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Collection Representative Jobs in Ohio (NOW HIRING)

Mbandw

Collection Representative I

Cleveland, OH · On-site

$15/hr

About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies in the United States. We've created what we believe is a superior business model - combining ...

RetailData

Data Collection Representative

Newark, OH · On-site

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

RD SOLUTIONS INC

Data Collection Representative

Newark, OH · On-site

$13 - $18/hr

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

RetailData

Data Collection Representative

Aurora, OH · On-site

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...

JLL

Data Collection Specialist II

Cleveland, OH · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Takes photographs of representative systems and conditions. * Performs other duties as assigned.

Rumpke

Credit & Collections Manager

Cincinnati, OH · On-site

The Credit & Collections Manager is responsible for providing direction, supervision, and development to the team of collection representatives. This leadership position is responsible for ensuring ...

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All JobsCollection Representative JobsCollection Representative Jobs in Ohio

Collection Representative information

See Ohio salary details

$10

$18

$26

How much do collection representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for collection representative in Ohio is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What jobs pay 4000 a week without a degree?

A Collection Representative typically earns less than $4,000 per week, but some high-level sales or management roles in collections or finance can reach that level with experience. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but generally do not require a college degree. High earnings are usually associated with commission-based pay structures and performance targets.

What is the role of a collection representative?

A collection representative is responsible for contacting customers to recover overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills, negotiation techniques, and collection software to perform their duties efficiently.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is a collection representative?

A collection representative is a professional responsible for contacting customers to recover overdue payments and resolve account issues. They often use communication skills, negotiation, and may work with collection software to manage accounts and ensure compliance with regulations.
More about Collection Representative jobs
What are popular job titles related to Collection Representative jobs in Ohio? For Collection Representative jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Collection Representative jobs in Ohio look for? The top searched job categories for Collection Representative jobs in Ohio are:
What are popular job titles related to Collection Representative jobs in OH? For Collection Representative jobs in OH, the most frequently searched job titles are:
Collection Representative jobs near you
Infographic showing various Collection Representative job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,818 per year, or $18.2 per hour.
Agency Collection Representative

Agency Collection Representative

Great American Insurance Group

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

53rd of 281 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Great American's Property & Casualty Finance Division oversees all accounting and financial reporting for American Financial Group and Great American Insurance Group.
The Financial Division is looking for an Agency Collections Representative to join our Specialty Accounting team. This position is based out of the downtown Cincinnati office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.
Essential Job Functions and Responsibilities
  • Administers accounts payable, accounts receivable, and direct billing operations by ensuring accurate invoices, payment processing, and financial reconciliation.

  • Participates in resolving stakeholder inquiries and disputes related to billing discrepancies, aged receivables, and account reconciliation.

  • Prepares financial reports and registers, maintaining accuracy and completeness of accounting records.

  • Analyzes policy data and company guidelines to support resolution of outstanding balances and assist in determining appropriate collection action.

  • Coordinates with internal departments and third-party collection agencies to assist with recovering outstanding balances and processing uncollectible debt write-offs.

  • Assists in negotiating payment plans or settlements with clients to facilitate debt recovery.

  • Performs other duties as assigned.

Job Requirements
  • High School Diploma or equivalent experience.

  • Generally, a minimum of 3 years of experience in insurance collections, agency billing, or related financial support operations.

  • Demonstrates attention to detail, organizational skills, and problem-solving abilities.

  • Experience with Microsoft Excel preferred

Business Unit:
Property & Casualty Finance
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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