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Debt Collection Manager Jobs in Ohio (NOW HIRING)

The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.

Description Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE ... Management • Ability to solve problems independently • Experienced with using CRM or other ...

Project Manager

Columbus, OH · On-site

$90 - $100/hr

... in debt collection at the Ohio Attorney General's office. Qualifications/Required Skills ... Applicant should have a minimum of 8 years as a Project Manager. * Strong ability to work ...

Legal Assistant

Dublin, OH · On-site

$20 - $23/hr

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple ... Manage and organize legal documents, ensuring compliance with regulations and confidentiality ...

Legal Assistant

Dublin, OH · On-site

$20 - $23/hr

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple ... Manage and organize legal documents, ensuring compliance with regulations and confidentiality ...

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple ... Manage and organize legal documents, ensuring compliance with regulations and confidentiality ...

Patient Access Representative

Columbus, OH · On-site

$16 - $20.50/hr

... debt collection and credit reporting. Establishes payment arrangements for patients and evaluates ... Data Management & Analysis : Research & compiles information to support ad-hoc operational projects ...

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Debt Collection Manager information

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What job categories do people searching Debt Collection Manager jobs in Ohio look for?

The top searched job categories for Debt Collection Manager jobs in Ohio are:

What cities in Ohio are hiring for Debt Collection Manager jobs?

Cities in Ohio with the most Debt Collection Manager job openings:

Infographic showing various Debt Collection Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Auto Collections Account Manager - Collections Exp - Earn up to $57k/year! NO WEEKENDS!

Hamilton, OH

Auto Express of Hamilton
Retail • 11 - 50 employees

$50K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Seeking Automotive Collections Account Managers-First Party Collections Experience Preferred

  • Rates From $19/hr to $24/hr! (rate based on exp/skills)

  • BASE Hourly of $39,520 to $49,920/year!  (rate based on exp/skills)

  • Yearly Earnings Potential of $50,000 to $57,120/year! 

Auto Express of Hamilton is a family-owned business of over 21 years. As a result of continued growth and high customer demand, Auto Express of Hamilton in Hamilton, OH is now seeking motivated and energetic Collections Account Managers!

We Offer:

  • Rates from $19/hr to $24/hr! (rate based on exp/skills)

  • BASE Hourly of $39,520 to $49,920/year!  (based on exp/skills)

  • Yearly Earnings Potential of $50,000 to $57,120/year!)

  • 5 Day Work Week! NO WEEKENDS!

  • Attendance Sign-On Bonus! ($250 bonus at 30/60/90 days with perfect attendance!)

  • LOTS of Bonuses for Individual and Department Productivity!

  • Anniversary of Employment Bonus!

  • Paid Time Off / Holidays Off

  • 401k w/ Match

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Professional Development Assistance

  • Supportive Management that wants to see YOU Succeed!

What We Seek:

  • ANY amount of Collections Experience is Preferred

  • BHPH Collections Experience is a big PLUS

  • First-Party Collections Experience is Preferred, but will consider ANY Collections Experience

  • Proficient in Legal Collections and Repossession Procedures is a PLUS

  • Skip-Tracing Experience is a PLUS

  • Good People Skills, able to build relationships and rapport with customers

  • Strong Communication Skills, both verbal and written

  • Strong Customer Service Skills

  • Good Phone Skills/Etiquette. Ability to make large number of phone calls

  • Good Computer Skills

  • Well Organized with ability to work and thrive in a fast-paced environment

All those who are interested in a great long-term career should APPLY and CALL us at 855-223-8068 to arrange an in-person interview. Please make sure to include your updated contact information with your application.

ABSOLUTELY NO WALK-INS PLEASE! YOU MUST HAVE A SCHEDULED APPOINTMENT.

All Interviews will be held at:

Auto Express of Hamilton

2980 Dixie Hwy.

Hamilton, OH 45015

  • Must Be At Least 21 Years Of Age

  • Must Be Authorized to Work in the US

  • Must Possess A Valid US Driver's License AND Reliable Transportation

  • Must Be Willing to Submit to a Pre-Employment Drug Screen

  • Equal Opportunity Employer

Experience in the following industries is a plus/Keywords/Skills:  A/R Collections, Aaron’s, Account Issues, Account Management, Account Manager, Account Reconciliation, Account Review, Account Sales, Accounts Receivable, ACH, ACH Funds, ACI universal, Active Directory, Administrative Assistant, Administrative Experience, Appointment Setter, ARTIVA RM, Auto Billing, Auto Collections, Auto Dialer, Auto Finance, Auto Financial Services, Auto Financing, Auto Loan, Auto Loan Collections, Auto Loans, Auto-Dialer, Automotive Billing, Automotive Collections, Automotive Finance, Automotive Financial Services, Automotive Financing, Background Checks, BDC, BDC Consultant, BDC Representative, Bilingual, Billing, Billing Issues, Billing Specialist, Business Development Center, Business to Business Sales, Buy Her-Pay Here, Buy Here Pay Here, Buy Here/Pay Here, Call Center, Cash Collection, CCCO, CCCP, CCS, Cellular Phone Sales, Certified Collections Specialist, Charging, Citrix, Collateral, Collection Development, Collection Efforts, Collection Issues, Collection Letters, Collection Professional, Collections, Collections Account, Collections Account Manager, Collections Accounts, Collections Agent, Collections Enforcement, Collections Rep, Collections Representative, Collections Specialist, Commercial Sales, Commission Sales, Communication Skills, Computer Skills, Conflict Resolution, Consumer Collections, Consumer Lending, Contact Centers, Courts, Credit Analysis, Credit Card Calling, Credit Card Calls, Credit Card Collection, Credit Card Collections, Credit Collection, Credit Manager, Credit Repair, Credit Reports, CRM, CRM Software, Customer Accounts, Customer Issues, Customer Relationship Management, Customer Service Representative, Data entry, DataArc360, Dealer Solutions, Debt Collection, Debt Collection Agent, Debt Collection Representative, Debt Collection Specialist, Debt Collector, Debt Manager, Debt Recovery, Debt Repayment, Debtmaster Software, Default, Delinquencies, Delinquent, Delinquent Accounts, Dialer System, Documentation, Due Balances, Experian, F&I, F&I Manager, FACS Debt Manager, Fair Dept Collection Practices Act, FCRA, FDCPA, Finance Manager, Financial Analysis, Financial Sales, Financial Services, Franchise Dealer, Fraud prevention & detection, Garnishments, HCM, Healthcare Collection Management, Healthcare Collections, Hospitality Industry, Inbound Calling, Inbound Calls, Independent Dealer, Inside Sales, Insurance Sales, Internet Sales, Invoicing, Legal Action, Loan Debt, Loss Control, Medical Billing, Medical Debt Collection, Multi-line phone system, Negotiate Payments, Negotiating, Negotiation, Omnique, Outbound Calls, Outside Sales, Overdue Accounts, Overdue Payments, Party Collections, Past Due Accounts, Past Due Balances, Payment Arrangements, Payment Collection, Payment Options, Payment Processing, Payment Processor, People Skills, Phone Etiquette, Phone Skills, Portfolio Management, POS, Quantrax Intelec, Recovery, Recovery Management Database, Relationship Management, Rent to Own, Rent-a-Center, Repayment Schedules, Repo, Repossession, Repossessions, Risk Management, Sales Manager, Sales Skills, Salesforce, SAP, Scheduling, Shaw, Skip Trace, Skip Tracing, Skiptrace, Skiptracing, Spanish, State Laws, Student Loans, Sub Prime Financing, Sub Prime Lending, Sub Prime Loans, Subprime Financing, Subprime Lending, Subprime Loans, Supervising Experience, TCPA, Telemarketing, Telephone Sales, Time Management, UAD, UNIX System V, Used Cars, VPN, Wage Garnishment, Working Solutions, etc.