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Collection Manager Jobs in Dover, PA (NOW HIRING)

PSECU

Collections Manager II

Harrisburg, PA · On-site

Collection Aspects and Loan Management: Monitors past-due loans to prevent charge-offs. Handles various consumer loan products, legal actions, and bankruptcy. Works within policy guidelines to ...

PSECU

Collections Manager II

Harrisburg, PA · Hybrid

Collection Aspects and Loan Management: Monitors past-due loans to prevent charge-offs. Handles various consumer loan products, legal actions, and bankruptcy. Works within policy guidelines to ...

Atria Group LLC

SAP Collections

Harrisburg, PA

Collections Management for PSCD (Public Sector Collection & Disbursement) Specifically REQUIRED EXPERIENCE: 3 Years 3. SKILS: SAP-TRM (Tax and Revenue Management) a specific component to PSCD ...

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Collection Manager information

See Dover, PA salary details

$30K

$56.8K

$105.4K

How much do collection manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for collection manager in Dover, PA is $56,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $63,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What cities near Dover, PA are hiring for Collection Manager jobs? Cities near Dover, PA with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Dover, PA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,803 per year, or $27.3 per hour.

Collections Manager II

PSECU

Harrisburg, PA • On-site

Full-time

Re-posted 7 days ago

PSECU rating

6.7

Company rating: 6.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...
The Collections manager are responsible for the daily supervision of the Collections Units. The employee ultimately works to reduce losses to the Credit Union with effective operational oversight, continual functional improvement, review and adherence to regulatory and legal compliance, and monitoring of reporting and trending. Employee assists in the development of functional enhancements for the unit. Work is performed with a high degree of independence, subject to the review of the Departmental Leadership for program effectiveness. Work requires professional relationships with other PSECU management, outside specialists, vendors, and other financial institutions.
Mixed Schedule: Monday - Friday 8:00am - 4:00pm, 9:00am-5:00pm, and 10:00am - 6:00pm with occasional 8:00am - 4:00pm on Saturday. Onsite 2 days a week with Thursday a set day in office.
In this position, you will
  • Daily Operations Supervision and Oversight: Manages daily operations in Collections, including work queues, phone assignments, and employee development. Manage schedules and assignments for effective delinquency and charge-off management.
  • Collection Aspects and Loan Management: Monitors past-due loans to prevent charge-offs. Handles various consumer loan products, legal actions, and bankruptcy. Works within policy guidelines to optimize recovery.
  • Member Resolutions: Reviews and resolves escalated calls and account research requests. Handles member issues in a timely and professional manner.
  • Supervision and Employee Development: Assist in training and development of employees and/or management staff members. Complete quality reviews and agent development. Assess employee performance and administer disciplinary action.
  • Legal Compliance and Risk Management: Ensure compliance with relevant laws and regulations and manage risks within assigned responsibilities.
  • Third-Party Performance: Evaluate third-party agencies and conducts annual risk assessments. Provides relevant support for their operations.
  • Other duties as assigned.

Qualifications:
Bachelors (Required)
Any equivalent combination of experience and education. | RequiredTwo years' experience in Collections in a supervisory capacity in an organization of comparable size and complexity. | Required

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