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Entry Level Collections Jobs in Illinois (NOW HIRING)

AEG Vision

RCM Billing & Collections Specialist

Alton, IL · On-site

$17.50 - $24/hr

Knowledge of insurance billing processes * Entry level PC skills in MS Windows, Word and Excel * Effective verbal and written communication skills to effectively speak with coworkers, and prepare ...

AEG Vision

RCM Billing & Collections Specialist

Alton, IL · On-site

$17.50 - $24/hr

Knowledge of insurance billing processes * Entry level PC skills in MS Windows, Word and Excel * Effective verbal and written communication skills to effectively speak with coworkers, and prepare ...

AEG Vision

RCM Billing & Collections Specialist

Alton, IL · On-site

$17.50 - $24/hr

Knowledge of insurance billing processes * Entry level PC skills in MS Windows, Word and Excel * Effective verbal and written communication skills to effectively speak with coworkers, and prepare ...

AEG Vision

RCM Billing & Collections Specialist

Alton, IL

$17.50 - $24/hr

Knowledge of insurance billing processes * Entry level PC skills in MS Windows, Word and Excel * Effective verbal and written communication skills to effectively speak with coworkers, and prepare ...

MBOS

Medical Biller - Entry Level - On Site

Hillside, IL · On-site

$17.50 - $18.50/hr

Staffed with experts in coding, billing, denial management, CDI, and medical collections, we make ... MBOS currently has an opening for an In-Office Entry Level Biller - Full Time. Duties are as ...

Snap-on Inc

Associate Account Manager

Libertyville, IL · On-site

$45K - $47K/yr

Position Summary : Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit.

Snap-on Inc

Associate Account Manager

Libertyville, IL · On-site

$45K - $47K/yr

Position Summary : Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit.

Snap-on Inc

Associate Account Manager

Libertyville, IL · On-site

$45K - $47K/yr

Position Summary : Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit.

American

Resident Librarian

Campus, IL · On-site

$55K - $70K/yr

The purpose of the resident program is to bring entry-level librarians into the profession, to ... Notable collections include a branch music library, a strong visual media collection, special ...

OneMain Financial

Loan Sales Specialist

Rockford, IL · On-site

$17 - $20/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

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All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Illinois

Entry Level Collections information

See Illinois salary details

$12

$20

$29

How much do entry level collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level collections in Illinois is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

How to get a job in entry level collections?

To get an entry-level collections job, candidates should have strong communication and negotiation skills, basic knowledge of accounting or finance, and a high school diploma or equivalent. Gaining experience through internships or customer service roles can be helpful, and familiarity with collection software or CRM tools is advantageous. Applying to companies that offer training programs can also improve chances of entry into the field.

What are the most commonly searched types of Collections jobs in Illinois?

The most popular types of Collections jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Collections jobs?

Cities in Illinois with the most Entry Level Collections job openings:

Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Illinois as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 88% In-person, and 12% Hybrid job distribution, with an average salary of $43,263 per year, or $20.8 per hour.

Collections Specialist-

VITALIZING BUSINESS SOLUTIONS INC

Chicago, IL

$19 - $19.53/hr

Full-time

Re-posted 24 days ago

Job description

The Collection Specialist works under close supervision and follows specific procedures with detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options. The Collection Specialist primary function is making routine collections and forwards more complicated accounts to the manager or lead collections specialist to form resolution. The collections specialist may perform entry level information gathering and verification for certain accounts when senior level employees or the site manager has recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prison official, state and county record departments, debtors, and/or other third parties by telephone and/or in writing to request, gather and file necessary account information. The collections specialist will use specific scripts and procedures. This position may conduct follow-up communications with the debtors and employers regarding wage garnishment or rehabilitation programs. The Collections Specialist may receive and submit to the client hearing requests from debtors. This position is considered non-exempt, meaning the employee is eligible for overtime pay under the provisions of the Fair Labor Standards Act (FSLA).

Requirements:

  • High School Diploma or GED required.
  • Must Have a Real ID and Social Security Card
  • Collection experience preferred
  • Must be able to speak and read English clearly, professionally, and fluently
  • Excellent verbal and written communication skills.
  • Strong active listening skills and empathy.
  • Experience with handling escalations, ensuring quality service, and improving customer experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • May be required to work overtime and scheduled holidays.
  • Must work on-site at the Chicago, Illinoisoffice location.
  • Must complete and certify in all required internal training programs, including Outbound Call Center Debt Collections specific training.
  • Must have the ability to work as a member of a team and collaborate with colleagues.
  • Must have the ability to navigate multiple computer systems and enter data accurately while speaking with callers.

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