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Collections Jobs in Mount Prospect, IL (NOW HIRING)

Flanagan Bilton

Collections Specialist - I

Chicago, IL · On-site

$19 - $25.75/hr

Job Overview We are seeking a dynamic and detail-oriented Collections Specialist - I to join our financial team. In this role, you will be responsible for managing the collection of outstanding ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

circa

Credit and Collections Manager

Skokie, IL

$98K - $124K/yr

This role partners with Sales, customer service, returns and senior business leaders to deliver exceptional credit and collections management. This role will manage direct reports in the day-to-day ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at TouchTunes TouchTunes is looking for a Collections Specialist to join our Accounts Receivable team. You'll ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

J&J Ventures

Collections Security Officer

Hickory Hills, IL · On-site

$18.85 - $23.56/hr

Job Summary The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a ...

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Collections information

See Mount Prospect, IL salary details

$12

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$30

How much do collections jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collections in Mount Prospect, IL is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in Mount Prospect, IL?

The most popular types of Collections jobs in Mount Prospect, IL are:

What job categories do people searching Collections jobs in Mount Prospect, IL look for?

The top searched job categories for Collections jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Collections jobs?

Cities near Mount Prospect, IL with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,356 per year, or $21.3 per hour.

Sr. Collections Specialist

Culligan International Company

Rosemont, IL • Remote

$47K - $52K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 22 days ago

Culligan rating

6.5

Company rating: 6.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

408th of 489 rated machine equipment manufacturers

Job description

The Senior Collections Specialist is responsible for managing overdue accounts, negotiating
repayment plans, and ensuring timely debt recovery, while mentoring junior staff and ensuring compliance with all
applicable laws and company policies.

Responsibilities:

  • Handles complex and severely delinquent accounts
    • Successfully contact and collect past due balances on assigned customers
    • Negotiate payment plans, settlements, or credit extensions while maintaining fairness and
      compliance with relevant laws
    • Review and monitor delinquent accounts, maintain losses within targets, and take action on special
      cases
    • Work with and involve appropriate parties to resolve billing disputes, short-payments and
      discrepancies
  • Communicate with customers professionally and proactively
    • Answer all calls as they arrive, returning calls the same day
    • Contact customers regarding payments, account irregularities, etc.
  • Maintain and enter transactional information
    • Maintain accurate records of all communication, payment agreements, and account status in
      databases and collection systems
    • Work with assigned branches to reconcile credits and outstanding balances
    • Monitor accounts to track repayment progress and assist with generating reports for management
  • Provide special project support as requested
  • Suggest and implement process improvements to enhance efficiency in AR operations
  • Escalate significant issues timely

Requirements:

  • 4+ years of experience in accounts receivable, billing, or collections
  • Proficiency in accounting software (Microsoft Office, IFS)
  • Proficient in Excel, including VLOOKUP and pivot tables
  • Strong communication skills
  • Ability to work independently while also contributing to a team
  • Accuracy and attention to detail

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position:
Resourcefulness - Customer Focus -Team Player - Passion - Integrity - Organizational/Planning - Communication - Self-Awareness - Energy

Target Salary Range: $49,000–$52,500 year. Exact pay will be based on factors including, but not limited to relevant education, qualifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including: paid time off, health, dental, vision, life, disability benefits and 401(k).

What Culligan employees say

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