist Location: Buffalo Grove, Illinois Assignment Type: 6 month contract with the possibility of extensions Compensation: $24.00 - $26.00 / Hourly depending on experience Benefits:

Brilliant Financial Staffing - IL

Be Seen First

Credit & Collections Specialist

Schaumburg, IL · On-site

$25 - $28/hr

Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits : Medical, Dental, Vision Role Overview : Brilliant Financial Staffing has been engaged in the search for ...

KEYENCE

Collections Specialist

Itasca, IL · On-site

$68K/yr

Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters - Itasca, IL Total Compensation (Base + Bonus): $68,281 What You'll Do As a Collection Specialist you will be responsible ...

Keyence Corporation

Collections Specialist

Itasca, IL · On-site

$68K/yr

Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters - Itasca, IL Total Compensation (Base + Bonus): $68,281 What You'll Do As a Collection Specialist you will be responsible ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

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Collections information

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How much do collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections in Crystal Lake, IL is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What cities near Crystal Lake, IL are hiring for Collections jobs?

Cities near Crystal Lake, IL with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Crystal Lake, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,297 per year, or $20.8 per hour.

Collections Specialist

Robert Half

Lindenhurst, IL • On-site

$26.60 - $30.80/hr

Temporary

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

We are looking for a Medical Collections Specialist to join a busy business office in a contract-to-permanent capacity. This role is ideal for someone who can step in quickly, manage outstanding balances effectively, and support both billing follow-up and account resolution. The position works closely with office leadership and focuses on communicating with families and residents, confirming financial details, and helping improve the timeliness of collections activity.


Responsibilities:

• Review outstanding account balances and prioritize follow-up efforts to improve collections performance.

• Contact families, residents, and other responsible parties to discuss past-due accounts and secure payment arrangements.

• Establish practical payment plans and document account resolutions clearly and accurately.

• Confirm financial resources and validate account information to support appropriate collection activity.

• Enter and maintain census-related updates, including admissions and discharges, within applicable clinical or business systems.

• Partner closely with the office manager and administrative staff to keep billing and collections workflows organized and current.

• Support follow-up on duplicate or pending billing activity to help reduce delays in reimbursement and account resolution.

• Maintain clear, respectful communication while handling sensitive financial conversations with customers.

• At least 2 years of experience in collections, accounts receivable, or a similar billing-focused role.

• Working knowledge of consumer and commercial collection practices.

• Experience discussing account balances, negotiating payment terms, and tracking follow-up actions.

• Ability to verify financial information and identify appropriate next steps for delinquent accounts.

• Strong attention to detail with the ability to manage multiple accounts in a fast-paced office setting.

• Comfortable speaking with families, residents, and internal team members in a clear and respectful manner.

• Proficiency with billing systems, account documentation, and standard office software.



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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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