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Collection Jobs in Indiana (NOW HIRING)

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

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Showing results 1-20

Collection information

See Indiana salary details

$9

$19

$28

How much do collection jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for collection in Indiana is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.97 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the most commonly searched types of Collection jobs in Indiana? The most popular types of Collection jobs in Indiana are:
What are popular job titles related to Collection jobs in Indiana? For Collection jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Collection jobs? Cities in Indiana with the most Collection job openings:
Infographic showing various Collection job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,654 per year, or $19.1 per hour.
Coordinator - Collections

Coordinator - Collections

MacAllister Machinery

Indianapolis, IN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


MacAllister Machinery rating

8.5

Company rating: 8.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

22nd of 140 rated vehicle equipment hire


Job description

Position Summary

This position is responsible for supporting the overall objectives of the Corporate Finance department by executing strategies to monitor and maintain customer accounts within agreed upon terms and resolve customer trade receivable issues.

Position Duties/Responsibilities

Primary Responsibilities:

  • Establishes and maintains relationships with customers and Company employees to timely communicate customer account and invoicing issues
  • Executes collection activities on assigned customer accounts in accordance with Company policies and in compliance with debt collection regulations
  • Conducts targeted collection campaigns as assigned by management
  • Monitors customer accounts and contacts customers to encourage payment on account
  • Communicates timely with appropriate levels of management to address potential customer issues and accounts that may require heightened attention
  • Provides excellent customer service
  • Participates in customer meetings
  • Compiles data, prepares reports and analysis, as requested
  • Participates in implementing process improvement initiatives
  • Other duties, as assigned

Position Requirements

Required:

  • High School Diploma or GED
  • At least 5 years of experience in a corporate environment, with at least 2 years in commercial credit, collections or general accounting

Preferred:

  • Associate Degree in business related field (Accounting, Finance, Business Administration, etc.)
  • At least 3 years of experience in commercial credit, collections or general accounting
  • Experience with data manipulation/analytics tools and Enterprise Resource Planning (ERP) systems

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)


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