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Collection Manager Jobs in Ohio (NOW HIRING)

KURV

Collections Manager

Cleveland, OH · On-site

The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.

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Collection Manager information

See Ohio salary details

$29.5K

$55.8K

$103.6K

How much do collection manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for collection manager in Ohio is $55,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Ohio?

The most popular types of Collection jobs in Ohio are:

What are popular job titles related to Collection Manager jobs in Ohio?

For Collection Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Ohio look for?

The top searched job categories for Collection Manager jobs in Ohio are:

What cities in Ohio are hiring for Collection Manager jobs?

Cities in Ohio with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Ohio as of September 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $55,827 per year, or $26.8 per hour.

Collection Manager

Bedford Heights, OH • On-site

Pella Windows and Doors by Gunton Corporation
See more jobs at Pella Windows and Doors by Gunton Corporationexternal

Full-time

Posted 20 days ago

Job description

Description

JOB SUMMARY


The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and division manager to ensure a successful process.



GENERAL RESPONSIBILITIES

  • Call on, find solutions, and collect on past due accounts
  • Collection activities can include, but are not limited to: generating letters, making telephone calls, and supporting legal action
  • Use multiple software to maintain a consistent workflow and an effective collections process
  • Run an AR portfolio, staying up to date with changes
  • Ability to run reports related to the collections process
  • Additional duties as assigned by the manager

REPORTING RELATIONSHIP

  • Reports to Corporate Credit Manager

MINIMUM QUALIFICATIONS

  • Previous collections experience
  • Must be willing to work in office

PREFERRED QUALIFICATIONS

  • College degree
  • Previous credit experience
  • Previous managerial experience

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.


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