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Credit Collections Coordinator Jobs (NOW HIRING)

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Collections Coordinator

Novi, MI · On-site

The Collections Coordinator will facilitate collection of delinquent accounts along with assisting ... Process credit applications and responding to credit inquiries from external and internal clients.

Revelyst

Supervisor, Credit Department

Irvine, CA · On-site

Support the Credit & Collections Director in coordinating daily team activities and monitoring performance metrics. * Lead by example in managing a portfolio of complex customer accounts ...

Revelyst

Supervisor, Credit Department

Irvine, CA · On-site

Support the Credit & Collections Director in coordinating daily team activities and monitoring performance metrics. * Lead by example in managing a portfolio of complex customer accounts ...

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How much do credit collections coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for credit collections coordinator in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.80 per hour, depending on experience, location, and employer.

What does a credit collections coordinator do?

A Credit Collections Coordinator is responsible for managing and overseeing a company's accounts receivable, ensuring that customers pay their invoices on time. They communicate with clients to resolve outstanding debts, negotiate payment plans, and maintain accurate records of all collection activities. Additionally, they may work with sales and finance teams to assess credit risks and recommend actions for delinquent accounts. Their role is essential in maintaining healthy cash flow and minimizing financial losses for the organization.

How does a credit collections coordinator typically collaborate with sales and customer service teams to resolve overdue accounts?

A Credit Collections Coordinator frequently works with sales and customer service teams to address overdue accounts by sharing information about outstanding balances and payment history. They may participate in joint meetings to discuss customer concerns, negotiate payment arrangements, and ensure the customer experience remains positive while pursuing collections. Effective collaboration helps identify potential billing errors, understand customer challenges, and find solutions that support both revenue recovery and customer retention.

What are the key skills and qualifications needed to thrive as a credit collections coordinator, and why are they important?

To thrive as a Credit Collections Coordinator, you need a solid understanding of accounts receivable processes, credit risk analysis, and familiarity with financial regulations, often supported by a degree in finance or accounting. Experience with ERP systems like SAP or Oracle, and proficiency in collection management software, are typically required. Strong negotiation, problem-solving, and interpersonal skills help in effectively resolving payment issues and maintaining positive client relationships. These skills are essential for minimizing financial risk, improving cash flow, and supporting the company's overall financial health.

What is the difference between Credit Collections Coordinator vs Credit Analyst?

AspectCredit Collections CoordinatorCredit Analyst
Primary FocusManaging overdue accounts and collecting paymentsAssessing creditworthiness and analyzing financial data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer serviceFinance, risk management, credit departments
CertificationsTypically none required, but collections certifications helpfulCPA, CFA, or similar certifications advantageous

The Credit Collections Coordinator primarily focuses on recovering overdue payments and managing collections processes, often requiring strong communication and negotiation skills. In contrast, a Credit Analyst evaluates credit risk and analyzes financial data to determine creditworthiness. While both roles are essential in credit management, they differ in their core responsibilities and skill sets, with the Collections Coordinator emphasizing debt recovery and the Credit Analyst emphasizing risk assessment.

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Credit Collections Coordinator jobs near you
Infographic showing various Credit Collections Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, and 16% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,972 per year, or $20.7 per hour.

COORD, CREDIT/COLLECTIONS

Westchester Medical Center

Poughkeepsie, NY • On-site

Full-time

Posted 20 days ago

Job description

The Credit//Collection Coordinator monitors and maintains Managed Care Accounts Receivables to include timely payments and a denial tracking system to be reported to Manager on a monthly basis.  The Credit/Collection Coordinator will play a key role in the payment review team by reviewing claims and payment information to identify potential individual underpayments and underpayment trends.  Identified potential underpayments will be analyzed, enabling other team members to accurately and efficiently pursue lost revenue.

RESPONSIBILITIES

  • Demonstrates ability to perform all specified functions within Credit/Collection department and to train new employees and improve skill level of existing staff. Identifies potential underpayment trends through comparison of managed care contracts to actual reimbursement information. Assists with inpatient coverage. Assists with outpatient coverage. Identifies area of improvement for all staff and develops programs to train and improve qualifications of all staff.
  • Monitors follow up activity on open accounts receivable on all Outpatient Commercial/HMO, Comp and No Fault. Monitors and researches Managed Care payment discrepancies, denials and any outstanding issues.  Organizes monthly Managed Care meetings with Reps. Maintains open communication with third party payers regarding contract issues. Reports underpayments and underpayment trends to management and payment review team for pursuit and collection.
  • Monitors and maintains Financial Aid Charity Care applications for Inpatient/Outpatient services.  Includes application review and written notification within mandated legislation guidelines.  Provides analyses to Manager. Educates other departments and staff of guidelines. Advises/maintains changes mandated by NYS.
  • Correlates with Manager special projects, i.e. month end bad debt, Charity Care statistics, outpatient exception report. Submission of weekly/monthly electronic files. Qualifies accounts for Collection/Bad Debt status.
  • Maintains patient/commercial/HMO overpayments and processes refunds according to departmental policy. Makes use of high volume reports to review historical payment information and determine the accuracy of reimbursement.
  • Performs other related duties as assigned. Assists with special projects (i.e. Medipac). Assists with A/R rebills.
  • Serves as brand ambassador by upholding the WMCHealth Mission, Vision, and CARE values and promoting excellence in the patient experience, during every encounter.

QUALIFICATIONS/REQUIREMENTS

EXPERIENCE

  • 3-5 years’ experience in healthcare operations and data.

EDUCATION

  • College preferred, High School Diploma required or equivalent.

LICENSES/CERTIFICATIONS

  • N/A

OTHER

  • If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
  • Excellent organizational abilities.
  • Solid knowledge of all MS Office products.
  • Strong analytical, oral and written communication skills.
  • Ability to analyze and problem solve.
  • Excellent interpersonal and customer service skills.

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