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Collections Jobs in Idaho (NOW HIRING)

Collections Manager

Post Falls, ID ยท On-site

$250K/yr

Overview We're looking for an experienced collections leader who can take full ownership of building our collection operations and finally bring order, automation, and strategy to an area we've ...

Billing Collections Specialist

Meridian, ID ยท On-site

$17.25 - $23.50/hr

We are looking for in person Full-time Billing Specialists Collections team at our Meridian, Idaho Pharmacy. Billing Specialist: A billing specialist is responsible for assisting pharmacy staff in ...

Billing Collections Specialist

Meridian, ID ยท On-site

$17.25 - $23.50/hr

We are looking for in person Full-time Billing Specialists Collections team at our Meridian, Idaho Pharmacy. Billing Specialist: A billing specialist is responsible for assisting pharmacy staff in ...

Rather than heavy collections, this role focuses on building relationships, solving problems, and driving timely payment resolution through a customer-focused approach. 6-Month Contract-to-Hire 100 ...

Rather than heavy collections, this role focuses on building relationships, solving problems, and driving timely payment resolution through a customer-focused approach. 6-Month Contract-to-Hire 100 ...

Rather than heavy collections, this role focuses on building relationships, solving problems, and driving timely payment resolution through a customer-focused approach. 6-Month Contract-to-Hire 100 ...

Rather than heavy collections, this role focuses on building relationships, solving problems, and driving timely payment resolution through a customer-focused approach. 6-Month Contract-to-Hire 100 ...

Rather than heavy collections, this role focuses on building relationships, solving problems, and driving timely payment resolution through a customer-focused approach. 6-Month Contract-to-Hire 100 ...

Rather than heavy collections, this role focuses on building relationships, solving problems, and driving timely payment resolution through a customer-focused approach. 6-Month Contract-to-Hire 100 ...

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Showing results 1-20

Collections information

See Idaho salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for collections in Idaho is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.60 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Idaho?

The most popular types of Collections jobs in Idaho are:

What cities in Idaho are hiring for Collections jobs?

Cities in Idaho with the most Collections job openings:

Infographic showing various Collections job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,008 per year, or $20.2 per hour.

Collections Specialist

Columbia Banking System, Inc.

Boise, ID โ€ข On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Established in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct provider of small-ticket commercial equipment leases. FinPac originates business through partnering with vendors, third party originators and lessors nationwide. For over 50 years, these partners have relied on Financial Pacific to provide them with innovative financing solutions for their customers.

About the Role:

Collections Agents are first-party collectors responsible for maintaining acceptable effective collection percentages on 1-30 day delinquent accounts. Effectively communicating with both internal and external customers to resolve delinquent contracts.Utilizing all internal and external resources available to establish contact, identify appropriate courses of resolution to protect the Company's interest and to execute the resolution plan in a timely manner.

  • Communicates with customers that are in a 1-30-day delinquent status via telephone, mail, email, text, or personal contact.

  • Negotiates payment arrangements with the customers to ensure timely payment.

  • Maintain individual and group monthly delinquency goals.

  • Ensure that individual call volume meet company standards for their prospective areas and calls are made in a professional manner.

  • Assessing miscellaneous collection fees including late charges, over-the-phone payment fees, contract addendum fees, documentation fees and interim payments.

  • Maintains complete and accurate documentation to include thorough notation of all communications with the customer or authorized parties.

  • Understands the proper usage of extension, rewrites, addendums, and forbearances.

  • Prepares status worksheets, payoffs, and amortization schedules and requests for Fair Market Values.

  • Prepares Repossession Packets and demand letters when necessary.

  • Understands and utilizes company system and use of the phone dialer.

  • Works with customers' and Financial Pacific Leasing insurance company to ensure proper insurance coverage is obtained.

  • Utilizes the broker base and in-house broker representatives to resolve first payment default delinquencies.

  • Provides highest level of customer service to all lessees, vendors, brokers and staff.

  • Performs all other duties as assigned by management.

About You:

  • High School Diploma or GED required

  • Previous Collection experience preferred

  • Must present oneself in a professional manner

  • Must be proactive and adhere to all company policies including Bank Secrecy Act and compliance regulations

  • Must maintain confidentiality of all company information

  • Must provide exceptional customer service and support to our customers, partners, and all levels of staff

  • Must have working knowledge of Microsoft applications (Outlook, Word, Excel)

  • Strong data entry skills

The pay range for this role is $18.00 - $22.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

3455 South 344th Way Suite 300 Federal Way WA 98001

Our Benefits:


We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.


Our Commitment to Diversity:


Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.


To Staffing and Recruiting Agencies:


Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.