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Collections Jobs in Decatur, IL (NOW HIRING)

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance. * Understand and comply with state and ...

Memorial Health

PATIENT RESOURCE SPECIALIST

Lincoln, IL · On-site

$17.14 - $26.56/hr

Two (2) years of business office experience, preferably in Patient Access, billing, collections, insurance principles/practices, or accounts receivable. * Previous experience in Patient Financial ...

Memorial Health

PATIENT RESOURCE SPECIALIST

Lincoln, IL

$17.14 - $26.56/hr

Two (2) years of business office experience, preferably in Patient Access, billing, collections, insurance principles/practices, or accounts receivable. * Previous experience in Patient Financial ...

Memorial Health

PATIENT RESOURCE SPECIALIST

Lincoln, IL · On-site

$17.14 - $26.56/hr

Two (2) years of business office experience, preferably in Patient Access, billing, collections, insurance principles/practices, or accounts receivable. * Previous experience in Patient Financial ...

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Collections information

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How much do collections jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for collections in Decatur, IL is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Decatur, IL? The most popular types of Collections jobs in Decatur, IL are:
What job categories do people searching Collections jobs in Decatur, IL look for? The top searched job categories for Collections jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Collections jobs? Cities near Decatur, IL with the most Collections job openings:
Collections jobs near you
PATIENT REGISTRATION SPEC I

PATIENT REGISTRATION SPEC I

Memorial Health

Decatur, IL • On-site

$16.50 - $24.82/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

444th of 877 rated healthcare providers

Job description

Min
USD $16.50/Hr.
Max
USD $24.82/Hr.
Overview
Our Patient Registration Specialist plays a vital role in ensuring a smooth experience for patients at Memorial Health.
This position involves pre-registering and registering patients, scheduling procedures and tests, and collecting accurate demographic and billing information promptly.
The specialist interviews incoming patients or associates, entering essential details into all relevant software systems.
Additionally, they serve as a liaison between ancillary departments and other areas of Patient Access Services, facilitating effective communication and coordination for optimal patient care.
Qualifications
Education:
  • High School Graduate or equivalent required.

Experience:
  • One year of customer service experience preferred.
  • Previous experience in clerical work, medical terminology, medical office settings, registration, or billing is preferred.
  • Familiarity with word processing and computer applications is desirable.

Other Knowledge/Skills/Abilities:
  • Minimum typing speed of 40 WPM preferred.
  • Excellent interpersonal and communication skills are essential.
  • Ability to work independently and efficiently.

Responsibilities
  • Greet and assist the majority of visitors and patients, answering questions via telephone or in person, and providing directional information.
  • Effectively perform general clerical and administrative functions.
  • Complete all steps of pre-registration and registration, including patient interviews, obtaining signatures, providing Advance Directive information, and distributing hospital-specific literature.
  • Pre-register and register all types of patients across multiple software systems.
  • Demonstrate flexibility, organization, and the ability to function well in stressful situations while maintaining a professional demeanor with patients and colleagues.
  • Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance.
  • Understand and comply with state and federal regulations, as well as hospital, department, and The Joint Commission policies related to patient access.
  • Communicate effectively with ancillary departments, physicians, medical offices, and within the Patient Financial Services department.
  • Conduct insurance verification tasks, pre-certification, and referral information from MD offices and insurance companies for both elective and emergent patients.
  • Complete legal admission paperwork for psychiatric admissions in accordance with DHS guidelines.
  • Ensure accurate documentation of patient information.
  • Check and restock supplies as needed.
  • Participate in performance improvement activities for the department and organization.
  • Adhere to all HIPAA guidelines and maintain patient confidentiality.
  • Complete annual educational and training requirements.
  • Promote the mission, vision, and goals of the organization and department.
  • Perform other related duties as required or requested.

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