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Collections Jobs in Champaign, IL (NOW HIRING)

Varsity Tutors

Java Tutor

Champaign, IL · Remote

$18 - $40/hr

Deep knowledge of Java syntax, object-oriented programming principles, inheritance, polymorphism, interfaces, exception handling, generics, collections framework, file I/O, and multithreading.

Woda Cooper

Community Manager

Champaign, IL

Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed. * Properly ...

Woda Cooper Companies

Community Manager

Champaign, IL · On-site

Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed. * Properly ...

JL Allen Services, Inc.

Accounting Specialist

Tuscola, IL · On-site

$40K - $65K/yr

Monitor customer accounts for overdue balances and proactively manage collections. * Perform bank deposits and reconcile AR accounts to the general ledger on a regular basis. Payroll * Assist with ...

Rent A Center

Assistant Manager - Sales

Champaign, IL · On-site

$17 - $20/hr

... collections experience * High school diploma or equivalent * Must be at least 18 years of age * Valid state driver's license and good driving record -- You WILL be driving the company vehicles

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Collections information

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How much do collections jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collections in Champaign, IL is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Champaign, IL?

The most popular types of Collections jobs in Champaign, IL are:

What cities near Champaign, IL are hiring for Collections jobs?

Cities near Champaign, IL with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Champaign, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,712 per year, or $21.5 per hour.

Credit & Collection Specialist

Horizon Hobby

Champaign, IL

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring for a Credit & Collection Specialist!

This is a full-time, on-site position at our Champaign, IL location. Working hours are Monday-Friday 8am-5pm.

Typical pay for this position is $20-24 an hour. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range.

The Credit & Collections Specialist is responsible for managing customer accounts to ensure timely payment of outstanding invoices while maintaining strong customer relationships. This role involves reviewing credit applications, monitoring aging reports, contacting customers regarding overdue balances, and resolving billing disputes in a professional and efficient manner. The ideal candidate is detail-oriented, an effective communicator, and comfortable balancing firm collections practices with excellent customer service.

Key Responsibilities

  • Monitor accounts receivable aging reports and proactively contact customers with past-due balances by phone, email, and written correspondence.
  • Assist with payment arrangements and escalate settlement requests in accordance with company policy and approval limits.
  • Review credit applications and customer account information and provide credit limit recommendations for management review.
  • Review customer accounts and orders based on established credit criteria and release orders on hold as appropriate.
  • Place customer accounts on credit hold or release holds based on payment status, credit risk, and established company guidelines.
  • Investigate and resolve billing discrepancies, short payments, deductions, and disputed charges in collaboration with Sales, Billing, Customer Service, and other internal departments.
  • Maintain accurate and up-to-date records of collection activity, customer communications, payment commitments, and account status in the ERP/CRM system.
  • Prepare and distribute regular reports related to delinquent accounts, collection activity, account aging, and cash flow projections for management review.
  • Assist with preparing account documentation for escalation to management, legal counsel, or third-party collection agencies, as needed.
  • Process customer refunds, credit memos, write-offs, and other account adjustments as needed and in accordance with company policies.
  • Reconcile customer accounts and research unapplied payments, discrepancies, and other account activity as needed.
  • Communicate regularly with Sales regarding customer account status, credit limits, past-due balances, credit holds, payment issues, and collection concerns.
  • Exercise sound judgment within established credit and collections policies, escalating exceptions, disputes, or higher-risk accounts to management as appropriate.

Qualifications

Required Qualifications

  • High school diploma or equivalent.
  • 1–3 years of experience in credit, collections, accounts receivable, billing, customer service, or a related finance/customer account role.
  • Strong verbal and written communication skills, including comfort with difficult customer conversations.
  • Working knowledge of Microsoft Excel and standard office software.
  • Strong attention to detail, organizational skills, and ability to prioritize a high volume of accounts.
  • Ability to work independently, follow established policies, and meet deadlines.

Preferred Qualifications

  • Associate degree or higher in Accounting, Business, Finance, or a related field.
  • Experience with ERP, CRM, or accounts receivable systems.
  • Experience reviewing customer credit, resolving deductions/disputes, or managing credit holds.
  • Experience in a high-volume AR, distribution, manufacturing, or consumer products environment.

Benefits & Other Perks

  • Medical, Dental, Vision 
  • HSA and FSA options 
  • Short-Term and Long-Term Disability Insurance 
  • Life Insurance and Supplemental Life Insurance 
  • 401(k) with a company match 
  • Paid Time Off 
  • Paid Holidays 
  • Internal Rewards 
  • Discounts on Products 
  • Additional Coverage such as accident, critical, hospital and pet insurance

Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time.  In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated.

Horizon Hobby, LLC is an equal opportunity and E-Verify employer

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