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Collection Representative Jobs in Ohio (NOW HIRING)

Marmon

Customer Service Representative I

Westlake, OH · On-site

$14.75 - $20.25/hr

Properly request all UCFS collection letters (including Attorney letters). * Effectively follow all the current KPI's to ensure calls are answered in a timely manner. * Work together as a team to ...

Marmon

Customer Service Representative I

Westlake, OH · On-site

$14.75 - $20.25/hr

Properly request all UCFS collection letters (including Attorney letters). * Effectively follow all the current KPI's to ensure calls are answered in a timely manner. * Work together as a team to ...

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All JobsCollection Representative JobsCollection Representative Jobs in Ohio

Collection Representative information

See Ohio salary details

$10

$18

$26

How much do collection representative jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for collection representative in Ohio is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What is the role of a collection representative?

A collection representative is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills, negotiation techniques, and collection software to recover debts efficiently and comply with relevant laws. The role requires attention to detail and the ability to handle sensitive financial information.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and credit management tools.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What job makes $10,000 a month without a degree?

A collection representative typically does not earn $10,000 a month without a degree; most roles in collections pay between $3,000 and $6,000 monthly. High earnings in collections usually require extensive experience, strong negotiation skills, and sometimes bonuses or commissions, but reaching $10,000 monthly is uncommon without advanced qualifications or management positions.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is a collection representative?

A collection representative is a professional responsible for contacting customers to collect overdue payments on accounts or loans. They often use communication skills, negotiation, and sometimes specialized software to manage accounts and ensure timely payments while maintaining customer relationships.
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What are popular job titles related to Collection Representative jobs in OH? For Collection Representative jobs in OH, the most frequently searched job titles are:
Collection Representative jobs near you

Automotive Service Advisor - The Wyler Collection, Dublin, Ohio

WYLER

Dublin, OH • On-site

Other

Posted 5 days ago

Job description

Build Your Career Where Excellence Is the Standard
Automotive Service Advisors
The Wyler Collection Dublin, Ohio
At The Wyler Collection, we don't just sell extraordinary automobiles-we deliver an ownership experience defined by trust, precision, and world-class service. Our Dublin, Ohio campus represents the pinnacle of ultra-luxury automotive retail, and we are expanding our team of Service Advisors who take pride in setting the standard for exceptional customer care.
Whether you're an experienced advisor or a motivated professional ready to elevate your career, this is an opportunity to work in a culture built on performance, recognition, and excellence.
Why Service Advisors Choose The Wyler Collection
• A Culture of Performance
We believe great advisors thrive with the right support. Our Service Advisors are empowered with training, tools, and leadership that allow them to perform at the highest level while delivering an exceptional client experience.
• Employee Recognition & Respect
Your professionalism matters here. We recognize achievement, reward dedication, and treat our advisors as trusted professionals-not just sales figures.
• Customer Experience Excellence
Our clients expect more than service-they expect confidence, transparency, and care. You'll be the face of that experience, building lasting relationships through clear communication and thoughtful guidance.
• Career Growth at an Elite Campus
Work in a state-of-the-art facility alongside top industry talent, representing some of the world's most prestigious automotive brands in an environment that values long-term career development.
INDSJMU
Who We're Looking For
• Service Advisors of all experience levels
• Professionals who value integrity, accountability, and teamwork
• Individuals who excel in communication and relationship-building
• People who want more than a job-who want a career with purpose and prestige
If you're driven to deliver excellence, to work among the best, and to be recognized for the experience you create, The Wyler Collection is where your next chapter begins.
Join a dealership where your voice matters, your growth is supported, and excellence is the expectation.

Apply