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Debt Collection Manager Jobs in Ohio (NOW HIRING)

KURV

Collections Manager

Cleveland, OH · On-site

The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.

Mbandw

Collection Representative I

Cleveland, OH · On-site

$15/hr

Description Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE ... Management • Ability to solve problems independently • Experienced with using CRM or other ...

SmartIPlace

Project Manager

Columbus, OH · On-site

$90 - $100/hr

... in debt collection at the Ohio Attorney General's office. Qualifications/Required Skills ... Applicant should have a minimum of 8 years as a Project Manager. * Strong ability to work ...

defi AUTO LLC

Back Line Collections Manager

Columbus, OH · On-site

$52K - $65K/yr

Detailed understanding of state and federal debt collection regulations and statutory requirements ... Ability to manage time effectively and multi-task. * Ability to set and monitor individual goals as ...

Winterset Law Group

Be Seen First

Collections Advisor

Columbus, OH · On-site

$16.50 - $21.25/hr

Basic computer skills and ability to work within case management systems * Strong organization and ... Company Description Winterset Law Group is a debt collection law firm and Special Counsel to the ...

Winterset Law Group

Be Seen First

Collections Advisor

Columbus, OH · On-site

$16.50 - $21.25/hr

Basic computer skills and ability to work within case management systems * Strong organization and ... Company Description Winterset Law Group is a debt collection law firm and Special Counsel to the ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Ohio

Debt Collection Manager information

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

How much do collection managers make in the US?

Collection managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in larger organizations earning higher wages. Salaries can vary based on location, experience, and the size of the organization, and the role often requires strong negotiation and communication skills.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Debt Recovery Manager, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $80,000 to $100,000 annually, especially in large organizations or specialized industries like healthcare or commercial finance.

What qualifications do I need to be a debt collector?

To become a debt collection manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in business, finance, or a related field. Relevant skills include strong communication, negotiation, and organizational abilities, along with knowledge of debt collection laws and regulations. Experience in collections or customer service is often required, and certifications such as the Certified Collection Professional (CCP) can enhance prospects.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the role of a debt collection manager?

A debt collection manager oversees the process of recovering overdue payments from customers or clients. They develop strategies, supervise collection staff, ensure compliance with laws, and use collection software to track accounts. Strong communication, negotiation skills, and knowledge of debt recovery regulations are essential for this role.
What are popular job titles related to Debt Collection Manager jobs in Ohio? For Debt Collection Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Ohio look for? The top searched job categories for Debt Collection Manager jobs in Ohio are:
What cities in Ohio are hiring for Debt Collection Manager jobs? Cities in Ohio with the most Debt Collection Manager job openings:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Collections Manager

Collections Manager

ELECTRONIC MERCHANT SYSTEMS LLC

Cleveland, OH • On-site

Other

Posted 12 days ago

Job description

Kurv is a dynamic and growing payments processing company dedicated to providing exceptional service to our customers and clients. We are currently seeking a skilled and experienced Collection Manager to oversee our collections team and ensure timely recovery of outstanding accounts receivable.
Position Summary:
The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships. This role requires excellent leadership, analytical, and communication skills.
Key Responsibilities:
  • Supervise, train, and mentor a team of collection specialists.
  • Develop and implement collection strategies to reduce DSO (Days Sales Outstanding) and improve cash flow.
  • Monitor aging reports and prioritize collection efforts accordingly.
  • Establish performance metrics and track KPIs for the collections team.
  • Handle escalated collection issues and negotiate payment plans or settlements as necessary.
  • Ensure compliance with federal and state regulations (e.g., FDCPA, NACHA).
  • Recommend accounts for third-party collections or legal action when necessary.
  • Maintain accurate records of all communications, payments, and status updates.

Qualifications:
  • 5+ years of experience in credit and collections, with at least 2 years in a supervisory role.
  • Strong understanding of collection laws, regulations, and best practices.
  • Experience with ERP systems and collection software (e.g., SAP, QuickBooks, Oracle).
  • Excellent interpersonal, negotiation, and problem-solving skills.
  • Proven track record of improving collection performance and reducing bad debt.

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