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Collections Jobs in Crystal Lake, IL (NOW HIRING)

CFS

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Collections Specialist About the Opportunity Our client is looking for a Collections Specialist to join a fast-paced team handling late-stage commercial accounts . This role focuses on resolving ...

CFS

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Collections Specialist About the Opportunity Our client is looking for a Collections Specialist to join a fast-paced team handling late-stage commercial accounts . This role focuses on resolving ...

CFS

Collections Specialist

Itasca, IL · On-site

$18 - $24.25/hr

Collections Specialist Take ownership of complex, high-risk accounts where your collections strategy and problem-solving skills truly make an impact. This is a great opportunity to move beyond basic ...

Brilliant Financial Staffing - IL

Be Seen First

Credit & Collections Specialist

Schaumburg, IL · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits : Medical, Dental, Vision Role Overview : Brilliant Financial Staffing has been engaged in the search for ...

New

Addison Group

Collections Specialist

Vernon Hills, IL · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Collections Specialist Location: Buffalo Grove, Illinois Assignment Type: 6 month contract with the possibility of extensions Compensation: $24.00 - $26.00 / Hourly depending on experience Benefits:

C. H. Robinson

Collections Representative

Rolling Meadows, IL · On-site

$16.39 - $24.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is not a high-volume call center collections position. Instead, you'll focus on investigating account issues, responding to customer inquiries, collaborating with internal teams, and finding ...

KEYENCE

Collections Specialist

Itasca, IL · On-site

$68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters - Itasca, IL Total Compensation (Base + Bonus): $68,281 What You'll Do As a Collection Specialist you will be responsible ...

C. H. Robinson

Collections Representative

Rolling Meadows, IL · On-site

$16.35 - $34.46/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is not a high-volume call center collections position. Instead, you'll focus on investigating account issues, responding to customer inquiries, collaborating with internal teams, and finding ...

Keyence Corporation

Collections Specialist

Itasca, IL · On-site

$68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters - Itasca, IL Total Compensation (Base + Bonus): $68,281 What You'll Do As a Collection Specialist you will be responsible ...

Gallagher Bassett

Collections Specialist

Rolling Meadows, IL · On-site

$64K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Collections Specialist will be responsible for managing and executing collection activities to ensure timely recovery of outstanding balances while maintaining positive relationships with clients.

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

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All JobsCollections JobsCollections Jobs in Crystal Lake, IL

Collections information

See Crystal Lake, IL salary details

$12

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$29

How much do collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for collections in Crystal Lake, IL is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What job categories do people searching Collections jobs in Crystal Lake, IL look for?

The top searched job categories for Collections jobs in Crystal Lake, IL are:

What cities near Crystal Lake, IL are hiring for Collections jobs?

Cities near Crystal Lake, IL with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Crystal Lake, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,297 per year, or $20.8 per hour.

Collections Specialist

CFS

Itasca, IL

$18 - $24.25/hr

Full-time

Re-posted 2 days ago

Job description

Collections Specialist
About the Opportunity

Our client is looking for a Collections Specialist to join a fast-paced team handling late-stage commercial accounts. This role focuses on resolving higher-risk accounts through communication, problem-solving, and strategic follow-up.

This is a great opportunity for someone who enjoys taking ownership of accounts and making a direct impact.

Key Responsibilities for the Collections Specialist
  • Manage a portfolio of approximately 100 highly delinquent accounts (200+ days past due)
  • Make 30–50 outbound calls daily to customers regarding outstanding balances
  • Negotiate payment arrangements and drive account resolution
  • Escalate accounts to legal or repossession when appropriate
  • Perform research and skip tracing to locate customers
  • Prioritize accounts based on exposure and risk
  • Maintain accurate documentation of all account activity
Qualifications for the Collections Specialist
  • Experience in collections or high-volume customer service
  • Ability to handle challenging conversations professionally
  • Strong problem-solving skills and initiative
  • Ability to manage a full workload independently
Preferred Experience for the Collections Specialist
  • Background in commercial collections, equipment finance, or transportation industries
  • Exposure to repossession or legal escalation processes
What We’re Looking For
  • Strong communicator and people-oriented professional
  • Someone who takes initiative and ownership of their work
  • Comfortable working in a fast-paced, high-volume environment
  • Reliable and team-oriented
Why This Role?
  • Work on complex, high-impact accounts (not basic consumer collections)
  • Supportive, laid-back team environment
  • Opportunity for long-term or permanent placement
  • Positive office culture with a collaborative atmosphere

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