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Collection Manager Jobs in Ohio (NOW HIRING)

KURV

Collections Manager

Cleveland, OH · On-site

The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.

Rent-2-Own

Collections/Sales Manager

New Philadelphia, OH · On-site

$50K - $65K/yr

Has management experience * Has the drive to grow and succeed within the company * Has the ... Maintain control during the collection process when customer's payments become late * Meet daily ...

Superior Auto Inc

Regional Collections Manager

Newark, OH · On-site

$45K - $50K/yr

Regional Account Manager / Collections Leader Superior Auto, Inc. / SAC Finance Serving multiple ... Lead, coach, and motivate dealership teams to hit and exceed collection goals. * Strengthen ...

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Collection Manager information

See Ohio salary details

$29.5K

$55.8K

$103.6K

How much do collection manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for collection manager in Ohio is $55,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Ohio?

The most popular types of Collection jobs in Ohio are:

What are popular job titles related to Collection Manager jobs in Ohio?

For Collection Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Ohio look for?

The top searched job categories for Collection Manager jobs in Ohio are:

What cities in Ohio are hiring for Collection Manager jobs?

Cities in Ohio with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,827 per year, or $26.8 per hour.

Collections Manager

ELECTRONIC MERCHANT SYSTEMS LLC

Cleveland, OH • On-site

Other

Re-posted 10 days ago

Job description

Kurv is a dynamic and growing payments processing company dedicated to providing exceptional service to our customers and clients. We are currently seeking a skilled and experienced Collection Manager to oversee our collections team and ensure timely recovery of outstanding accounts receivable.
Position Summary:
The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships. This role requires excellent leadership, analytical, and communication skills.
Key Responsibilities:
  • Supervise, train, and mentor a team of collection specialists.
  • Develop and implement collection strategies to reduce DSO (Days Sales Outstanding) and improve cash flow.
  • Monitor aging reports and prioritize collection efforts accordingly.
  • Establish performance metrics and track KPIs for the collections team.
  • Handle escalated collection issues and negotiate payment plans or settlements as necessary.
  • Ensure compliance with federal and state regulations (e.g., FDCPA, NACHA).
  • Recommend accounts for third-party collections or legal action when necessary.
  • Maintain accurate records of all communications, payments, and status updates.

Qualifications:
  • 5+ years of experience in credit and collections, with at least 2 years in a supervisory role.
  • Strong understanding of collection laws, regulations, and best practices.
  • Experience with ERP systems and collection software (e.g., SAP, QuickBooks, Oracle).
  • Excellent interpersonal, negotiation, and problem-solving skills.
  • Proven track record of improving collection performance and reducing bad debt.

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