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Debt Collection Agency Jobs in Ohio (NOW HIRING)

Escalate calls and/or problem accounts to supervisor, repossession, legal or collection agencies as ... Understanding of debt collections in any stage of delinquency (up to 180 days, charge off and ...

Escalate calls and/or problem accounts to supervisor, repossession, legal or collection agencies as ... Understanding of debt collections in any stage of delinquency (up to 180 days, charge off and ...

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Debt Collection Agency information

See Ohio salary details

$6

$21

$34

How much do debt collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for debt collection agency in Ohio is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What is a debt collection agency?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the key skills and qualifications needed to thrive in a debt collection agency?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What are the most commonly searched types of Debt Collection Agency jobs in Ohio?

The most popular types of Debt Collection Agency jobs in Ohio are:

What are popular job titles related to Debt Collection Agency jobs in Ohio?

For Debt Collection Agency jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Debt Collection Agency jobs?

Cities in Ohio with the most Debt Collection Agency job openings:

Infographic showing various Debt Collection Agency job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $45,473 per year, or $21.9 per hour.

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 hours ago


Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms


Job description

Description

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.



Zwicker is presently seeking a Litigation Assistant to join our team and provide legal administrative onsite support for our office in Independence, OH. We are seeking a candidate eager to learn, with exemplary organizational, written, and verbal communication skills. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to innovate and excel collaboratively in performance. The successful candidate will be responsible for managing legal documents, analyzing and processing data, and providing administrative support.



The base hourly rate for this position is $19.00-$21.00, plus applicable bonus.



Responsibilities of Legal Assistants include

  • Analyze and process data, as assigned, to ensure that proper workflow is being adhered to pursuant to the expectations of both clients and Zwicker & Associates
  • Provide and assist in high-level legal administrative and office management support to the Office Manager and attorneys on-site
  • Utilize internal software to properly update and document the status of each account in the assigned inventory
  • Prepare documentation for attorney review
  • File (paper or e-file) pleadings with the various state-specific court filing systems
  • Answer incoming calls
  • Communicate effectively and appropriately with team members and outside parties
  • Comply with all applicable standard operating procedures set forth by the Firm
  • Perform other duties as assigned

Requirements

  • Strong organizational and time management skills
  • Proficient computer skills, including experience in Microsoft Office suite, specifically strong Excel skills
  • Excellent oral and written communication skills
  • Great attention to detail
  • Professionalism and a winning attitude
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule 
  • Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking 

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/


Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.


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