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Collection Jobs in Ohio (NOW HIRING)

Collection Clerk

Berea, OH ยท On-site

$25 - $28/hr

A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new ...

Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...

Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...

Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...

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OTHER REQUIREMENTS: 1. Working knowledge of collection processes, policies, analysis, practices and systems 2. Results-oriented with strong negotiation skills 3. Strong communication abilities ...

Collection System Operator

Ravenna, OH ยท On-site

$24.97 - $28.65/hr

Incumbent is responsible for the operations and maintenance of the motorized heavy equipment, tanker trucks, flush trucks, camera tucks and performing routine maintenance on collection system ...

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Collection information

See Ohio salary details

$9

$19

$28

How much do collection jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collection in Ohio is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are the most commonly searched types of Collection jobs in Ohio? The most popular types of Collection jobs in Ohio are:
What cities in Ohio are hiring for Collection jobs? Cities in Ohio with the most Collection job openings:
Collection Clerk

Collection Clerk

Area Temps

Berea, OH โ€ข On-site

$25 - $28/hr

Full-time

Posted 7 days ago


Job description

Job Description
A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new customers, run credit checks, and maintain customer accounts. Work hours are Monday through Friday from 8 a.m. to 5 p.m.
Job Requirements
Qualified candidates must have strong experience in business-to-business collections, must be computer literate, have Excel knowledge, and accurate data entry skills, must have good written and oral communication skills, must have a pleasant and articulate phone voice, and musts be reliable. Only candidates that can pass a background check and drug screen will be considered.
Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Collection Clerk position, please submit your resume to parma@areatemps.com, call (440) 253-2983, or TEXT "your name & 179113" to (440) 887-4013.
Additional Information
For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.
Meet Your Recruiter
Parma Office
With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

Area Temps logo

About Area Temps

Sourced by ZipRecruiter

For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Independence, OH, US

Year founded

1987

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