1

Collection Jobs in Pittsburgh, PA (NOW HIRING)

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...

Be Seen First

Collections Supervisor

Monroeville, PA · On-site

$38K - $40K/yr

Manage collection activities and taxpayer service for assigned delinquent tax accounts. * Respond to taxpayer inquiries by phone, email, and written correspondence. * Research account history and ...

Mortgage Collection Representative 1 Business Unit: Mortgage Administration Reports to: Supervisor of Default Servicing Position Overview: This position is primarily responsible for remediation of ...

Collections Coordinator

Pittsburgh, PA · Hybrid

$29.21 - $38.37/hr

Review internal accounts receivable and collection policies to increase efficiency and reduce aging balances. * Perform account reconciliations and resolve billing, payment, and application ...

Duties and Responsibilities The Network Collections Analyst assists in the collection aspects of the Ariba Supplier Membership Program, including: Maintaining strong customer focus at all times ...

next page

Showing results 1-20

Collection information

See Pittsburgh, PA salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for collection in Pittsburgh, PA is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are the most commonly searched types of Collection jobs in Pittsburgh, PA? The most popular types of Collection jobs in Pittsburgh, PA are:
What are popular job titles related to Collection jobs in Pittsburgh, PA? For Collection jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Pittsburgh, PA look for? The top searched job categories for Collection jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Collection jobs? Cities near Pittsburgh, PA with the most Collection job openings:
Infographic showing various Collection job openings in Pittsburgh, PA as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 99% In-person, and 1% Remote job distribution, with an average salary of $40,456 per year, or $19.4 per hour.

Data Collection Specialist II

JLL

Pittsburgh, PA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


JLL rating

8.3

Company rating: 8.3 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

43rd of 201 rated real estate companies


Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Schedule: flexible based on assignment

Travel: ~ 90%, sometimes up to 100% based on assignment

Location: anywhere in US; able to get to major airport frequently

DATA COLLECTION SPECIALIST - Level II

  • Performs information gathering for data analytics, including asset tagging and data collection.
  • Experience with performing data collection on building systems (HVAC, refrigeration, point of sale).
  • Preferable but not essential to have additional experience with IoT devices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Conducts walk-through surveys to assess condition of Property development.
  • Must safely access roofs when part of work scope.
  • Takes photographs of representative systems and conditions.
  • Performs other duties as assigned.
  • Logging information into a client database.
  • Must adhere to client site visit protocols.
  • Travel is required potentially up to 100% of the time, for periods of time.
  • Must be able to problem solve and use critical thinking skills to help solution through basic to moderate-level complexity of projects.

SUPERVISORY RESPONSIBILITIES

  • No direct supervisory responsibilities.

QUALIFICATIONS, EDUCATION and EXPERIENCE

  • Ability to travel up to 90% of the time
  • High school diploma required.
  • Bachelor's degree (BA/BS) in engineering, construction management, sciences, IT, or related field a plus.
  • Candidate must have strong time management and problem-solving skills, with the ability to meet scheduled deadlines.
  • Must be proficient with using an iPad/iPhone and iOS systems.

CERTIFICATES and/or LICENSES

  • Driver's License
  • OSHA 10-Hour Safety Course

COMMUNICATION SKILLS

  • Ability to comprehend, analyze and interpret issues related to property conditions and communicate with team members and potential clients on a collaborative basis.
  • Excellent written and verbal communication, interpersonal, consultative, and exceptional customer service skills.
  • Ability to maintain confidentiality while eliciting relevant information from contacts.
  • Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients, co-workers, supervisor and/or management.

REASONING ABILITY

  • Ability to solve problems and deal with a variety of options in complex situations. Requires analytical and quantitative skills with proven experience in developing strategic solutions.

OTHER SKILLS and ABILITIES

  • Competency with an ability to adapt to various programs, apps and web platforms for data gathering word processing, spreadsheet functions, communications, project tracking, etc.
  • Excellent time management and organizational skills.
  • Must be self-motivated and team oriented.
  • The position requires simultaneously managing deliverables for multiple ongoing assignments.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

45,000.00 - 80,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote -Boston, MA, Chicago, IL, Cleveland, OH, Dallas, TX, Indianapolis, IN, JERSEY CITY, NJ, Las Vegas, NV, Miami, FL, Minneapolis, MN, New Orleans, LA, New York, NY, Pittsburgh, PA, Richmond, VA, Tampa, FL, Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.


What JLL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom