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Collections Jobs in Joliet, IL (NOW HIRING)

Collections Team Lead

Lisle, IL ยท On-site

$18.25 - $24.75/hr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

Collections Security Officer

Hickory Hills, IL ยท On-site

$18.85 - $23.56/hr

Job Summary The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a ...

Collections Team Lead

Lisle, IL ยท On-site

$60 - $80/hr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

Collections Manager

Chicago, IL ยท On-site

$80K - $100K/yr

Collections Manager Location : Chicago, IL (Fully Onsite) Pay Rate : $80K-$100k based on experience Benefits : Medical, Dental, Vision, PTO, 401K *Must come from distribution or manufacturing ...

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Remote Commercial Collections Associates

Chicago, IL ยท Remote

$36K - $100K/yr (+ commission)

We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have ...

Collections Coordinator

Chicago, IL ยท Hybrid

$18 - $28/hr

The Collections Coordinator performs daily accounts receivable followup, documentation, and issue resolution to support the firm's cashflow and aging goals. #ZR The Collections Coordinator will have ...

Collections Coordinator

Chicago, IL ยท Hybrid

$18 - $28/hr

The Collections Coordinator performs daily accounts receivable followup, documentation, and issue resolution to support the firm's cashflow and aging goals. The Collections Coordinator will have an ...

Global Collections Supervisor

Chicago, IL ยท On-site

$110K - $140K/yr

Lead the global collections function, driving strategic initiatives that improve operational performance and support business objectives. * Evaluate current collections processes and implement ...

Showing results 21-40

Collections information

See Joliet, IL salary details

$12

$20

$29

How much do collections jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collections in Joliet, IL is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Joliet, IL?

The most popular types of Collections jobs in Joliet, IL are:

What cities near Joliet, IL are hiring for Collections jobs?

Cities near Joliet, IL with the most Collections job openings:

Infographic showing various Collections job openings in Joliet, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $43,211 per year, or $20.8 per hour.

Contract to Perm Collections Specialist (Remote)

Naviga

Chicago, IL โ€ข On-site, Remote

$19 - $25.75/hr

Full-time

Posted 13 days ago


Job description

About Our Client
Our client is a prestigious law firm, headquartered in Chicago, IL, and London, England, is known for its multi-billion-dollar operations, employing over 3,600 lawyers worldwide. The firm fosters a culture of collaboration, high standards, and professional growth. This is a unique opportunity to work in a fast-paced environment that values problem-solving and innovation while supporting some of the top professionals in the legal industry. Naviga Recruiting & Executive Search is proud to partner with a leading global business law firm to find a collaborative, results-oriented Legal Executive Assistant to join their team.
The Opportunity
This is a temp-to-hire opportunity for a detail-oriented professional to join the collections team in a fully remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in supporting financial and administrative functions, including client onboarding, payment processing, and financial reporting. The role follows a standard schedule of Monday through Friday, 8:30 am - 5:00 pm EST.
What You Will Do
  • Client Onboarding Support: Assist in gathering financial documents and setting up new client profiles while ensuring compliance with procedures.
  • Payment Processing & Research: Handle credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
  • Financial Reporting: Run and analyze reports regarding outstanding balances and collections activity to provide management insights.
  • Refund Management: Prepare and submit documentation in Chrome River to process client overpayment refunds.
  • Vendor Management: Complete and process vendor forms accurately in alignment with company policies.
  • Administrative Support: Provide general assistance to collections managers and communicate effectively with clients and vendors.

Who You Are
  • Experienced Professional: You possess a minimum of 5 years of experience in a professional accounting role, specifically within collections, accounts receivable, or financial administration.
  • Industry Savvy: You have previous experience working within a law firm environment.
  • Education: You hold at least a High School diploma or GED, though an Associate's Degree is preferred.
  • Technically Proficient: You have intermediate-level skills in MS Word and Excel. Experience with Aderant, Chrome River are REQUIRED. Workday, PayPal, and ARCS experience is highly desired.
  • Strong Communicator: You can effectively interact with staff, attorneys, and clients both verbally and in writing.
  • Adaptable: You thrive in fast-paced, deadline-driven environments and can manage multiple tasks efficiently.

The Ideal Candidate
The ideal candidate is a seasoned financial professional with a deep understanding of law firm collections and accounts receivable processes . You are someone who balances technical proficiency-specifically with tools like Aderant and Chrome River-with "soft skills" like professional persistence and the ability to handle client objections effectively . You pride yourself on accuracy, enjoy researching complex payment discrepancies, and are looking for a long-term home where your temporary role has the potential to become a permanent career .
Why Join the Team?
This position offers the flexibility of a 100% remote work arrangement while remaining part of a high-performing, collaborative team . Our client provides a professional atmosphere where accuracy and quality work are valued, and there is a clear potential for the role to convert to a permanent position .
About Naviga Recruiting & Executive Search
Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.