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Credit Collections Associate Jobs (NOW HIRING)

LHH US

Credit & Collections Specialist

Tulsa, OK

$20 - $21.50/hr

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal ...

New

LHH US

Credit & Collections Specialist

Tulsa, OK

$20 - $21.50/hr

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal ...

New

Everest Fuel

Credit & Collections Specialist

Cleveland, OH · Hybrid

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management ... Associates degree in accounting, finance, business management, or equivalent experience. * 2 years ...

Integrated Resources INC

Collection Associate

Exton, PA

$17 - $23.25/hr

Collections Associate Location: Exton, PA Duration: 2 - 3 months + (possible extension) This role ... Must have business to business credit/collections experience. Ability to interact with customers in ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Coordinate with credit and collections in the resolution of account and billing disputes that ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Coordinate with credit and collections in the resolution of account and billing disputes that ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

Everest Fuel

Credit & Collections Specialist

Plymouth, MA · Hybrid

$23.75 - $31.50/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management ... Associates degree in accounting, finance, business management, or equivalent experience. * 2 years ...

Flexjet

Credit & Collections Specialist

Cleveland, OH · On-site

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management ... Associates degree in accounting, finance, business management, or equivalent experience. * 2 years ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Processing invoice and credit requests in accordance with collections guidelines * Timely response to inquiries received from other departments associated with patients care * Navigate and gather ...

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Credit Collections Associate information

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$19

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$26

How much do credit collections associate jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for credit collections associate in the United States is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges Credit Collections Associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a Credit Collections Associate, and why are they important?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a Credit Collections Associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
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Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,674 per year, or $23.4 per hour.
Credit Manager - Water Credit & Collections

Credit Manager - Water Credit & Collections

Ecolab

Naperville, IL • On-site

$96K - $145K/yr

Full-time

Posted 14 days ago

Ecolab rating

7.5

Company rating: 7.5 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

54th of 92 rated chemical manufacturers

Job description

The Credit Manager - Water Credit & Collections position reports to the Director of Collections within the Global Business Services Team. This is responsible for the strategic direction of Credit & Collections for the Water business and manages a portfolio of $170M+ in AR. This position will be a critical business partner to the General Management, Sales, and Finance teams of the Water Business. In addition, this position is accountable for maintaining and developing sound credit policies and processes to ensure prompt, efficient collection of accounts receivable and minimization of bad debt losses. This leader will manage a team of about 10 credit associates.
What You Will Do:
  • Ensures sound policies, processes, and controls around Credit Services activities.
  • Partners with internal teams impacting collections (Accounts Receivable, Billing, Disputes, etc.) to ensure support, end-to-end Order to Cash process are running smoothly and identifies solutions for improvement to speed up collection efforts.
  • Responsible for the Water portfolio metrics including aging (31+ days, 61+ days, 6 months+ and 1 year+ past due aging), DSO and bad debt write-offs.
  • Ensure understanding of accounts driving aging/DSO and that appropriate internal and customer action plans are in place to reduce aging and root cause analysis is completed to identify and fix issues to improve cash flow.
  • Prepares timely and meaningful analysis related to credit and collections activities for portfolio including, but not limited to, DSO, aged receivables, risk, and write-offs.
  • Lead contact for internal and external audits and process improvement initiatives.
  • Provides explanations and implements solutions to root cause problems regarding key metric reporting to keep GBS and division informed of issues pertaining to cash flow activity.
  • Hires, trains, and directs staff members to align with GBS aging and DSO objectives.
  • Coaches associates to use sound judgment, communicate effectively, lead internal and external customer meetings, and handle difficult customer situations; intervenes in escalated situations as necessary.
  • Demonstrates urgency to resolve issues with associates, internal and external customers.
  • Accountable for developing and motivating associates toward greater responsibility or advancement.

Minimum Qualifications
  • Bachelor's Degree in Finance, Accounting, Economics, or related field
  • 5 years of credit, accounting and/or finance experience
  • Immigration sponsorship not available for this role

Preferred Qualifications:
  • 3 years of management and/or leadership experience
  • Strong verbal and written communication skills and the ability to interact with multiple levels of management and across functions and divisions
  • Excellent analytical, critical thinking and problem-solving skills
  • Proficiency in Microsoft Office Suite software (Excel, Word, Access, Outlook, PBI), workflow software, and ad hoc reporting tools and databases and ability to transfer financial analysis into insights and action plans
  • Understanding of and experience in the Order To Cash / Service to cash processes
  • Strong leadership skills with the ability to manage multiple projects within given deadlines in a fast paced and complex environment
  • Ability to create, implement and continuously improve and optimize processes in a changing environment
  • Previous experience working in SAP
  • Self-motivated and results driven

Annual or Hourly Compensation Range
The base salary range for this position is $96,700.00 - $145,100.00. This position is eligible for annual bonus pay based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

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About Ecolab

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Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Saint Paul, MN, US

Year founded

1923

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