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Collections Jobs in Decatur, IL (NOW HIRING)

Primient

Collections Specialist

Decatur, IL

$41K - $51K/yr

Collections Specialist | Primient About Primient Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based ...

Primient

Collections Specialist

Decatur, IL · On-site

$41K - $51K/yr

Collections Specialist | Primient About Primient Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based ...

East Lake Management

Regional Manager

Decatur, IL · On-site

$80K - $100K/yr

Rent Collections * Ensure the timely and accurate collection of rent and other payments from tenants each month, in line with lease agreements. * Issue Notices for delinquent rent payments and ensure ...

Property Management

Property Manager

Decatur, IL · On-site

Ensure accuracy and timeliness of bank deposits, and record collections activity on property management software * Record leasing and occupancy information on property management software accurately ...

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How much do collections jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for collections in Decatur, IL is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Decatur, IL? The most popular types of Collections jobs in Decatur, IL are:
What job categories do people searching Collections jobs in Decatur, IL look for? The top searched job categories for Collections jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Collections jobs? Cities near Decatur, IL with the most Collections job openings:
Collections jobs near you
Collections Specialist

Collections Specialist

Primient

Decatur, IL

$41K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Collections Specialist | PrimientAbout Primient

Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate.

About the Role

The Collection Specialist is responsible for managing accounts receivable and accounts payable functions, including collecting outstanding invoices, resolving customer disputes, processing vendor payments, and providing U.S. accounts payable support by assisting with payment inquiries, vendor communication, and issue resolution to ensure timely and accurate financial operations.

Key responsibilities: Collections Specialist

  • Collect and follow up on outstanding customer invoices to ensure timely payment.
  • Monitor accounts receivable aging reports and prioritize overdue accounts.
  • Investigate and resolve billing discrepancies, payment disputes, and account issues.
  • Maintain accurate customer account records and collection notes.
  • Communicate professionally with customers regarding payment status and account balances.
  • Collaborate with internal departments such as Sales, Customer Service, and Accounting to resolve payment delays.
  • Reconcile customer payments, credit memos, and adjustments.
  • Support accounts payable activities, including invoice verification and vendor communication.
  • Provide U.S. accounts payable support for business deposits, check pass, etc.
  • Provide updates on outstanding balances and collection activities.
  • Ensure compliance with company policies, financial procedures, and collection regulations.
  • Assist in improving collection processes and reducing delinquent accounts.
About You
  • Strong communication and negotiation skills
  • Excellent problem-solving and conflict-resolution abilities
  • High level of accuracy and attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Customer-focused with a professional attitude
  • Strong organizational and time-management skills
  • Ability to work independently and collaboratively within a team
  • Analytical thinking and decision-making skills
  • Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred
  • Equivalent work experience may be considered
  • Proficiency in accounting software and Microsoft Office applications
  • Strong written and verbal English communication skills
  • 2+ years of experience in collections, accounts receivable, or accounting support
  • Experience handling customer disputes and overdue accounts
  • Previous exposure to accounts payable functions preferred
  • Experience working in a fast-paced, deadline-driven environment
  • Understanding of accounting principles and financial processes
  • Knowledge of collection procedures and credit management
  • Familiarity with U.S. accounts payable processes and vendor payment practices
  • Understanding of customer service best practices
  • Knowledge of compliance standards and financial controls
Total RewardsThe annual pay range estimated for this position is $41,104.80 - $51,381.00 + overtime

Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range.

We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • Competitive Pay

  • Multiple Healthcare plan choices

  • Dental and vision insurance

  • A 401(k) plan with company and matching contributions

  • Short- and Long-Term Disability

  • Life, AD&D, and Voluntary Insurance plans

  • Paid holidays & vacation

  • Floating days off

  • Parental leave for new parents

  • Employee resource groups

  • Learning & development programs

  • Fun culture where you have an opportunity in shaping our future

Career Path & Culture

Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning.

Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm.

Diversity, Equity, Inclusion & Belonging

We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow,

Primient is an equal opportunity employer, committed to the strength of an inclusive workforce.

California Consumer Privacy Act ("CCPA")

The Company is committed to complying with the California Consumer Privacy Act ("CCPA") and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.

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