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Collection Jobs in Ohio (NOW HIRING)

Area Temps

Collection Clerk

Berea, OH · On-site

$25 - $28/hr

A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new ...

Portage County, OH

Collection System Operator

Ravenna, OH · On-site

$24.97 - $28.65/hr

Description Description Incumbent is responsible for the operation, maintenance, and monitoring of the pump stations, associated equipment, gravity and pressure mains in the collection system.

AECOM

Collection Systems Technician

Cleveland, OH

Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...

AECOM

Collection Systems Technician

Cleveland, OH · On-site

Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...

JLL

Data Collection Specialist II

Cleveland, OH · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...

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Collection information

See Ohio salary details

$9

$19

$28

How much do collection jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for collection in Ohio is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Ohio?

The most popular types of Collection jobs in Ohio are:

What are popular job titles related to Collection jobs in Ohio?

For Collection jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Ohio look for?

The top searched job categories for Collection jobs in Ohio are:

What cities in Ohio are hiring for Collection jobs?

Cities in Ohio with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,618 per year, or $19 per hour.

Collection Manager

Pella Windows and Doors by Gunton Corporation

Bedford Heights, OH

Full-time

Posted 4 days ago

Job description

Description

JOB SUMMARY


The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and division manager to ensure a successful process.



GENERAL RESPONSIBILITIES

  • Call on, find solutions, and collect on past due accounts
  • Collection activities can include, but are not limited to: generating letters, making telephone calls, and supporting legal action
  • Use multiple software to maintain a consistent workflow and an effective collections process
  • Run an AR portfolio, staying up to date with changes
  • Ability to run reports related to the collections process
  • Additional duties as assigned by the manager

REPORTING RELATIONSHIP

  • Reports to Corporate Credit Manager

MINIMUM QUALIFICATIONS

  • Previous collections experience
  • Must be willing to work in office

PREFERRED QUALIFICATIONS

  • College degree
  • Previous credit experience
  • Previous managerial experience

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.


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