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Collection Jobs in Indiana (NOW HIRING)

Marion Health

Collection Specialist

Marion, IN · On-site

$16.50 - $22.25/hr

Responsible for accurate collection and posting of all payment, adjustment, discount, and denial information in a timely manner as well as negotiating payment plans over the telephone. Communicates ...

Marion Health

Collection Specialist

Marion, IN · On-site

$16.50 - $22.25/hr

Responsible for accurate collection and posting of all payment, adjustment, discount, and denial information in a timely manner as well as negotiating payment plans over the telephone. Communicates ...

Aon Corporation

Collection Specialist I

Fort Wayne, IN · Hybrid

$40K - $45K/yr

Aon is looking to hire a Collection Specialist I. This is a hybrid position out of our Fort Wayne, IN location, with the 6 months in office for training. Aon is in the business of better decisions At ...

Aon Corporation

Collection Specialist I

Fort Wayne, IN · On-site

$40K - $45K/yr

Aon is looking to hire a Collection Specialist I. This is a hybrid position out of our Fort Wayne, IN location, with the 6 months in office for training. Aon is in the business of better decisions At ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · Hybrid

$45K - $60K/yr

Aon is hiring for a Collection Specialist. This is a hybrid position, located in Fort Wayne, IN- initial training period is roughly 6 months, and will be in office. Aon is in the business of better ...

Aon

Collection Specialist II

Fort Wayne, IN · Hybrid

$45K - $60K/yr

Aon is hiring for a Collection Specialist. This is a hybrid position, located in Fort Wayne, IN- initial training period is roughly 6 months, and will be in office. Aon is in the business of better ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · On-site

$45K - $60K/yr

Aon is hiring for a Collection Specialist. This is a hybrid position, located in Fort Wayne, IN- initial training period is roughly 6 months, and will be in office. Aon is in the business of better ...

TSMG

Mapping Data Collection Driver

Evansville, IN · On-site

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview We are seeking reliable and safety-focused professional drivers to support a ...

TSMG

Mapping Data Collection Driver

Lafayette, IN · On-site

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview We are seeking reliable and safety-focused professional drivers to support a ...

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All JobsCollection JobsCollection Jobs in Indiana

Collection information

See Indiana salary details

$9

$19

$28

How much do collection jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for collection in Indiana is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.97 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Indiana? The most popular types of Collection jobs in Indiana are:
What are popular job titles related to Collection jobs in Indiana? For Collection jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Indiana look for? The top searched job categories for Collection jobs in Indiana are:
What cities in Indiana are hiring for Collection jobs? Cities in Indiana with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,654 per year, or $19.1 per hour.

Data Collection Staff

Padmore Global Connections LLC

Indianapolis, IN • On-site

$23.17/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Data Collection Staff

Indianapolis, Indiana, United States

About the Job Data Collection Staff

Title/Role: IN-IDOC-Data Collection Staff

Worksite Address: 302 W. Washington St.

Indiana Govt. Center South, Ste. 334

Indianapolis, IN 46204

Max Pay Rate: $23.17

Work Arrangement: Onsite

Agency Interview Type: In person only

Engagement Type: Contract

Note: Applications with resumes in PDF format will be automatically rejected. Only Word format resumes will be considered.

Short Description:

Data Collection Staff: The data collection staff will assist the Department in its statutory responsibilities related to sex and violent offender registration.

Complete Description:

Duties: Incumbent enhances criminal history records by researching and collecting court documents, and by entering this data into a tracking system. This position requires the incumbent to collect court documentation from within Indiana, other states, military and federal jurisdictions, etc., to assist in registration efforts for the State of Indiana. Incumbent reports to the Sex and Violent Offender Registration and Victim Services Division of the Indiana Department of Correction. This position is Monday through Friday, in office.

Essential Functions:

  • Research and collect court documents and sentencing information
  • Analyze and interpret documents collected
  • Communicate with local, state, and federal law enforcement agencies
  • Enter data into a designated tracking system
  • Perform related duties as assigned by division staff

Job Requirements:

  • Broad experience with data collection and data entry
  • Broad knowledge of the Indiana Code
  • Thorough knowledge of the Indiana Department of Correction, as well as all levels of the Criminal Justice System
  • Experience and comfort with court documents and legal jargon
  • Broad knowledge of national criminal justice resources
  • Excellent written, verbal, and interpersonal communication skills
  • Strong organizational and time management skills
  • Ability to read and process data including information on crimes that is detailed, thorough, and contains sensitive material
  • Ability to establish cooperative working relationships with department staff and external agency staff

Difficulty of Work:

Incumbent must be able to handle multiple, complex tasks and make good decisions based on his or her knowledge and understanding of each specific question and assignment. Incumbent must use multiple methods in accomplishing an end result or outcome of a particular task and must be timely and accurate in completion of all tasks. Incumbent work must be accurate - consequences of inaccurate data include a negative public perception of the Department and potential public safety risks to the communities. Incumbent works independently with work being reviewed on a periodic basis for accuracy, compliance with policy, and overall project goals.

Personal Work Relationships:

Incumbent must maintain working relationships with all Department personnel and external stakeholders to discuss projects related to their needs.

Minimum Qualifications:

Legal research experience and skills Bachelors Degree required Masters Degree preferred Equivalent work experience may also be considered

Apply