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Collection Jobs in Philadelphia, PA (NOW HIRING)

Remex, Inc

Collection Representative

Willow Grove, PA · On-site

$37K - $70K/yr

As a Debt Collection Professional, your mission is to motivate consumers to resolve their debts responsibly. You'll engage with consumers, negotiate repayment terms, and document your efforts to ...

Remex, Inc

Collection Representative

Willow Grove, PA · On-site

$37K - $70K/yr

As a Debt Collection Professional, your mission is to motivate consumers to resolve their debts responsibly. You'll engage with consumers, negotiate repayment terms, and document your efforts to ...

Remex, Inc

Collection Representative

Willow Grove, PA · On-site

$37K - $70K/yr

As a Debt Collection Professional, your mission is to motivate consumers to resolve their debts responsibly. You'll engage with consumers, negotiate repayment terms, and document your efforts to ...

Integrated Resources INC

Collection Associate

Exton, PA · On-site

$17 - $23.25/hr

Exton, PA Duration: 2 - 3 months + (possible extension) This role will report to Collection Lead. Experience in Financial Accounting Capable of working independently and applying analytical skills in ...

RESILIV

Field Data Collection Driver

Hamilton, NJ · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

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All JobsCollection JobsCollection Jobs in Philadelphia, PA

Collection information

See Philadelphia, PA salary details

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How much do collection jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collection in Philadelphia, PA is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Philadelphia, PA? The most popular types of Collection jobs in Philadelphia, PA are:
What are popular job titles related to Collection jobs in Philadelphia, PA? For Collection jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Philadelphia, PA look for? The top searched job categories for Collection jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Collection jobs? Cities near Philadelphia, PA with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 72% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,051 per year, or $20.2 per hour.

Waste Services Collection Helper

Interstate Waste Services

Hammonton, NJ

$16.58/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago

Interstate Waste Services rating

5.5

Company rating: 5.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

77th of 90 rated recycling and waste

Job description

Overview

Interstate Waste Services is hiring Garbage Truck-Collection Helpers

$16.58/hr   

Important:  In Order to be considered for employment, you will need to include resumes/list of work history with employment dates. 

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Highlights:

  • Monday thru Friday with occasional Saturday hours
  • Early start time
  • $16.58/Hour 
  • Year Round-Steady work
  • Medical, Dental, Vision, Life Insurance and more......
  • Paid Time Off!

About You:

  • You take pride in the work you do & the company you work for!
  • Your work history shows steady employment!
  • You like very Physical work that helps you stay healthy!
  • You have a history of showing up and being on-time for work every day!

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, and recently expanded our operations of transfer stations into Pennsylvania and Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

The Collection Helper's main responsibility is to collect (primarily by hand) and load refuse from customer locations into a heavy-duty sanitation vehicle. Unless designated by the company as a CDL Helper, Helpers are not permitted to operate a company vehicle at any time. The position reports to the Operations Manager onsite but is also subject to supervision by Route Supervisors and Dispatchers.  

Other responsibilities include but are not limited to:

  • Transfer refuse in a timely and safe manner from customer stops to
  • Assist the driver while maneuvering into positions for collection and disposal
  • Maintain and partake in daily clean-up of vehicle
  • Learn garbage routes to better assist driver
  • Attend all required training, operational meetings, and mandatory monthly Safety Meetings

Work Environment

  • Helpers spend majority of daily routine both in the cab of the truck, on the back of the truck, or moving around the truck for trash collection
  • Helpers must be able to physically mount and dismount the truck throughout the duration of the work day
  • Helpers must be able to constantly lift, push, and pull waste bags and receptacles that weigh approximately 50-75+ lbs. as part of their daily routine. The bags usually have no wheels or handles for easier maneuverability, so the employee must have the physical strength to carry out the job duties.
Requirements and Qualifications:

Requirements

  • Applicants must meet physical standards as specified above
  • Applicants must be at least 18 years of age and legally eligible to work in the United States
  • Experience from the sanitation industry is strongly preferred
  • Position requires a team-player attitude as job is spent in close quarters with other staff members that all rely on one another
Additional Information

IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Salary Range MinimumUSD $16.58/Hr.Salary Range MaximumUSD $16.58/Hr.Employment Type: OTHER

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