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Collection Manager Jobs in Exton, PA (NOW HIRING)

The AR Collections Manager will have daily oversight of the two AR Collections Supervisors and their teams of AR Collection Specialists to maintain department operational standards for Days Sales ...

Provide performance management feedback to Director. * Provide new collection staff onboarding training * Stay abreast of trends and best practices in the collections function. * Develop policies and ...

Provide performance management feedback to Director. * Provide new collection staff onboarding training * Stay abreast of trends and best practices in the collections function. * Develop policies and ...

Provide performance management feedback to Director. * Provide new collection staff onboarding training * Stay abreast of trends and best practices in the collections function. * Develop policies and ...

Collections Strategy Manager

Wilmington, DE · On-site +1

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Job purpose Under the direction of the Collection Manager, Must operate within the approved guidelines, policies and procedures of the FDCPA. Duties and responsibilities > Collector must make minimum ...

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Job purpose Under the direction of the Collection Manager, Must operate within the approved guidelines, policies and procedures of the FDCPA. Duties and responsibilities > Collector must make minimum ...

Monday-Friday (various shift times start early as 7:30am EST and end as late as 8:30pm EST ) As a data collection operator, your primary responsibility is to oversee and manage the data collection ...

Collection Associate

Exton, PA

$17 - $23.25/hr

Responsible for the collections for the US which include: customer focused on us delivery Manage ... Proactively identify risk and issues within applicable areas. Assist Collection Lead and Global ...

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Collection Manager information

See Exton, PA salary details

$29.9K

$56.7K

$105.2K

How much do collection manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for collection manager in Exton, PA is $56,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,200.00 per year, depending on experience, location, and employer.

What do collection managers do?

Collection managers oversee the process of collecting payments, assets, or data for organizations, ensuring accuracy and compliance. They often use specialized software, analyze financial or collection data, and coordinate with teams to meet collection goals and deadlines.

What jobs in the US pay 300,000 a year?

For a Collection Manager, annual salaries of $300,000 or more are uncommon and typically occur at senior levels in large organizations or financial institutions, often requiring extensive experience, advanced certifications, and leadership responsibilities. High-paying roles in finance, executive management, or specialized consulting may also reach or exceed this level. Salary ranges vary based on industry, location, and individual qualifications.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What is the work of collection manager?

A collection manager oversees the acquisition, organization, preservation, and display of collections such as art, artifacts, or library materials. They develop policies, manage staff, and ensure proper documentation using cataloging tools, often working in museums, galleries, or libraries. Strong organizational skills and knowledge of collection management standards are essential for this role.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or specialized roles such as collections director or senior collections manager, often earning six-figure salaries. These positions usually require extensive experience, strong negotiation skills, and knowledge of industry regulations, with some roles offering bonuses or incentives based on performance.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
What are popular job titles related to Collection Manager jobs in Exton, PA? For Collection Manager jobs in Exton, PA, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Exton, PA look for? The top searched job categories for Collection Manager jobs in Exton, PA are:
What cities near Exton, PA are hiring for Collection Manager jobs? Cities near Exton, PA with the most Collection Manager job openings:
Member Solutions Manager

Member Solutions Manager

American Heritage Credit Union

Philadelphia, PA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago


Job description

American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Member Solutions (Collections) Manager.

This position will assist the VP of Asset Recovery with overseeing the day-to-day functions of the Asset Recovery staff and ensuring they are maximizing the collection and/or recovery of the credit union's and its subsidiaries' assets from delinquent and charged off accounts. Ensure Asset Recovery team performs all processes in an accurate and timely manner in accordance with established laws, regulations, and credit union procedures.

RESPONSIBILITIES INCLUDE:

  • Assist the VP of Asset Recovery with overseeing and supervising the staff and functions of the Asset Recovery department, including monitoring the collection of all loans and products and handling non-routine matters that may arise.
  • Maintain a highly motivated, well trained staff and evaluate job performance in a timely manner to ensure quality of work and service to members and staff; Establish and maintain effective employee relations; Meet with staff regularly to review goals and develop and implement effective methods for performing their job duties; Hire, review, schedule, train, and monitor the work of indirect reports; Actively encourage staff to participate in and support credit union activities.
  • Oversee losses and recovery for pre- and post- charge off loans and work with staff and collection agencies for the recovery of charged off loans.
  • Oversee all delinquent mortgages, foreclosures and loss mitigations, determine subsequent action steps, and make recommendations to VP when necessary.
  • Manage the repossession of homes. Arrange the sale of repossessed collateral. Determine additional investment to be made in collateral.
  • Oversee all delinquent vehicles, repossessions, liquidation, loss mitigations, force place insurance and all additional functions associated with vehicle delinquency. Determine subsequent action steps and make recommendations to VP when necessary.
  • Ensure departmental compliance with credit union policies and procedures relating to all Asset Recovery activities to meet federal and state regulations.
  • Train/coach new and existing department management and staff on the following: How to recognize and submit delinquent loans that may benefit from troubled debt restructuring (TDR) loan modification; The collections of all consumer products; How to analyze financial situations of delinquent borrowers; Execution of collateral repossessions when arrangements to bring loan current are unsuccessful.
  • Train/coach new and existing department management on the following: High level administrative function with all collections systems currently in place; Processes and procedures for all department and consumer products; How to assign accounts to Member Solutions Representatives to perform follow-up duties; Approval of effective repayment and settlement terms/plans; Bankruptcy administration and documentation; Repossession of homes and vehicles; How to arrange sale of repossessed collateral; How to determine additional investments to be made in collateral; How to review and submit completed loan modifications to management for review and approval.
  • Approve effective repayment and settlement terms/plans.
  • Review loan accounts that are potentially delinquent and submit recommendations to management to charge them to the reserve with Board approval.
  • Review accounts assigned to Member Solutions Representatives where action beyond routine collection procedures must be approved.
  • Oversee and submit recommendations and prepare reports to management for review of loans that are to be written off as non-collectible.

QUALIFICATIONS:

  • One to three years of similar or related experience.
  • Work requires knowledge of Credit Union collection policies and procedures, loss mitigation process, and applicable collection laws and regulations.
  • Requires FICEP (Financial Counseling Certification Program) certification. Must be Certified Credit Union Financial Counselor (CCUFC) and re-certified every three years thereafter.
  • Proven ability to lead a high performing team to meet deadlines and competing priorities.
  • Proven experience in utilizing an inbound/outbound dialer system.
  • Intermediate knowledge of Microsoft Office suite (Outlook, Word, Excel).
  • Considerable judgment is required. Must be able to analyze complicated factual situations, apply functional principles, and develop solutions.
  • Proven ability to handle multiple tasks in a timely manner and stay focused on results in a fast-paced environment.
  • Proven ability to work individually or in teams to complete projects and achieve results with limited/minimal supervision.
  • Intermediate mathematical skills required (concepts and calculations involving decimals, percentages, fractions, etc.).

Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

EOE                  M/F/D/V