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Debt Collection Agency Jobs (NOW HIRING)

D & A Services, LLC

Bilingual Collectors

Houston, TX · On-site

$17 - $23/hr

Houston, TX $17 ‒ $23 Hourly 100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established ...

D & A Services, LLC

Bilingual Collectors

Houston, TX · On-site

$17 - $23/hr

Houston, TX $17 - $23 Hourly 100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established ...

D & A Services, LLC

Bilingual Collectors

Houston, TX

$17 - $23/hr

Houston, TX $17 $23 Hourly 100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in ...

RA Rogers Inc

Debt Collector

Crofton, MD · On-site

$16.25 - $21/hr

Experienced Third-Party Debt Collector Join our nationwide collection agency, proudly serving over 400 credit unions nationwide since 1979. We're seeking an Experienced First or Third-Party Debt ...

ProCollect

Collection Specialist

Dallas, TX · On-site

$2.0K/wk

As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on ...

Mbandw

Collection Representative I

Middleburg Heights, OH · On-site

$15/hr

About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies ... Description Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE ...

Mbandw

Collection Representative I

Cleveland, OH · On-site

$15/hr

About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies ... Description Debt Collection agents earn $15/hour plus commission! GENEROUS COMMISSION STRUCTURE ...

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How much do debt collection agency jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for debt collection agency in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

How much do debt collectors earn?

Debt collectors typically earn a median annual salary of around $40,000 to $50,000, with experienced collectors or those in supervisory roles earning higher wages. Compensation can include base pay, commissions, or bonuses, and the job often requires strong communication skills and knowledge of debt collection laws.

What are some typical daily responsibilities for staff at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What is a Debt Collection Agency job?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule in debt collection refers to a guideline where debt collectors are advised to wait at least 7 days before contacting a debtor again, limit the number of contact attempts to 7 within a certain period, and ensure that they do not contact the debtor more than 7 times in total. This rule is not legally mandated but is used by some agencies to maintain ethical collection practices and avoid harassment. Debt collectors must also adhere to the Fair Debt Collection Practices Act (FDCPA), which prohibits abusive, unfair, or deceptive practices during debt collection efforts.

What are the key skills and qualifications needed to thrive in the Debt Collection Agency position, and why are they important?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What qualifications do I need to be a debt collector?

To work as a debt collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may also require training or certification in debt collection practices.

How much money do debt collectors make?

Debt collectors typically earn a base salary that ranges from $30,000 to $50,000 annually, with additional commissions or bonuses based on collection performance. Experienced collectors or those working in specialized agencies can earn higher incomes, sometimes exceeding $60,000 per year. Compensation often depends on factors such as location, experience, and the size of the agency.
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What cities are hiring for Debt Collection Agency jobs? Cities with the most Debt Collection Agency job openings:
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Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 9% Part Time, and 20% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.
Collection Specialist - Experienced

Collection Specialist - Experienced

D&A Services

Des Plaines, IL • On-site, Remote

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

Job description

D amp; A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers
Are you goal-oriented, have a positive attitude, looking to achieve excellence, and like working in a fast-paced environment? Our base pay is between $15.00 and $18.00 per hour, along with a benefits package that includes a 401(k) contribution, medical, dental, vision, CASUAL DRESS CODE and more! We have an uncapped bonus structure which rewards Debt Collectors for generating revenue.
Third party debt collection experience with credit cards is required!
NO late nights or weekends.
This position requires training at our office with the potential option to transition to remote or hybrid after (90) ninety days.
Job responsibilities include:
• Make a high volume of outbound calls and take inbound calls for debt collections
• Assist customers with solving issues and inquiries, with a focus on negotiating payment arrangements while adhering to FDCPA, along with internal policies and procedures
• Manage account maintenance and accurately document all customer activity
• Adhere to all local, state, and federal laws governing the debt collection industry
Requirements:
• 3 years third party experience collecting on credit cards, preferably at the same employer
• Solid, consistent, stable work history
• Listening Skills
• Excellent Customer Service
• Enjoy talking on the phone – Use your Call Center skills.
• Make a High Volume of calls – use your sales and closing skills.
• Work with scripts
• Adhere to compliance – use your previous Call Center or Debt Collection talents
• Goal oriented – use your sales experience.
• Metrics driven
• Money oriented – Can you close the deal or generate revenue?
• Collect $$$ as a Debt Collector
We look forward to hearing from you!
#DebtCollector #closing #CallCenter #Customer Service #sales #collecitons#remote#hybrid#onsite
D amp; A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.

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