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Debt Collection Agency Jobs (NOW HIRING)

Altamira.ai

Debt Collection Business Advisor

Responsibilities • Help define the most valuable AI voice-agent use cases for debt collection and recoveries. • Identify priority customer segments: collection agencies, banks, lenders, fintechs ...

Altamira.ai

Debt Collection Business Advisor

Austin, TX · On-site +1

Responsibilities • Help define the most valuable AI voice-agent use cases for debt collection and recoveries. • Identify priority customer segments: collection agencies, banks, lenders, fintechs ...

United Accounts Inc.-Fargo

Collection Specialist

Fargo, ND

$18.25 - $24.50/hr

About United Accounts Inc.-Fargo United Accounts Inc.-Fargo is a leading debt collection agency in Fargo, ND, specializing in helping consumers resolve their financial issues. With a team of ...

NES1

Collector-Third Party

Solon, OH · On-site

$17/hr

Description National Enterprise Systems is an award-winning debt collection agency in Solon, OH. We are looking for collectors to work in our outbound call center. The ideal candidate is dependable ...

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How much do debt collection agency jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for debt collection agency in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a Debt Collection Agency job?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Debt Collection Agency position, and why are they important?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What are some typical daily responsibilities for staff at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.
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Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Part Time. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.
Debt Collection Specialist (IN OFFICE)

Debt Collection Specialist (IN OFFICE)

Credit Control LLC

Tampa, FL • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Credit Control is the place for you if you are looking for a real career opportunity with excellent earning potential!

We offer a COMPETITIVE HOURLY RATE + MONTHLY BONUS UP TO $3,000!!! + ADDITIONAL INCENTIVES!!!


Wouldn't it be great to build your career at a growing company recognized for six years from 2019 to 2025 as the winner of the best places to work in collections? At Credit Control, we know without a doubt that our driven, dedicated Team Members are the foundation of our success. Employees will be rewarded with excellent benefits, competitive compensation, and growth opportunities!


We are looking for professional debt collectors to join our team in our Tampa, Florida office.

Credit Control, LLC is a well-established, successful, and compliant collection agency. Our clients include the nation's most significant financial institutions, a testament to our stability and success in the industry.

As a debt collector with us, you will receive competitive hourly pay, a lucrative bonus structure of up to $3,000 monthly, and eligibility for monthly contests.


Job Requirements - Candidates should have the following qualifications:

  • Preferred but not required: At least two years of debt collections, sales, or telemarketing experience.
  • Preferred but not required: Knowledge of the FDCPA and other debt collection regulations.
  • Excellent written and verbal communication abilities.
  • Exceptional negotiation skills and customer service.
  • Typing and general computer skills
  • High School diploma or equivalent.
  • Must pass a background check.


Job Type:

Full-time Pay: $15.00 - $18.00 per hour


Compensation ranges from $31,200 to $77,360, including hourly pay and bonus opportunities.

Credit Control, LLC is a well-established, successful, and compliant collection agency. Our clients include the nation's most significant financial institutions!



Benefits:

  • Medical/Dental/Vision
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Disability insurance
  • Employee assistance program
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid holidays
  • Paid training
  • Professional Development Grant Program
  • Referral program
  • Retention bonus


Physical setting:

  • Call center
  • In office position


Schedule:

  • 8-hour shift
  • Day shift 9 am to 6 pm or Evening Shift 11 am -8 pm ($1.00 Differential for evening shift)
  • Monday to Friday
  • Overtime
  • Weekend availability: one Saturday per month required


Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Monthly bonus


Education:

  • High school or equivalent (Preferred)


Experience:

  • Debt Collection Agents: 2 years (Preferred)
  • Call center: 2 years (Preferred)


Work Location:

Our office is located at 9929 Racetrack Road

Tampa, Florida 33626

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