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Debt Collection Agency Jobs in Virginia (NOW HIRING)

Carpenter Co.

Collections Specialist

Richmond, VA

$18.50 - $24.75/hr

... debt accounts. * Ensures strict confidentiality of customer financial records. * Prepares and recommends accounts to place with outside collection agencies. * Mail/fax/emails copies of requested ...

Carpenter Co.

Collections Specialist

Richmond, VA · On-site

$18.50 - $24.75/hr

... debt accounts. * Ensures strict confidentiality of customer financial records. * Prepares and recommends accounts to place with outside collection agencies. * Mail/fax/emails copies of requested ...

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

You are applying for a position through Medix, a staffing agency. The actual posting represents a ... in debt collection. Key Responsibilities * Process incoming payments for insurance products.

Gates Hudson & Associates

General Manager

Fairfax, VA · On-site

Process all Vacated Tenant Bad Debt and forward to collection agency, as needed, in an accurate and timely manner. Marketing * Welcome and show property to prospective new residents. Also, handle ...

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$7

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$35

How much do debt collection agency jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for debt collection agency in Virginia is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.37 per hour, depending on experience, location, and employer.

What is a debt collection agency?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the typical daily responsibilities at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What are the key skills and qualifications needed to thrive in a debt collection agency?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What are the most commonly searched types of Debt Collection Agency jobs in Virginia?

The most popular types of Debt Collection Agency jobs in Virginia are:

What are popular job titles related to Debt Collection Agency jobs in Virginia?

For Debt Collection Agency jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Debt Collection Agency jobs in Virginia look for?

The top searched job categories for Debt Collection Agency jobs in Virginia are:

What cities in Virginia are hiring for Debt Collection Agency jobs?

Cities in Virginia with the most Debt Collection Agency job openings:

Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 10% Part Time, and 11% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,421 per year, or $22.8 per hour.

Debt Collection Claims Representative, Financial Recovery Section

Virginia Department of Human Resource Management

Richmond, VA • On-site

$57K - $61K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

822nd of 846 rated public administrative organizations

Job description

Debt Collection Claims Representative, Financial Recovery Section
Job no: 5108732
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Law / Judiciary
Title: Debt Collection Claims Representative, Financial Recovery Section
State Role Title: Claims Representative
Hiring Range: $57,800-$61,000
Pay Band: UG
Agency: Attorney General & Dept of Law
Location: Office of the Attorney General
Agency Website: https://www.oag.state.va.us/
Recruitment Type: General Public - G
Job Duties
A unique opportunity exists to work in the Virginia Office of the Attorney General, Financial Recovery Section of the Civil Litigation Division. We offer the opportunity of public service, work-life balance, and an attractive compensation package inclusive of paid time off, paid holidays, health/dental/life insurance, retirement, and more.
The mission of FRS is to advance the interests of the taxpayers of Virginia by providing legal advice and services to appropriately, cost-effectively, and aggressively secure recoveries on civil claims in favor of the Commonwealth of Virginia. The position contributes to the section's mission by providing legal support within the Judgment Enforcement Unit but may also involve prelitigation support as well as preparing Warrants in Debt and scheduling dockets in general district courts. The position assists in using judgment enforcement tools to collect judgments on delinquent accounts receivable arising from the provision of state goods and services, tort claims resulting from damage to state property, and more. The position is the primary contact for pro se debtors and defendants and participates with legal counsel in every phase of recovery, including pre-litigation, litigation, and judgment enforcement. Essential tasks include investigation, preparing garnishments, and may also include issuing legal demands for payment; negotiating settlements and payment plans; preparing legal documents, including warrants in debt, for filing in various state courts; preparing garnishments; responding to inquiries from client agencies, debtors, insurers, attorneys, and court personnel; and maintaining document and file control.
Minimum Qualifications
  • The successful candidate must possess excellent communication skills and analytical ability; the ability to prioritize the demands of a high-volume caseload; considerable knowledge of legal principles, practices, and processes; and the ability to work both independently and as a team member to successfully complete complex assignments within prescribed time limits.
  • The position supports itself and requires word processing skills.
  • The successful candidate will be subject to a criminal background check and a valid driver's license is required.

Additional Considerations
The preferred candidate will have a minimum of three years of experience providing support in a debt collection, plaintiffs' litigation, or insurance defense firm; experience with JST Collectmax software or similar case management database software is preferred.
Special Instructions
Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.
Contact Information
Name: OAG Recruitment
Phone: 804-786-2071
Email: recruitment@oag.state.va.us
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 03 Aug 2026 Eastern Daylight Time
Applications close:
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