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Collection Representative Jobs in Ohio (NOW HIRING)

Linebarger Goggan Blair & Sampson, LLP

Be Seen First

Collections Representative

Dublin, OH · On-site

$50K - $70K/yr

Position: Collections Representative Working Hours: Monday - Friday: 8:15 a.m. - 5:00 p.m ... Employ custom collection strategies, including skip tracing, phone calls, and written ...

Marmon

Customer Service Representative I

Westlake, OH

$14.75 - $20.25/hr

Properly request all UCFS collection letters (including Attorney letters). * Effectively follow all the current KPI's to ensure calls are answered in a timely manner. * Work together as a team to ...

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$10

$18

$26

How much do collection representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for collection representative in Ohio is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

More about Collection Representative jobs
What are popular job titles related to Collection Representative jobs in Ohio? For Collection Representative jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Collection Representative jobs in Ohio look for? The top searched job categories for Collection Representative jobs in Ohio are:
What are popular job titles related to Collection Representative jobs in OH? For Collection Representative jobs in OH, the most frequently searched job titles are:
Collection Representative jobs near you
Infographic showing various Collection Representative job openings in Ohio as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,818 per year, or $18.2 per hour.

Data Collection Representative - 56096

RDSolutions

Athens, OH • On-site

$13 - $18/hr

Part-time

Retirement

Posted 19 days ago

Job description

Field Representative - Flexible Schedules For College Students - No Experience Needed
Flexible schedules, you can work within the assigned window anytime the store is open! Need to study for a final? You can move your schedule around to fit your needs!
Dress is casual!
Benefits:
  • A comprehensive initial training program to ensure you fully understand the expectations of the position.
  • Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
  • As a part-time team member, you are offered identity theft protection and 401k with match.
  • Optimized, flexible work schedules that enable a healthy work-life balance.
  • Paid drive time and mileage reimbursement.
  • Opportunities for employee learning and development.

Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
Requirements:
  • At least 18 years of age.
  • High school diploma, or equivalent.
  • Smartphone with ability to download company pricing app and collect work assignments.
  • Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
  • Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
  • Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
  • Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.

Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
Compensation Range:
$13.00 - $18.00
Company Description:
The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience. Informed retailers are succeeding, and RDSolutions is providing them with the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. RDSolutions's track record spans nearly 40 years in providing retail data and intelligent solutions for virtually every major North American retailer.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation

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