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Collection Jobs in Indiana (NOW HIRING)

Equiliem

Data Collection Admin Staff

Indianapolis, IN · On-site

Data Collection Admin Staff Indianapolis, IN Essential Functions: - Research and collect court documents - Analyze and interpret the documents collected - Communicate with local and state law ...

Skill Demand

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Data Collection Admin Staff

Indianapolis, IN · On-site

$22 - $23.17/hr

The data collection staff will assist the Department in its statutory responsibilities related to sex and violent offender registration. Incumbent reports to the Sex and Violent Offender Registration ...

New

JLL

Data Collection Specialist II

Indianapolis, IN · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...

smcnorthamerica

Collection Specialist

Noblesville, IN

$17.25 - $23.50/hr

PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and ...

smcnorthamerica

Collection Specialist

Noblesville, IN

$17.25 - $23.50/hr

PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and ...

SMC Corporation of America

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Collection Specialist

Noblesville, IN · On-site

$17.25 - $23.50/hr

PURPOSE The Collections Specialist is to facilitate the collection of monies owed to SMC Corporation of America. They maintain accounts receivable past due ratios and prevent the development of bad ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · On-site

$45K - $60K/yr

Aon is hiring for a Collection Specialist. This is a hybrid position, located in Fort Wayne, IN- initial training period is roughly 6 months, and will be in office. Aon is in the business of better ...

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All JobsCollection JobsCollection Jobs in Indiana

Collection information

See Indiana salary details

$9

$19

$28

How much do collection jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collection in Indiana is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Indiana? The most popular types of Collection jobs in Indiana are:
What are popular job titles related to Collection jobs in Indiana? For Collection jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Indiana look for? The top searched job categories for Collection jobs in Indiana are:
What cities in Indiana are hiring for Collection jobs? Cities in Indiana with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,654 per year, or $19.1 per hour.

Data Collection Staff

Padmore Global Connections LLC

Indianapolis, IN • On-site

Other

Re-posted 3 days ago

Job description

Data Collection Staff

Indianapolis, Indiana, United States

About the Job

Title/Role: IN-IDOC-Data Collection Staff (757124)

Worksite Address: 302 W. Washington St. Indiana Govt. Center South, Ste. 334. Indianapolis, IN 46204

Agency Interview Type: In person only

Work Arrangement: Onsite

Engagement Type: Contract

Note: All applications with PDF format resumes will be automatically rejected. Only Word format resumes will be considered.

Short Description: Data Collection Staff: The data collection staff will assist the Department in its statutory responsibilities related to sex and violent offender registration.

Complete Description:

Duties: Incumbent enhances criminal history records by researching and collecting court documents, and by entering this data into a tracking system. This position requires the incumbent to collect court documentation from within Indiana, other states, military and federal jurisdictions, etc., to assist in registration efforts for the State of Indiana. Incumbent reports to the Sex and Violent Offender Registration and Victim Services Division of the Indiana Department of Correction. This position is Monday through Friday, in office.

Essential Functions:

  • Research and collect court documents and sentencing information
  • Analyze and interpret documents collected
  • Communicate with local, state, and federal law enforcement agencies
  • Enter data into a designated tracking system
  • Perform related duties as assigned by division staff

Job Requirements:

  • Broad experience with data collection and data entry
  • Broad knowledge of the Indiana Code
  • Thorough knowledge of the Indiana Department of Correction, as well as all levels of the Criminal Justice System
  • Experience and comfort with court documents and legal jargon
  • Broad knowledge of national criminal justice resources
  • Excellent written, verbal, and interpersonal communication skills
  • Strong organizational and time management skills
  • Ability to read and process data including information on crimes that is detailed, thorough, and contains sensitive material
  • Ability to establish cooperative working relationships with department staff and external agency staff

Difficulty of Work:

  • Incumbent must be able to handle multiple, complex tasks and make good decisions based on his or her knowledge and understanding of each specific question and assignment
  • Incumbent must use multiple methods in accomplishing an end result or outcome of a particular task and must be timely and accurate in completion of all tasks
  • Incumbent work must be accurate - consequences of inaccurate data include a negative public perception of the Department and potential public safety risks to the communities
  • Incumbent works independently with work being reviewed on a periodic basis for accuracy, compliance with policy, and overall project goals

Personal Work Relationships:

  • Incumbent must maintain working relationships with all Department personnel and external stakeholders to discuss projects related to their needs

Minimum Qualifications:

  • Legal research experience and skills
  • Bachelors Degree required
  • Masters Degree preferred
  • Equivalent work experience may also be considered

Apply