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Collection Jobs (NOW HIRING)

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors.Document and maintain collection efforts with notes and reminders in the system.

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors. * Document and maintain collection efforts with notes and reminders in the system.

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors.Document and maintain collection efforts with notes and reminders in the system.

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors. * Document and maintain collection efforts with notes and reminders in the system.

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

Zwicker is presently seeking a Collection Manager to join our team in Hebron, KY. We are seeking a candidate with exemplary leadership, communication, organizational, and litigation skills to join ...

Zwicker & Associates, P.C.

Collection Manager

Tempe, AZ · On-site

$60K - $65K/yr

Zwicker is presently seeking a Collection Manager to join our team in Tempe, AZ. We are seeking a candidate with exemplary leadership, communication, organizational, and litigation skills to join our ...

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

Zwicker is presently seeking a Collection Manager to join our team in Hebron, KY. We are seeking a candidate with exemplary leadership, communication, organizational, and litigation skills to join ...

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

Zwicker is presently seeking a Collection Manager to join our team in Hebron, KY. We are seeking a candidate with exemplary leadership, communication, organizational, and litigation skills to join ...

Criteo

Collection Manager

New York, NY · On-site

As a Collection Manager at Criteo, you will lead a team of Team Leads and Cash Collectors responsible for managing the end-to-end accounts receivable and collections process across our North American ...

INDEPENDENT BANK

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

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Showing results 21-40

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How much do collection jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
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Collection jobs near you
Infographic showing various Collection job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Collection Manager

Mandarich Law Group, LLP

Buffalo, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in CA, IL, NY, NI, OH, GA and FL. We are seeking an Collection Manager with three to five years collections experience for our Williamsville, NY office.
What You'll Do:
  • Manage collection staff 15+
  • Assist collection staff with negotiations, escalations
  • Train and development; providing coaching and feedback
  • Focus on client and company directives
  • Assignment of accounts and audits of accounts

What You'll Need:
  • Work harmoniously with other departments or external customers to resolve issues.
  • Maintain records on account activities to be used in monitoring and analyzing credit files
  • Must be knowledgeable of FDCPA
  • At least 3 years managerial experience
  • Strong telephone communication and negotiation abilities
  • Great organization skills
  • Proficiency in Spanish or other language is not required by extremely helpful.

What You'll Enjoy
  • Competitive Base Salary
  • Medical, Dental, Vision Coverage; 401K plan with company match
  • Company paid Life Insurance
  • Short and Long term disability
  • PTO
  • Paid Holidays
  • Paid Parental Leave
  • Professional office environment
  • Monthly bonus potential
  • 401K plan
  • Vacation/PTO - Sick Time

Rewarding opportunity for experienced Collection Manager in Williamsville, NY office
Background screening and drug screen required.
"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer or guarantee of employment".
Salary Range $55K to $65K with Monthly Bonus Plan

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