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Credit Collections Associate Jobs (NOW HIRING)

Kimble

Collections Associate

Dover, OH · On-site

$15.75 - $21.75/hr

The Collections Associate is responsible for the day-to-day operations of the collections ... service (Credit Hold). Update reporting with actions taken with customers. * Cancel accounts ...

TIB, N.A.

Collections Associate

Dallas, TX · On-site

$17.25 - $23.75/hr

... Collections Associate that will make effective and productive calls to collect on delinquent ... FDR Preferred • 3-5 years collection experience in a credit card or retail environment • 2-4 ...

Integrated Resources INC

Collection Associate

Exton, PA · On-site

$17 - $23.25/hr

Collections Associate Location: Exton, PA Duration: 2 - 3 months + (possible extension) This role ... Must have business to business credit/collections experience. Ability to interact with customers in ...

Flexjet

Credit & Collections Specialist

Cleveland, OH · On-site

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management ... Associates degree in accounting, finance, business management, or equivalent experience. * 2 years ...

Sunbit

Collections Associate I

Las Vegas, NV · On-site

$19/hr

Description Title: Collections Associate Location: Las Vegas, Nevada Pay : $19.00/hour + Pay ... For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in ...

Penske

Credit & Collections Legal Analyst

Reading, PA · On-site

The Collections Recovery Analyst is responsible for managing and supporting the legal collections ... With headquarters in Reading, PA, Penske and its associates are driven by a dedication to ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Processing invoice and credit requests in accordance with collections guidelines * Timely response to inquiries received from other departments associated with patients care * Navigate and gather ...

Visionaire Partners

Collections Associate

Cumberland, GA · On-site

$20/hr

Collections Analyst Looking for your next challenging opportunity? Then this role is for you! We ... Monitor aging accounts, assess risk, implement collection actions, and place accounts on credit ...

Sunbit

Collections Associate I

Las Vegas, NV · On-site

$19/hr

Collections Associate Location: Las Vegas, Nevada Pay : $19.00/hour + Pay increase after 12 months ... For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in ...

Penske

Credit & Collections Legal Analyst

Reading, PA · On-site

The Collections Recovery Analyst is responsible for managing and supporting the legal collections ... With headquarters in Reading, PA, Penske and its associates are driven by a dedication to ...

Hasbro

$13.50 - $18.50/hr

Hasbro is seeking a detail-oriented customer service professional to support our Credit Collections Team in providing top-class customer focus. As our Associate Analyst - Collections, you will play a ...

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Credit Collections Associate information

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$19

$23

$26

How much do credit collections associate jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for credit collections associate in the United States is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges Credit Collections Associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a Credit Collections Associate, and why are they important?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a Credit Collections Associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
More about Credit Collections Associate jobs
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Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 61% Full Time, 8% Part Time, 8% Temporary, and 15% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,674 per year, or $23.4 per hour.
Credit/ Collections Manager

Credit/ Collections Manager

United Central Industrial Supply

Bristol, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

United Central, a SunSource company is the leader in providing solutions to static sealing (gaskets) and fluid transfer (hoses) with top quality fabrication, capabilities and programs tailored to help out customers in reducing downtime and increasing throughput. Through hard work and dedication since 1974, United Central Industrial Supply has been providing mine operators throughout North America with the highest quality supplies, regional rebuild and repair services, instrument repair and cable/cable repair services.
We are looking for an energetic and ambitious Credit/Collections Manager that works independently (and at times together) on a portfolio of customers' accounts to try and ensure that customers billings are paid as timely as possible, that any customer billing questions or issues are resolved satisfactorily or brought to the attention of the credit manager for escalation to management as/if necessary. Primary duties include daily customer and branch interaction via phone and email communications, as well as billing and payment resolution with customers. Will provide a daily review of customer account status with Credit Manager.
From the beginning, we have set ourselves apart from competitors by delivering the products that customers need, when they need them:
  • Servicing our customers with unmatched efficiency
  • Establishing exclusive relationships with leading manufacturers
  • Assembling a product management team that offers outstanding sales support and technical expertise
  • UC is able to cover a broad spectrum of applications for the industries we serve

What You'll Do:
  • Research account disputes and billing discrepancies
  • Contact and interact with customers regarding overdue accounts and determine reasons for non-payment via email and phone.
  • Interact with branch sales / service personnel by phone / email to communicate customer issues and assist in gathering and providing info to customer.
  • Learn to operate and obtain reporting from various third party customer 'portals' to assess/track the status of invoices
  • Gather invoicing and delivery documentation to send to customers
  • Customer maintenance in company system (contact info, collection call documentation)
  • Report findings and review customer account status with Senior Management
  • Research and account reconciliations for portfolio of accounts
  • Evaluate potential customers' creditworthiness
  • Maintain detailed records of company loans
  • Approve or reject loan requests from customers
  • Calculate and set loan interest rates
  • Negotiate loan terms with new customers
  • Monitor customers' loan payments
  • Review and update the company's credit policy when necessary
  • Create a credit scoring model to assess risks
  • Other special projects as assigned
  • Coordinate efforts with outside legal counsel when warranted
  • Provide proof of claims in Customer Bankruptcy cases

What We Need from You:
  • Associate's or Bachelor's degree preferred
  • 3+ years of collections experience
  • Excellent customer service, negotiation, communication and analytical skills
  • Must be detail oriented, with the ability to work independently
  • Business to business collections, large tickets, Customer service, Accounts Receivable collections, and/or billing experience a plus. Not a retail collection environment, need to be able to work with customers and branches to bring to resolution delivery, quantity, pricing or other issues to everyone's satisfaction.
  • Ability to communicate effectively both verbally and written, initiative, organization, tasks prioritization and utilize time efficiently required
  • Computer proficiency with Microsoft Office Suite required; Prophet 21 (P21) experience a plus
  • Above average keyboard / typing skills a plus

Why You'll Love Working for Us:
  • Medical, dental, vision, and life insurance
  • Short & long term disability
  • 401(k) with company match
  • PTO and paid holidays
  • Tuition Reimbursement
  • Employee Assistance Plan

Sunsource's history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company's growth objectives.
So if you are a self-motivated individual and effective in achieving success through your professional accomplishments then we want to hear from you!
We are an Equal Employment Opportunity Employer M/F/V/D
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
WE PARTICIPATE IN E-VERIFY PROGRAM
www.UC.com
www.sun-source.com

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