Collections Specialist
Base Salary: $55,000โ$60,000 + Monthly Bonuses + Uncapped Commission
Hybrid โ Chicago, IL
A growing financial services organization is seeking a motivated Collections Specialist to support both third-party and in-house recovery efforts.
Role Overview
As a Collections Specialist, you will split your time between managing relationships with third-party collection partners (60%) and supporting internal collections activities (40%). This role requires analytical thinking, strong communication skills, and the ability to drive positive results across a diverse portfolio.
Key Responsibilities
Third-Party Partnerships (60%)
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Serve as the main liaison with external collection agencies.
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Conduct monthly performance and strategy meetings.
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Provide regular reporting and account-health analysis to leadership.
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Monitor progress and ensure timely movement on delinquent accounts.
In-House Collections (40%)
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Support inbound/outbound calls, negotiations, and settlements.
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Develop reconciliation plans and review daily NSF return-payment lists.
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Perform skip tracing and assist with process improvements.
Qualifications
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3โ5 years of collections experience, including third-party exposure.
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Strong analytical and problem-solving abilities.
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Excellent communication skills; able to articulate clearly and professionally.
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Bilingual fluency in Spanish highly desired.
Why Youโll Love It Here
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Expanding company with genuine room for advancement.
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Competitive compensation with lucrative monthly bonus opportunitiesโsenior team members have averaged $20,000 in annual bonuses.
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Medical (BCBS), dental, vision (MetLife), unlimited PTO, and 401(k) with match after 60 days.
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Hybrid schedule, small and collaborative team, and an upbeat, supportive environment.
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Your ideas count - easy to influence change and improve processes.
If you are a driven Collections Specialist who thrives in a growth-focused, team-oriented setting, this Collections Specialist opportunity offers the perfect blend of challenge, flexibility, and earning potential.
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