1

Credit Collections Associate Jobs in New York (NOW HIRING)

Associate's or Bachelor's degree in Accounting, Finance, or Business preferred * 2+ years of credit, collections, or accounts receivable experience * Strong understanding of credit and collection ...

Credit Risk Analyst

Parsippany, NJ ยท Hybrid

$29.25/hr

The Credit & Collections Analyst will support the Credit Risk Management and Collections teams by ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Credit Risk Analyst

Parsippany, NJ ยท Hybrid

$29.25/hr

The Credit & Collections Analyst will support the Credit Risk Management and Collections teams by ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Collections Specialist

Iselin, NJ ยท On-site

$22.50 - $30.50/hr

A minimum of two years' experience in credit and collections. Education : Bachelors or Associates degree, or equivalent post-high school education/training. Technical Proficiency : Demonstrated ...

Collections Specialist

Iselin, NJ ยท On-site

$22.50 - $30.50/hr

A minimum of two years' experience in credit and collections. Education : Bachelors or Associates degree, or equivalent post-high school education/training. Technical Proficiency : Demonstrated ...

Collections Specialist

Iselin, NJ ยท On-site

$22.50 - $30.50/hr

A minimum of two years' experience in credit and collections. Education : Bachelors or Associates degree, or equivalent post-high school education/training. Technical Proficiency : Demonstrated ...

Collections Specialist

Iselin, NJ ยท On-site

$22.50 - $30.50/hr

A minimum of two years' experience in credit and collections. Education : Bachelors or Associates degree, or equivalent post-high school education/training. Technical Proficiency : Demonstrated ...

next page

Showing results 1-20

Credit Collections Associate information

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in New York? The most popular types of Credit Collections jobs in New York are:
What cities in New York are hiring for Credit Collections Associate jobs? Cities in New York with the most Credit Collections Associate job openings:
Infographic showing various Credit Collections Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Accounts Receivable Manager - Credit / Collections

LHH US

Iselin, NJ โ€ข Hybrid

$48 - $52/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Credit & Collections Manager
Location - Iselin, NJ
Hybrid Schedule
Contract to Hire
Our client is seeking an experienced Credit & Collections Manager to oversee credit processes, accounts receivable activity, cash collection, and customer credit risk. This role is responsible for supporting sales and profitability by maximizing cash flow, reducing DSO, minimizing bad debt exposure, and ensuring consistent application of credit policies and procedures.
Key Responsibilities
  • Manage assigned accounts receivable portfolio and monitor accounts assigned to direct reports.
  • Review aging reports, identify high-risk delinquent accounts, and ensure appropriate collection action is taken.
  • Place orders on hold when necessary and contact customers regarding payment via email and phone.
  • Document customer contact and collection activity in the accounts receivable system.
  • Make recommendations regarding accounts receivable reserves and bad debt exposure.
  • Prepare and distribute data on high-risk accounts for monthly review calls.
  • Notify sales teams of delinquent accounts, account status, and actions being taken; request assistance when appropriate.
  • Respond to customer care and sales escalations related to account balances, past due balances, credit limits, and other credit-related inquiries.
  • Lead external audit support, including preparation and gathering of required documentation.
  • Review and analyze credit bureau reporting and recommend changes to customer credit limits as needed.
Leadership & Team Management
  • Supervise, mentor, and develop a team of credit and collections associates.
  • Monitor team activity, performance, goals, and customer escalations.
  • Meet monthly with associates to review accounts, address performance concerns, and provide coaching.
  • Provide guidance on complex issues while fostering a collaborative, accountable, and results-driven work environment.
  • Manage people, processes, performance management, compliance activities, and associate development as required.
Credit Analysis & Cross-Functional Support
  • Review and analyze customer financial statements, including balance sheets, income statements, cash flow statements, and annual reports to determine risk and appropriate credit lines.
  • Discuss credit risk determinations with credit management, sales management, and customers.
  • Support cross-functional teams including customer service, rebates, sales, accounting, finance, warehouse, and logistics.
  • Support ERP and accounts receivable system management, enhancements, upgrades, and acquisition integrations.
  • Prepare ad hoc reporting and support ongoing process improvement initiatives.
  • Demonstrate and uphold company core values in all responsibilities.
Qualifications
  • Bachelor's degree in Accounting, Finance, or a related field preferred.
  • 10+ years of credit and collections experience in a corporate environment.
  • Supervisory or people management experience required.
  • Experience with deductions management, dispute resolution, rebates management, and related processes.
  • Ability to understand how business decisions and operational processes impact the accounts receivable function.
  • Strong analytical, communication, problem-solving, and customer service skills.
Preferred Systems & Technical Skills
  • Experience with Microsoft Dynamics 365, Business Central, Oracle, Salesforce, and trade management modules preferred.
  • Proficiency in Microsoft Excel.
  • Experience using business intelligence and reporting tools.
Pay Details: $48.00 to $52.00 per hour
Search managed by: Elena Platt
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.