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Collection Jobs in New Castle, IN (NOW HIRING)

Walmart

Department Supervisor

Knightstown, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

Walmart

Store Supervisor

Daleville, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

Walmart

Store Supervisor

Lapel, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

Walmart

Store Supervisor

Pendleton, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

Walmart

Department Supervisor

Chesterfield, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

Walmart

Department Supervisor

Ingalls, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

Walmart

Store Supervisor

Anderson, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

Walmart

Department Supervisor

Middletown, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

Walmart

Store Supervisor

Fortville, IN · On-site

$64K - $96K/yr

... collection processes and standards data analysis techniques data reporting tools To be able to carry out the following responsibilities Employs basic data collection and analysis methods and ...

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All JobsCollection JobsCollection Jobs in New Castle, IN

Collection information

See New Castle, IN salary details

$9

$18

$27

How much do collection jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collection in New Castle, IN is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What job categories do people searching Collection jobs in New Castle, IN look for? The top searched job categories for Collection jobs in New Castle, IN are:
What cities near New Castle, IN are hiring for Collection jobs? Cities near New Castle, IN with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in New Castle, IN as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,638 per year, or $18.1 per hour.

Regional Collections Manager

Superior Auto Inc

Connersville, IN • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Regional Account Manager / Collections Leader

Superior Auto, Inc. / SAC Finance Serving multiple locations

If leading teams and building results sounds like your kind of challenge, keep reading. Superior Auto, Inc. / SAC Finance is hiring a multi-unit collections leader to coach, develop, and drive performance across multiple dealerships.

We’ll set you up for success with a 3–6 month paid training program (occasional overnights), a company vehicle and gas, and best of all, you’ll be home every night once training is complete.

Compensation & Benefits

  • Base salary: $45,000–$50,000
  • Monthly incentive: Earn up to an additional $640/month based on regional results
  • Company vehicle and fuel provided—no overnight travel outside of training period
  • Flexible work schedule with no Sundays or late-night retail hours
  • Paid time off for vacation, holidays, birthday, sick, and personal days
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match

What You’ll Do

  • Lead, coach, and motivate dealership teams to hit and exceed collection goals.
  • Strengthen customer relationships while maintaining strong financial performance.
  • Partner with store leadership to ensure daily cash and credit transactions balance.
  • Provide oversight and guidance on payment plans and repossession decisions.
  • Train and mentor teams on policies, best practices, and compliance expectations.
  • Track metrics, analyze results, and adjust strategies to keep performance on target.
  • Travel regularly within your assigned territory—but sleep in your own bed each night.

What We’re Looking For

  • 3–5 years of leadership experience, ideally across multiple locations or teams.
  • Background in collections, finance, or automotive is a strong advantage.
  • Exceptional communicator who earns trust and drives accountability.
  • Organized, adaptable, and steady under pressure.
  • Comfortable using reports and systems to make data-driven decisions.
  • Valid driver’s license with a clean driving record.


Superior Auto is an Equal Opportunity Employer