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Collections Jobs in Mount Prospect, IL (NOW HIRING)

Collections Specialist

Chicago, IL ยท Hybrid

$19 - $25.75/hr

Collections Specialist Base Salary: $55,000-$60,000 + Monthly Bonuses + Uncapped Commission Hybrid - Chicago, IL A growing financial services organization is seeking a motivated Collections ...

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Collections Specialist About the Opportunity Our client is looking for a Collections Specialist to join a fast-paced team handling late-stage commercial accounts . This role focuses on resolving ...

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Key Responsibilities for the Collections Specialist * Manage a portfolio of approximately 100 highly delinquent accounts (200+ days past due) * Make 30-50 outbound calls daily to customers regarding ...

Collections Specialist

Highland Park, IL

$18.75 - $25.50/hr

This is a great opportunity to step into a hands-on collections position with minimal ramp-up and direct visibility to leadership. Why This Opportunity Stands Out: โ€ข Part-time schedule (10 AM - 2 ...

Collections Specialist

Northfield, IL ยท Hybrid

$19.25 - $26/hr

Our client is seeking an experienced Collections Specialist to support a highโ€‘volume Accounts Receivable team during a period of increased workload. This is an opportunity to work in a ...

Collections Specialist Salary: $60,000-$70,000 About the Opportunity We are partnering with a growing organization seeking a detail-oriented and professional Collections Specialist to join their ...

Collections Services Liaison

Chicago, IL ยท On-site

$45K - $55K/yr

The Collections Services Liaison reports directly to the Sr. Collections Manager and is a key member of the AR Department who works daily with the Admission Directors, residents, and family members ...

Senior Collections Specialist

Chicago, IL ยท On-site

$65K - $80K/yr

The Senior Collections Specialist is part of an integral team and will play a key role in reducing unbilled and A/R days outstanding, in turn maximizing collections. This key member of the team will ...

Senior Collections Specialist

Chicago, IL ยท Hybrid

$65K - $80K/yr

The Senior Collections Specialist is part of an integral team and will play a key role in reducing unbilled and A/R days outstanding, in turn maximizing collections. This key member of the team will ...

Collections Specialist

Hillside, IL

$18.25 - $24.50/hr

Collections Specialist Reports To: Accounts Receivable Manager FLSA Status: Exempt Location: Hillside, IL Salary: $50,000 - $75,000 plus bonus Summary: The Collections Specialist is a proactive and ...

Collections Specialist

Chicago, IL ยท Hybrid

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location :Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Collections Specialist

Chicago, IL ยท On-site

$70K - $80K/yr

Collections Specialist Accounts Receivable Customer Reconciliation Analyst Cargomatic Inc. Location: Chicago, IL About Us Cargomatic is a technology-driven logistics provider connecting shippers and ...

Collections Specialist

Chicago, IL ยท On-site

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Collections Specialist

Hillside, IL

$18.25 - $24.50/hr

Collections Specialist Reports To: Accounts Receivable Manager FLSA Status: Exempt Location: Hillside, IL Salary: $50,000 - $75,000 plus bonus Summary: The Collections Specialist is a proactive and ...

Collections Specialist

Hillside, IL ยท On-site

$18.25 - $24.50/hr

Collections Specialist Reports To: Accounts Receivable Manager FLSA Status: Exempt Location: Hillside, IL Salary: $50,000 - $75,000 plus bonus Summary: The Collections Specialist is a proactive and ...

Collections Specialist

Chicago, IL ยท Hybrid

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

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Collections information

See Mount Prospect, IL salary details

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How much do collections jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for collections in Mount Prospect, IL is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Mount Prospect, IL? The most popular types of Collections jobs in Mount Prospect, IL are:
What job categories do people searching Collections jobs in Mount Prospect, IL look for? The top searched job categories for Collections jobs in Mount Prospect, IL are:
What cities near Mount Prospect, IL are hiring for Collections jobs? Cities near Mount Prospect, IL with the most Collections job openings:

Collections Specialist

CFS

Chicago, IL โ€ข Hybrid

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Collections Specialist

Base Salary: $55,000โ€“$60,000 + Monthly Bonuses + Uncapped Commission
Hybrid โ€“ Chicago, IL

A growing financial services organization is seeking a motivated Collections Specialist to support both third-party and in-house recovery efforts.

Role Overview

As a Collections Specialist, you will split your time between managing relationships with third-party collection partners (60%) and supporting internal collections activities (40%). This role requires analytical thinking, strong communication skills, and the ability to drive positive results across a diverse portfolio.

Key Responsibilities Third-Party Partnerships (60%)
  • Serve as the main liaison with external collection agencies.

  • Conduct monthly performance and strategy meetings.

  • Provide regular reporting and account-health analysis to leadership.

  • Monitor progress and ensure timely movement on delinquent accounts.

In-House Collections (40%)
  • Support inbound/outbound calls, negotiations, and settlements.

  • Develop reconciliation plans and review daily NSF return-payment lists.

  • Perform skip tracing and assist with process improvements.

Qualifications
  • 3โ€“5 years of collections experience, including third-party exposure.

  • Strong analytical and problem-solving abilities.

  • Excellent communication skills; able to articulate clearly and professionally.

  • Bilingual fluency in Spanish highly desired.

Why Youโ€™ll Love It Here
  • Expanding company with genuine room for advancement.

  • Competitive compensation with lucrative monthly bonus opportunitiesโ€”senior team members have averaged $20,000 in annual bonuses.

  • Medical (BCBS), dental, vision (MetLife), unlimited PTO, and 401(k) with match after 60 days.

  • Hybrid schedule, small and collaborative team, and an upbeat, supportive environment.

  • Your ideas count - easy to influence change and improve processes.

If you are a driven Collections Specialist who thrives in a growth-focused, team-oriented setting, this Collections Specialist opportunity offers the perfect blend of challenge, flexibility, and earning potential.
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