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Credit Collections Coordinator Jobs (NOW HIRING)

Loud Audio

Credit & Collections Manager

Bothell, WA · On-site

$80K/yr

The Credit & Collections Manager at LOUD Audio, LLC ("LOUD") partners closely with Customers, the ... Monitor and reconcile Customer accounts, coordinating with Customers and internal resources to ...

Loud Audio

Credit & Collections Manager

Bothell, WA · On-site

$80K/yr

The Credit & Collections Manager at LOUD Audio, LLC ("LOUD") partners closely with Customers, the ... Monitor and reconcile Customer accounts, coordinating with Customers and internal resources to ...

Loud Audio LLC

Credit & Collections Manager

Bothell, WA · On-site

$80K/yr

The Credit & Collections Manager at LOUD Audio, LLC ("LOUD") partners closely with Customers, the ... Monitor and reconcile Customer accounts, coordinating with Customers and internal resources to ...

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How much do credit collections coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for credit collections coordinator in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.80 per hour, depending on experience, location, and employer.

What does a credit collections coordinator do?

A Credit Collections Coordinator is responsible for managing and overseeing a company's accounts receivable, ensuring that customers pay their invoices on time. They communicate with clients to resolve outstanding debts, negotiate payment plans, and maintain accurate records of all collection activities. Additionally, they may work with sales and finance teams to assess credit risks and recommend actions for delinquent accounts. Their role is essential in maintaining healthy cash flow and minimizing financial losses for the organization.

How does a credit collections coordinator typically collaborate with sales and customer service teams to resolve overdue accounts?

A Credit Collections Coordinator frequently works with sales and customer service teams to address overdue accounts by sharing information about outstanding balances and payment history. They may participate in joint meetings to discuss customer concerns, negotiate payment arrangements, and ensure the customer experience remains positive while pursuing collections. Effective collaboration helps identify potential billing errors, understand customer challenges, and find solutions that support both revenue recovery and customer retention.

What are the key skills and qualifications needed to thrive as a credit collections coordinator, and why are they important?

To thrive as a Credit Collections Coordinator, you need a solid understanding of accounts receivable processes, credit risk analysis, and familiarity with financial regulations, often supported by a degree in finance or accounting. Experience with ERP systems like SAP or Oracle, and proficiency in collection management software, are typically required. Strong negotiation, problem-solving, and interpersonal skills help in effectively resolving payment issues and maintaining positive client relationships. These skills are essential for minimizing financial risk, improving cash flow, and supporting the company's overall financial health.

What is the difference between Credit Collections Coordinator vs Credit Analyst?

AspectCredit Collections CoordinatorCredit Analyst
Primary FocusManaging overdue accounts and collecting paymentsAssessing creditworthiness and analyzing financial data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer serviceFinance, risk management, credit departments
CertificationsTypically none required, but collections certifications helpfulCPA, CFA, or similar certifications advantageous

The Credit Collections Coordinator primarily focuses on recovering overdue payments and managing collections processes, often requiring strong communication and negotiation skills. In contrast, a Credit Analyst evaluates credit risk and analyzes financial data to determine creditworthiness. While both roles are essential in credit management, they differ in their core responsibilities and skill sets, with the Collections Coordinator emphasizing debt recovery and the Credit Analyst emphasizing risk assessment.

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Credit Collections Coordinator jobs near you
Infographic showing various Credit Collections Coordinator job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $42,972 per year, or $20.7 per hour.

Credit & Collections Representative

Circle Logistics

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 29 days ago

Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company Description
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
Job Description
We are seeking a detail-oriented Credit & Collections Representative to manage a portfolio of customer accounts throughout the credit lifecycle, from initial onboarding through payment collection. This position requires the ability to evaluate creditworthiness, execute timely collection of outstanding receivables, and collaborate with sales and operations teams to resolve disputes while maintaining business continuity. This role demands strong relationship management capabilities combined with professional assertiveness in collections activities.
**Primary Responsibilities**
  • Manage and monitor customer account portfolios, tracking aging schedules and prioritizing collection outreach to optimize Days Sales Outstanding (DSO) and minimize past-due balances
  • Execute outbound collection activities, including telephone communications and written correspondence, to secure payment on overdue invoices
  • Conduct credit evaluations for new customer applications utilizing established scoring frameworks, including credit report analysis and reference verification, to determine appropriate credit limits and payment terms
  • Assess existing customer accounts for credit limit modifications and term extensions, applying standardized internal scoring criteria
  • Investigate and resolve billing discrepancies, short payments, and deductions through coordination with sales representatives, operations personnel, and customers
  • Process and reconcile cash applications, investigate unapplied or misapplied payments, and maintain account accuracy
  • Implement credit holds on accounts and escalate severely delinquent accounts for third-party collections or legal proceedings in accordance with company policy
  • Document all collection activities and customer communications with comprehensive, accurate records
  • Generate aging reports and exposure analyses for management review and identify emerging credit risks

Qualifications
**Required Qualifications**
  • Minimum 2+ years of professional experience in credit management, collections, or accounts receivable functions (freight brokerage, transportation, or 3PL industry experience strongly preferred)
  • Demonstrated knowledge of order-to-cash processes and credit risk assessment fundamentals
  • Professional communication skills with the ability to conduct firm, professional conversations while maintaining business relationships
  • Proficiency in Microsoft Excel, including data sorting, filtering, and lookup functions, with demonstrated ability to work across multiple software systems
  • Exceptional organizational capabilities with meticulous attention to detail and the capacity to manage high-volume account portfolios
  • Self-directed work approach with demonstrated accountability and follow-through on assigned tasks

**Preferred Qualifications**
  • Experience with Transportation Management Systems (TransportPro, Cargotel, or equivalent) and accounting software platforms (QuickBooks)
  • Familiarity with Customer Relationship Management (CRM) tools, such as HubSpot
  • Background in commercial credit reporting tools and new-customer underwriting processes

Additional Information
Benefits
  • Competitive base-salary + uncapped commission
  • On-site training and career development with a fast track to promotion
  • Insurance benefits including: Health, vision, dental, life, and disability
  • Paid holidays and paid time off after 90 days

What Circle Logistics employees say

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