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Debt Collection Agency Jobs in Chicago, IL (NOW HIRING)

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Recommend accounts to external 3rd party collection agencies or attorneys. * Identify and escalate potential bad debt accounts to management. * Openly communicate with internal field associates and ...

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Recommend accounts to external 3rd party collection agencies or attorneys.Identify and escalate potential bad debt accounts to management.Openly communicate with internal field associates and ...

Recommend accounts to external 3rd party collection agencies or attorneys. * Identify and escalate potential bad debt accounts to management. * Openly communicate with internal field associates and ...

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Recommend accounts to external 3rd party collection agencies or attorneys.Identify and escalate potential bad debt accounts to management.Openly communicate with internal field associates and ...

Experience working with regulatory agencies and compliance requirements. * Demonstrated success improving collection rates, reducing bad debt, and managing revenue recovery programs. * Strong ...

... collection guidelines while supporting sales growth opportunities and minimizing bad debt write-off ... agencies. * Manage vendor relationships with external credit / collection providers. * Assist ...

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Collections Specialist

Addison, IL · On-site

$26 - $30/hr

Prepare accounts for referral to collection agencies and assist with bad debt write-offs Qualifications: * * 2+ years of experience in collections, accounts receivable, or credit and collections

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... agency rules is helpful but not required. Proficiency in Microsoft Word, Excel, and Outlook ...

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... agency rules is helpful but not required. Proficiency in Microsoft Word, Excel, and Outlook ...

Paralegal

Naperville, IL · On-site

$20 - $27/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... agency rules is helpful but not required. · Proficiency in Microsoft Word, Excel, and Outlook ...

Paralegal

Vernon Hills, IL · On-site

$20 - $27/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... agency rules is helpful but not required. · Proficiency in Microsoft Word, Excel, and Outlook ...

Paralegal

Vernon Hills, IL · On-site

$20 - $27/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... agency rules is helpful but not required. • Proficiency in Microsoft Word, Excel, and Outlook ...

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Debt Collection Agency information

See Chicago, IL salary details

$7

$23

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How much do debt collection agency jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for debt collection agency in Chicago, IL is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $29.47 per hour, depending on experience, location, and employer.

What is a debt collection agency?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the typical daily responsibilities at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What are the key skills and qualifications needed to thrive in a debt collection agency?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

Is debt collection a good career?

Debt collection is a job that involves contacting individuals to recover overdue payments, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on interpersonal skills and understanding of debt collection laws.

What qualifications do you need to be a debt collection agency?

A debt collection agency typically requires licensing or registration depending on state or country regulations, along with knowledge of debt collection laws and practices. Employees often need strong communication skills, attention to detail, and may require background checks or certifications such as the Fair Debt Collection Practices Act (FDCPA) compliance training.

What are the most commonly searched types of Debt Collection Agency jobs in Chicago, IL?

The most popular types of Debt Collection Agency jobs in Chicago, IL are:

What are popular job titles related to Debt Collection Agency jobs in Chicago, IL?

For Debt Collection Agency jobs in Chicago, IL, the most frequently searched job titles are:

Infographic showing various Debt Collection Agency job openings in Chicago, IL as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $49,313 per year, or $23.7 per hour.

Collection Specialist - Experienced

D&A Services

Des Plaines, IL • On-site, Remote

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago


Job description

D amp; A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers
Are you goal-oriented, have a positive attitude, looking to achieve excellence, and like working in a fast-paced environment? Our base pay is between $15.00 and $18.00 per hour, along with a benefits package that includes a 401(k) contribution, medical, dental, vision, CASUAL DRESS CODE and more! We have an uncapped bonus structure which rewards Debt Collectors for generating revenue.
Third party debt collection experience with credit cards is required!
NO late nights or weekends.
This position requires training at our office with the potential option to transition to remote or hybrid after (90) ninety days.
Job responsibilities include:
• Make a high volume of outbound calls and take inbound calls for debt collections
• Assist customers with solving issues and inquiries, with a focus on negotiating payment arrangements while adhering to FDCPA, along with internal policies and procedures
• Manage account maintenance and accurately document all customer activity
• Adhere to all local, state, and federal laws governing the debt collection industry
Requirements:
• 3 years third party experience collecting on credit cards, preferably at the same employer
• Solid, consistent, stable work history
• Listening Skills
• Excellent Customer Service
• Enjoy talking on the phone – Use your Call Center skills.
• Make a High Volume of calls – use your sales and closing skills.
• Work with scripts
• Adhere to compliance – use your previous Call Center or Debt Collection talents
• Goal oriented – use your sales experience.
• Metrics driven
• Money oriented – Can you close the deal or generate revenue?
• Collect $$$ as a Debt Collector
We look forward to hearing from you!
#DebtCollector #closing #CallCenter #Customer Service #sales #collecitons#remote#hybrid#onsite
D amp; A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.