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Credit Collections Coordinator Jobs (NOW HIRING)

Condumex

Credit & Collections Manager

Grand Prairie, TX · On-site

$90K/yr

Role Description The Credit & Collections Manager is a full-time, on-site role based in Grand ... coordinating follow-up with customers, and resolving payment issues or disputes. They work closely ...

Friedman Williams

Collections Coordinator

Washington, DC · On-site

$85K - $105K/yr

Seeking a highly-motivated Collections Coordinator to play a visible and impactful role in ... and credit balances and assistance with reconciliations Respond promptly and professionally to ...

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How much do credit collections coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for credit collections coordinator in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.80 per hour, depending on experience, location, and employer.

What does a credit collections coordinator do?

A Credit Collections Coordinator is responsible for managing and overseeing a company's accounts receivable, ensuring that customers pay their invoices on time. They communicate with clients to resolve outstanding debts, negotiate payment plans, and maintain accurate records of all collection activities. Additionally, they may work with sales and finance teams to assess credit risks and recommend actions for delinquent accounts. Their role is essential in maintaining healthy cash flow and minimizing financial losses for the organization.

How does a credit collections coordinator typically collaborate with sales and customer service teams to resolve overdue accounts?

A Credit Collections Coordinator frequently works with sales and customer service teams to address overdue accounts by sharing information about outstanding balances and payment history. They may participate in joint meetings to discuss customer concerns, negotiate payment arrangements, and ensure the customer experience remains positive while pursuing collections. Effective collaboration helps identify potential billing errors, understand customer challenges, and find solutions that support both revenue recovery and customer retention.

What are the key skills and qualifications needed to thrive as a credit collections coordinator, and why are they important?

To thrive as a Credit Collections Coordinator, you need a solid understanding of accounts receivable processes, credit risk analysis, and familiarity with financial regulations, often supported by a degree in finance or accounting. Experience with ERP systems like SAP or Oracle, and proficiency in collection management software, are typically required. Strong negotiation, problem-solving, and interpersonal skills help in effectively resolving payment issues and maintaining positive client relationships. These skills are essential for minimizing financial risk, improving cash flow, and supporting the company's overall financial health.

What is the difference between Credit Collections Coordinator vs Credit Analyst?

AspectCredit Collections CoordinatorCredit Analyst
Primary FocusManaging overdue accounts and collecting paymentsAssessing creditworthiness and analyzing financial data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer serviceFinance, risk management, credit departments
CertificationsTypically none required, but collections certifications helpfulCPA, CFA, or similar certifications advantageous

The Credit Collections Coordinator primarily focuses on recovering overdue payments and managing collections processes, often requiring strong communication and negotiation skills. In contrast, a Credit Analyst evaluates credit risk and analyzes financial data to determine creditworthiness. While both roles are essential in credit management, they differ in their core responsibilities and skill sets, with the Collections Coordinator emphasizing debt recovery and the Credit Analyst emphasizing risk assessment.

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Credit Collections Coordinator jobs near you
Infographic showing various Credit Collections Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, and 16% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,972 per year, or $20.7 per hour.

Credit & Collections Analyst

United Refrigeration Inc.

Fort Worth, TX • On-site

Full-time

Re-posted 17 days ago

Job description

Overview

Description

The Collections Analyst is responsible for B2B Collections, ensuring timely collection of outstanding debts on customer accounts, resolving customer billing problems, reducing accounts receivable delinquency, and analyzing and assessing the creditworthiness of customers’ accounts.


Responsibilities

Responsibilities

· Monitors the aging of customer transactions. Determines accounts with accumulating overdue and take the necessary steps to collect dues immediately.

· Maintains an accurate and up-to-date record of open accounts of clients. Identifies the reason for credit hold and justification for credit release.

· Ensures all necessary follow-ups and coordination with customer and other departments in the company has been done to resolve collection issues

· Researching account disputes and billing discrepancies

· Performing account and payment reconciliations

· Provide customer service by processing adjustments and refund request

· Work closely with branches and sales force in communicating account issues

· And other duties as called upon


Qualifications

Requirements

· Three or more years of credit collections experience

· Knowledge in Accounting

· Strong communication skills

· Effective time management

· Team player

· Strong knowledge in Microsoft Word and Excel

· Demonstrated skills to multi-task in high paced environment

· Ability to make sound and consistent decisions based on all facts

· Capable of identifying and completing critical tasks with a sense of urgency

· Firm decision maker, but not too hard core. Understanding we want to keep the customer if at all possible

Desirable Behaviors:

· Demonstrates good judgement on escalating issues

· Capable of multi-taking and prioritizing workload

· Problem-Solving

· Strong work ethic-integrity, responsible

· Enthusiasm for change and desire to learn