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Collection Jobs in Philadelphia, PA (NOW HIRING)

prwt

Part Time Toll Collection

Philadelphia, PA · On-site

SUMMARY To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position is responsible for accurately collecting tolls at bridge on weekends ...

prwt

Part Time Toll Collection

Philadelphia, PA

SUMMARY To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position is responsible for accurately collecting tolls at bridge on weekends ...

LHH US

Credit and Collections

Warminster, PA

$25 - $32/hr

Manage and review open accounts to drive collection efforts * Handle inbound calls and emails while initiating outbound communication to collect outstanding balances * Maintain and enhance customer ...

LHH US

Credit and Collections

Warminster, PA

$25 - $32/hr

Manage and review open accounts to drive collection efforts * Handle inbound calls and emails while initiating outbound communication to collect outstanding balances * Maintain and enhance customer ...

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All JobsCollection JobsCollection Jobs in Philadelphia, PA

Collection information

See Philadelphia, PA salary details

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How much do collection jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collection in Philadelphia, PA is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Philadelphia, PA?

The most popular types of Collection jobs in Philadelphia, PA are:

What are popular job titles related to Collection jobs in Philadelphia, PA?

For Collection jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Philadelphia, PA look for?

The top searched job categories for Collection jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Collection jobs?

Cities near Philadelphia, PA with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,051 per year, or $20.2 per hour.

Archivist and Collections Coordinator

Founding Forward

Phoenixville, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Title: Archivist & Collections Coordinator
Location: Philadelphia, PA (Founding Forward, 140 South Broad Street, Philadelphia, PA 19102)
Reports to: Director of Historic Engagement
Status: Full-time
About Founding Forward: Founding Forward is a national 501(c)(3) nonprofit dedicated to informing and engaging citizens through transformational educational experiences grounded in American history. These experiences empower students, educators, and communities to understand, appreciate, and practice the principles, rights, and responsibilities of American citizenship. Founding Forward operates from two main locations: the Sir John Templeton Heritage Center, a research, exhibit, and programming space at The Union League of Philadelphia, and a 75-acre educational campus in Valley Forge, PA.
Position Summary: The Archivist & Collections Coordinator ensures the professional stewardship of Founding Forward's historic collections. This role serves as the technical expert responsible for preserving, documenting, organizing, and access to the organization's historical resources. Working closely with the Director of Historic Engagement and the Engagement team, the Archivist & Collections Coordinator transforms historical materials into accessible resources that support education, research, exhibits, preservation, and historic engagement.
Primary Responsibilities:
Collections Management
• Develop and maintain collections management policies, including record retention.
• Maintain collection databases and finding aids.
• Coordinate inventories and storage.
Collections Care
• Accession, catalog, and document historic collections.
• Preserve institutional archives.
• Manage archival processing, from new acquisitions to existing collections.
Conservation & Preservation
• Monitor collection conditions.
• Coordinate conservation projects.
• Recommend preservation priorities and deaccessions.
Research Services
• Respond to internal and external research requests.
• Assist with exhibit development.
• Support publications and educational initiatives.
Collections Support
• Coordinate loans, permissions, and image requests.
• Prepare materials for exhibits, tours, and educational programming.
Qualifications
Bachelor's degree required in history or archives or related field. Master's degree preferred.
• Three years of experience working in archives or libraries
• Demonstrated knowledge of archival theory and practices
• Excellent organizational skills and keen attention to detail
• Strong communication and interpersonal skills
• Ability to work independently
• Ability to lift boxes weighing up to 40lbs.
• Knowledge of PastPerfect Museum Cataloging Software preferred
• Must hold or be able to complete clearances for working with youth and have an active driver's license.
Click here to apply. Application deadline September 8, after which, all applicants will be reviewed and notified.
Success Measures
  • Collections are organized, preserved, and accessible.
  • Archival records are accurate and current.
  • Research requests are handled professionally and efficiently.
  • Historic collections support exhibits, programs, and storytelling.
  • Cross-department collaboration strengthens engagement with the related history.

What We Offer
  • Competitive salary with discretionary bonus potential
  • Energetic, multi-faceted, team-oriented work atmosphere
  • Exposure to a national market
  • Health benefits including vision, dental, life, and disability; FSA and HAS (for full-time employees)
  • 401(k) plan with company match (after a year of employment) (for full-time & part- time employees)
  • Paid Time Off (PTO) (for full-time employees)
  • Paid Holidays, Bereavement, and Jury Duty
  • Employee Assistance Program
  • Tuition Reimbursement (for full-time employees)
  • Opportunities for promotion from within

Founding Forward is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply