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Collection Manager Jobs in Pittsburgh, PA (NOW HIRING)

MBM Collections, LLC

Be Seen First

Collections Supervisor

Monroeville, PA · On-site

$38K - $40K/yr

Manage collection activities and taxpayer service for assigned delinquent tax accounts. * Respond to taxpayer inquiries by phone, email, and written correspondence. * Research account history and ...

JLL

Data Collection Specialist II

Pittsburgh, PA · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

Ogletree Deakins

Collections Coordinator

Pittsburgh, PA · Hybrid

$29.21 - $38.37/hr

The Collections Coordinator is trusted to manage complex and high-value accounts, exercise sound judgment in sensitive collection matters, and work independently in a fast-paced environment. The ...

Fnbcorp

Mortgage Collection Representative

Pittsburgh, PA

$16.50 - $21.25/hr

Mortgage Collection Representative 1 Business Unit: Mortgage Administration Reports to: Supervisor ... Achieves productivity goals as set by management. Calls/Contact/Promises along with response time ...

Collabera

Network Collections Analyst

Pittsburgh, PA

... managed services and direct placement services to Global 2000 Corporations. Collabera is ranked ... Assists in the collections to drive the collection of outstanding AR. * Direct interaction with ...

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Collection Manager information

See Pittsburgh, PA salary details

$30.1K

$57K

$105.8K

How much do collection manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for collection manager in Pittsburgh, PA is $57,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $63,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Pittsburgh, PA? The most popular types of Collection jobs in Pittsburgh, PA are:
What are popular job titles related to Collection Manager jobs in Pittsburgh, PA? For Collection Manager jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Pittsburgh, PA look for? The top searched job categories for Collection Manager jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Collection Manager jobs? Cities near Pittsburgh, PA with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 8% As Needed, 76% Full Time, 8% Temporary, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $57,006 per year, or $27.4 per hour.

Credit/Collections Supervisor/Manager

Robert Half

Pittsburgh, PA • Remote

$80K - $90K/yr

Full-time

Posted yesterday

New

Job description

We are looking for an experienced Credit/Collections Supervisor/Manager to lead accounts receivable and collection operations for infusion therapy services. This role is fully remote. This role is responsible for guiding a team, strengthening collection performance, and helping remove reimbursement obstacles across a complex payer landscape. The ideal candidate brings strong leadership, deep knowledge of commercial and government payers, and the ability to turn reporting insights into practical improvements.


Responsibilities:

• Lead, coach, and develop collections team members to support strong productivity, accuracy, and adherence to established standards.

• Evaluate team results through key receivables and recovery metrics, using performance data to drive accountability and continuous improvement.

• Conduct employee reviews, provide regular feedback, and create corrective action plans when performance gaps are identified.

• Organize staffing coverage and daily work allocation to maintain efficient workflows and timely account follow-up.

• Direct collection efforts related to infusion therapy, biologics, and specialty medication accounts, ensuring consistent attention to outstanding balances.

• Manage follow-up on unpaid or delayed claims across commercial insurance, Medicare, Medicaid, and managed care plans.

• Investigate complex, high-value, denied, or underpaid accounts and partner with internal teams to resolve escalated reimbursement issues.

• Interpret payer agreements, fee structures, and reimbursement rules while identifying process changes that improve recovery outcomes and audit readiness.

• Prepare and review accounts receivable and collections reporting, monitor denial and payment trends, and present recommendations to leadership.

• Collaborate with billing, intake, verification, clinical, and contracting partners to address payer challenges, support audits, and reduce barriers to payment.

• Demonstrated experience supervising credit, collections, or accounts receivable teams in a healthcare or related reimbursement environment.
• Strong understanding of commercial collections practices, credit and collections processes, and accounts receivable performance management.
• Knowledge of payer types, claim follow-up practices, denial resolution, and reimbursement methods, including government and managed care plans.
• Ability to analyze collection trends, aging reports, and operational metrics to improve financial results.
• Experience reviewing complex accounts and making sound decisions on escalations, recovery strategy, and credit-related matters.
• Skilled in coaching staff, conducting performance discussions, and building effective team workflows.
• Strong communication and cross-functional collaboration skills with the ability to work effectively across billing, clinical, and operational groups.
• High attention to detail with a focus on documentation accuracy, compliance expectations, and audit support.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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