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Collections Jobs in Joliet, IL (NOW HIRING)

J&J Ventures

Collections Security Officer

Hickory Hills, IL · On-site

$18.85 - $23.56/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$18.25 - $24.75/hr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

Rewards Network

Collections Specialist (Hybrid)

Chicago, IL · Hybrid

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Overview The Collections Specialist drives resolution across a portfolio of recovery accounts by securing payments, settling balances, and resolving complex account issues in a fast-paced, high ...

Sterling Engineering Inc.

Collections Manager

Chicago, IL · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections Manager Location : Chicago, IL (Fully Onsite) Pay Rate : $80K-$100k based on experience Benefits : Medical, Dental, Vision, PTO, 401K *Must come from distribution or manufacturing ...

Corcentric

Collections Manager

Downers Grove, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Collections Manager, you will: * Manage collections across a portfolio of high-volume commercial accounts, maintaining low delinquency and strong cash-flow performance. * Lead and develop a ...

Cherry Bekaert

Collections Coordinator

Chicago, IL · Hybrid

$18 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Collections Coordinator performs daily accounts receivable followup, documentation, and issue resolution to support the firm's cashflow and aging goals. The Collections Coordinator will have an ...

Roadrunner

Senior Manager, Credit & Collections

Downers Grove, IL · On-site

$90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Establish relationships with customers to ensure that the right touch points for collections are maintained. * Assists in solving problems that customers may encounter that delay payment (invoicing ...

Tt

Global Collections Supervisor

Chicago, IL

$110K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the global collections function, driving strategic initiatives that improve operational performance and support business objectives. * Evaluate current collections processes and implement ...

Thornton Tomasetti, Inc.

Global Collections Supervisor

Chicago, IL · On-site

$110K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the global collections function, driving strategic initiatives that improve operational performance and support business objectives. * Evaluate current collections processes and implement ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in Joliet, IL

Collections information

See Joliet, IL salary details

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How much do collections jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for collections in Joliet, IL is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Joliet, IL?

The most popular types of Collections jobs in Joliet, IL are:

What cities near Joliet, IL are hiring for Collections jobs?

Cities near Joliet, IL with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Joliet, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $43,211 per year, or $20.8 per hour.

CashNetUSA Collections Representative (Remote)

Enova International

Chicago, IL • Remote

$18/hr

Full-time

Re-posted 14 days ago

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote  #LI-Remote

This role is fully remote but requires candidates to live in IL, UT, IN, IA, MO, TX, WI, or WY.

About the role:

As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy.

Responsibilities:

  • Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments.
  • Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.
  • Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.
  • Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.
  • Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Requirements:

  • A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets.
  • Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls.
  • Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements.
  • Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously.
  • Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure.

Compensation:

The budgeted hourly rate for this position is $18.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

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