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Debt Collection Agency Jobs in Ohio (NOW HIRING)

NES1

Collector-Third Party

Solon, OH · On-site

$17/hr

Description National Enterprise Systems is an award-winning debt collection agency in Solon, OH. We are looking for collectors to work in our outbound call center. The ideal candidate is dependable ...

Mbandw

Collection Representative I

Middleburg Heights, OH · On-site

$15/hr

About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies ... Description Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE ...

Mbandw

Collection Representative I

Cleveland, OH · On-site

$15/hr

About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies ... Description Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE ...

Rumpke

Credit & Collections Manager

Cincinnati, OH · On-site

... including collection agency charges, legal fees, court filing and suit fees * Ensure the Collection team operates within the confines of the Federal Fair Debt Collection Practices Act (FDCPA)

Fleet Response

Subrogation Specialist

Hudson, OH · On-site

$22 - $26/hr

... Debt Collection Practices Act and other applicable requirements. * Refer files to collections when appropriate and coordinate with external collection agencies and attorneys. * Prepare and file ...

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How much do debt collection agency jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for debt collection agency in Ohio is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What is a debt collection agency?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the key skills and qualifications needed to thrive in a debt collection agency?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What are the most commonly searched types of Debt Collection Agency jobs in Ohio? The most popular types of Debt Collection Agency jobs in Ohio are:
What are popular job titles related to Debt Collection Agency jobs in Ohio? For Debt Collection Agency jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Debt Collection Agency jobs in Ohio look for? The top searched job categories for Debt Collection Agency jobs in Ohio are:
What cities in Ohio are hiring for Debt Collection Agency jobs? Cities in Ohio with the most Debt Collection Agency job openings:
Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Ohio as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $45,473 per year, or $21.9 per hour.

Collector-Third Party

NES1

Solon, OH • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Description
National Enterprise Systems is an award-winning debt collection agency in Solon, OH. We are looking for collectors to work in our outbound call center. The ideal candidate is dependable, money-motivated, detail-oriented, and has excellent customer service skills. The ability to listen, respond with creative solutions, and overcome objections are important aspects of this position.
  • Biweekly pay schedule
  • Set schedule - no weekends
  • Great benefits including health, dental, vision, life and 401K
  • Vacation and Personal Days
  • Growth opportunities
  • Casual dress
  • Extensive, paid training to teach you about the industry and provide you with all of the necessary tools to succeed

Responsibilities
  • Contact consumers by phone to resolve the outstanding balance owed
  • Find creative solutions to secure repayment
  • Discuss and negotiate applicable repayment programs while adhering to all state and federal laws including the Fair Debt Collection Practices Act
  • Maintain high level of customer service

Requirements
  • Excellent customer service, communication and active listening skills
  • Ability to negotiate, be assertive, and professional at all times
  • General computer knowledge and typing skills
  • Capability to adhere to schedule requirements
  • Reliable transportation

Apply