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Entry Level Collections Jobs in Chicago, IL (NOW HIRING)

Snap-on Inc

Associate Account Manager

Libertyville, IL · On-site

$45K - $47.25K/yr

Position Summary : Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit.

Snap-on Inc

Associate Account Manager

Libertyville, IL · On-site

$45K - $47.25K/yr

Position Summary : Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit.

Snap-on Inc

Associate Account Manager

Libertyville, IL · On-site

$45K - $47.25K/yr

Position Summary : Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit.

OneMain Financial

Loan Sales Specialist

Libertyville, IL

$18 - $22/hr

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

New

OneMain Financial

Loan Sales Specialist

Roselle, IL

$18 - $22/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Waukegan, IL

$18 - $22/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Roselle, IL · On-site

$18 - $22/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Waukegan, IL · On-site

$18 - $22/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

SMS

Be Seen First

Call Center -Entry Level Business Development Representative

Arlington Heights, IL · On-site

Willingness to learn new skills We are looking for individuals with a proven track record in customer engagement-Those who have excelled in auto sales, life insurance, collections or any role that ...

Skechers

Retail Sales Associate

Vernon Hills, IL · On-site

$17 - $18.04/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

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All JobsEntry Level Collections JobsEntry Level Collections Jobs in Chicago, IL

Entry Level Collections information

See Chicago, IL salary details

$13

$22

$31

How much do entry level collections jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level collections in Chicago, IL is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are the most commonly searched types of Collections jobs in Chicago, IL? The most popular types of Collections jobs in Chicago, IL are:
What are popular job titles related to Entry Level Collections jobs in Chicago, IL? For Entry Level Collections jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Collections jobs in Chicago, IL look for? The top searched job categories for Entry Level Collections jobs in Chicago, IL are:
Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Chicago, IL as of May 2026, with employment types broken down into 91% Full Time, 5% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,992 per year, or $22.1 per hour.

Collections Specialist-

VITALIZING BUSINESS SOLUTIONS INC

Chicago, IL • On-site

$19 - $19.50/hr

Full-time

Posted 13 days ago

Job description

The Collection Specialist works under close supervision and follows specific procedures with detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options. The Collection Specialist primary function is making routine collections and forwards more complicated accounts to the manager or lead collections specialist to form resolution. The collections specialist may perform entry level information gathering and verification for certain accounts when senior level employees or the site manager has recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prison official, state and county record departments, debtors, and/or other third parties by telephone and/or in writing to request, gather and file necessary account information. The collections specialist will use specific scripts and procedures. This position may conduct follow-up communications with the debtors and employers regarding wage garnishment or rehabilitation programs. The Collections Specialist may receive and submit to the client hearing requests from debtors. This position is considered non-exempt, meaning the employee is eligible for overtime pay under the provisions of the Fair Labor Standards Act (FSLA).

Requirements:

  • High School Diploma or GED required.
  • Must Have a Real ID and Social Security Card
  • Collection experience preferred
  • Must be able to speak and read English clearly, professionally, and fluently
  • Excellent verbal and written communication skills.
  • Strong active listening skills and empathy.
  • Experience with handling escalations, ensuring quality service, and improving customer experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • May be required to work overtime and scheduled holidays.
  • Must work on-site at the Chicago, Illinois office location.
  • Must complete and certify in all required internal training programs, including CMS Medicare and Medicaid specific training.
  • Must have the ability to work as a member of a team and collaborate with colleagues.
  • Must have the ability to navigate multiple computer systems and enter data accurately while speaking with callers.

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