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Collections Jobs in Illinois (NOW HIRING)

Reveal

Collections Specialist

Chicago, IL · On-site

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Reveal

Collections Specialist

Chicago, IL · Hybrid

$51K - $60K/yr

Collections Specialist Reports To : Sr Financial Analyst Location : Chicago, IL Job Overview: We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal ...

Morris Hospital

COLLECTIONS SPECIALIST

Morris, IL · On-site

$18 - $24.25/hr

The Collections Specialist adheres to government and third party payor guidelines when resubmitting claims, improves revenue cycle capture accuracy as a result of analyzing applicable Morris Hospital ...

Robert Half

Collections Specialist

Arlington Heights, IL · On-site

$45K - $60K/yr

We are looking for a Collections Specialist to support mortgage servicing operations by engaging with borrowers, resolving early-stage delinquency, and helping protect account performance. This role ...

Addison Group

Collections Specialist

Vernon Hills, IL · On-site

$24 - $26/hr

Collections Specialist Location: Buffalo Grove, Illinois Assignment Type: 6 month contract with the possibility of extensions Compensation: $24.00 - $26.00 / Hourly depending on experience Benefits:

KEYENCE

Collections Specialist

Itasca, IL

$68K/yr

Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters - Itasca, IL Total Compensation (Base + Bonus): $68,281 What You'll Do As a Collection Specialist you will be responsible ...

Keyence Corporation

Collections Specialist

Itasca, IL · On-site

$68K/yr

Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters - Itasca, IL Total Compensation (Base + Bonus): $68,281 What You'll Do As a Collection Specialist you will be responsible ...

UHS

Collections Representative

Springfield, IL · On-site

$17 - $24/hr

The Collections Representative is responsible for managing and resolving outstanding accounts receivable, ensuring timely collections of the balance after insurance. This role requires strong ...

Reyes Coca-Cola Bottling

Collections Specialist

Niles, IL · On-site

$25.96 - $32.45/hr

The Collections Specialist is responsible for managing and collecting receivables from customers, resolving billing issues, setting up payment plans, placing customers on Cash on Delivery (COD) or ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in Illinois

Collections information

See Illinois salary details

$12

$20

$29

How much do collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for collections in Illinois is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Illinois? The most popular types of Collections jobs in Illinois are:
What are popular job titles related to Collections jobs in Illinois? For Collections jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Illinois look for? The top searched job categories for Collections jobs in Illinois are:
What cities in Illinois are hiring for Collections jobs? Cities in Illinois with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Illinois as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,263 per year, or $20.8 per hour.

Collections Specialist

Reveal

Chicago, IL • On-site

$51K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Description
Job Description
Position: Collections Specialist
Reports To: Sr Financial Analyst
Location: Chicago, IL
Job Overview:
We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal candidate will be responsible for managing and resolving customer billing and usage discrepancies while utilizing Salesforce for contract information and NetSuite for invoice details. This role requires a blend of analytical skills, customer service expertise, and familiarity with financial software to ensure efficient collections and accurate account management.
This role follows a hybrid model (4 days in office, 1 day work from home) for candidates residing in Illinois. Candidates based outside of Illinois may be considered for a remote work arrangement.
Responsibilities & Duties
  • Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.
  • Prepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.
  • Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.
  • Prepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.
  • Respond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.
  • Communicate effectively with customers to resolve issues related to invoices, payments, and account balances.
  • Access NetSuite to retrieve and analyze invoice data, ensuring that all billed amounts are correct and align with contract terms.
  • Utilize Salesforce to access and review customer contracts, ensuring accurate understanding of billing terms and conditions.
  • Respond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.
  • Communicate effectively with customers to resolve issues related to invoices, payments, and account balances.
  • Perform other duties and responsibilities as assigned to support team, department, and organizational goals.

Education & Experience
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

Characterstics
  • Strong English communication skills, both written and verbal, with the ability to handle sensitive customer interactions and articulate complex information clearly.
  • High level of organizational skills and a proactive approach to problem resolution.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills, with a keen attention to detail.

Benefits and Perks including but not limited to:
  • 401k match program
  • Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)
  • Group Term Life Insurance and Voluntary Life Insurance option
  • Paid holidays
  • Paid vacation, sick, and personal days
  • FSA dependent care benefit
  • Childbirth recovery and bonding leave policies
  • Short and long-term disability benefits
  • Access to onsite gym and recreational area at our Chicago office
  • Friendly, collaborative, in-office work environment with ample opportunity for professional development.

For Illinois-based roles, the budgeted annual salary range is $51,000 to $60,000. Compensation for this role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and may fall outside of the range shown. Reveal offers a competitive total rewards package, which includes the Benefits and Perks set forth above.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Hiring Policy
Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reveal considers candidates with existing visas but does not sponsor new visa applications.

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