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Collections Jobs in Naperville, IL (NOW HIRING)

CFS

Collections Specialist

Chicago, IL · Hybrid

$19 - $25.75/hr

Collections Specialist Base Salary: $55,000-$60,000 + Monthly Bonuses + Uncapped Commission Hybrid - Chicago, IL A growing financial services organization is seeking a motivated Collections ...

CFS

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Collections Specialist About the Opportunity Our client is looking for a Collections Specialist to join a fast-paced team handling late-stage commercial accounts . This role focuses on resolving ...

CFS

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Key Responsibilities for the Collections Specialist * Manage a portfolio of approximately 100 highly delinquent accounts (200+ days past due) * Make 30-50 outbound calls daily to customers regarding ...

CFS

Collections Specialist

Chicago, IL

$60K - $70K/yr

Collections Specialist Salary: $60,000-$70,000 About the Opportunity We are partnering with a growing organization seeking a detail-oriented and professional Collections Specialist to join their ...

Meriton

Collections Specialist

Hillside, IL

$18.25 - $24.50/hr

Collections Specialist Reports To: Accounts Receivable Manager FLSA Status: Exempt Location: Hillside, IL Salary: $50,000 - $75,000 plus bonus Summary: The Collections Specialist is a proactive and ...

Reveal Brainspace

Collections Specialist

Chicago, IL · Hybrid

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location :Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Morris Hospital

COLLECTIONS SPECIALIST

Morris, IL · On-site

$18.57 - $27.85/hr

The Collections Specialist adheres to government and third party payor guidelines when resubmitting claims, improves revenue cycle capture accuracy as a result of analyzing applicable Morris Hospital ...

Morris Hospital

COLLECTIONS SPECIALIST

Morris, IL

$18 - $24.25/hr

The Collections Specialist adheres to government and third party payor guidelines when resubmitting claims, improves revenue cycle capture accuracy as a result of analyzing applicable Morris Hospital ...

Cargomatic

Collections Specialist

Chicago, IL · On-site

$70K - $80K/yr

Collections Specialist Accounts Receivable Customer Reconciliation Analyst Cargomatic Inc. Location: Chicago, IL About Us Cargomatic is a technology-driven logistics provider connecting shippers and ...

Reveal

Collections Specialist

Chicago, IL · On-site

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Meriton

Collections Specialist

Hillside, IL

$18.25 - $24.50/hr

Collections Specialist Reports To: Accounts Receivable Manager FLSA Status: Exempt Location: Hillside, IL Salary: $50,000 - $75,000 plus bonus Summary: The Collections Specialist is a proactive and ...

Meriton

Collections Specialist

Hillside, IL · On-site

$18.25 - $24.50/hr

Collections Specialist Reports To: Accounts Receivable Manager FLSA Status: Exempt Location: Hillside, IL Salary: $50,000 - $75,000 plus bonus Summary: The Collections Specialist is a proactive and ...

Nexamp

Customer Collections Specialist

Chicago, IL · On-site

$19 - $25.75/hr

Nexamp is seeking to hire a Customer Collections Specialist to join it's Customer Retention & Collections team. In this role, you will be responsible for contacting customers - both residential and ...

TOPS Products

Credit & Collections Analyst

Naperville, IL · On-site

$25.91 - $34.50/hr

Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer credit risk while driving the timely collection of outstanding receivables. This ...

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Collections information

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How much do collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collections in Naperville, IL is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Naperville, IL? The most popular types of Collections jobs in Naperville, IL are:
What job categories do people searching Collections jobs in Naperville, IL look for? The top searched job categories for Collections jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Collections jobs? Cities near Naperville, IL with the most Collections job openings:
Collections jobs near you

Collections Specialist

CFS

Chicago, IL • Hybrid

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Collections Specialist

Base Salary: $55,000–$60,000 + Monthly Bonuses + Uncapped Commission
Hybrid – Chicago, IL

A growing financial services organization is seeking a motivated Collections Specialist to support both third-party and in-house recovery efforts.

Role Overview

As a Collections Specialist, you will split your time between managing relationships with third-party collection partners (60%) and supporting internal collections activities (40%). This role requires analytical thinking, strong communication skills, and the ability to drive positive results across a diverse portfolio.

Key Responsibilities Third-Party Partnerships (60%)

  • Serve as the main liaison with external collection agencies.

  • Conduct monthly performance and strategy meetings.

  • Provide regular reporting and account-health analysis to leadership.

  • Monitor progress and ensure timely movement on delinquent accounts.

In-House Collections (40%)

  • Support inbound/outbound calls, negotiations, and settlements.

  • Develop reconciliation plans and review daily NSF return-payment lists.

  • Perform skip tracing and assist with process improvements.

Qualifications

  • 3–5 years of collections experience, including third-party exposure.

  • Strong analytical and problem-solving abilities.

  • Excellent communication skills; able to articulate clearly and professionally.

  • Bilingual fluency in Spanish highly desired.

Why You’ll Love It Here

  • Expanding company with genuine room for advancement.

  • Competitive compensation with lucrative monthly bonus opportunities—senior team members have averaged $20,000 in annual bonuses.

  • Medical (BCBS), dental, vision (MetLife), unlimited PTO, and 401(k) with match after 60 days.

  • Hybrid schedule, small and collaborative team, and an upbeat, supportive environment.

  • Your ideas count - easy to influence change and improve processes.

If you are a driven Collections Specialist who thrives in a growth-focused, team-oriented setting, this Collections Specialist opportunity offers the perfect blend of challenge, flexibility, and earning potential.
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