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Collections Supervisor Jobs in Ohio (NOW HIRING)

Collections

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Collection General Manager

Cleveland, OH · On-site

$85K/yr

... collections department. This role provides strategic direction while overseeing daily operations, department supervisors, and collection representatives to ensure performance goals, client ...

CFS

Collections Specialist

Grandview Heights, OH

$17.75 - $24.25/hr

Collections Specialist $36000 - $39000 Local organization providing a variety of residential services/products is seeking a Collections Specialist to assist with interim workload ABOUT THE COMANY

CFS

Collections Specialist

Dublin, OH

$38K - $41K/yr

Collections Specialist Location: Columbus, Ohio Salary: $38,000 - $41,000 About Us: We are dedicated to providing exceptional financial services to our clients. As a leader in the industry, we are ...

CFS

Collections Specialist

Dayton, OH

$18 - $24.25/hr

Collections Specialist Dayton, OH 45424 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to ...

CFS

Collections Specialist

Columbus, OH

$41 - $43K/hr

Collections Specialist Client in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances ...

CFS

Collections Specialist

Cincinnati, OH

$17.75 - $24/hr

Collections Specialist Cincinnati, OH 45204 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist ...

CFS

Collections Specialist

Hilliard, OH

$17.50 - $23.75/hr

Collections Specialist Hilliard, OH 43026 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to ...

Winterset Law Group

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Collections Advisor

Columbus, OH · On-site

$16.50 - $21.25/hr

Collections Advisor Winterset Law Group - Powell, Ohio Winterset Law Group is a growing law firm serving as Special Counsel to the Ohio Attorney General's Collections Enforcement Section. Our firm ...

Winterset Law Group

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Collections Advisor

Columbus, OH · On-site

$16.50 - $21.25/hr

Collections Advisor Winterset Law Group - Powell, Ohio Winterset Law Group is a growing law firm serving as Special Counsel to the Ohio Attorney General's Collections Enforcement Section. Our firm ...

CFS

Legal Collections Specialist

Akron, OH

$60K - $70K/yr

Legal Collections Specialist Location: On-site in Akron, OH Schedule: Monday-Friday Salary: $60k-$70k depending on experience Why This Opportunity Stands Out (Legal Collections Specialist): Billing ...

EMT Ambulance

Collections Specialist

North Canton, OH · On-site

$16.50 - $22.25/hr

: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Ohio

Collections Supervisor information

See Ohio salary details

$29.5K

$55.8K

$103.6K

How much do collections supervisor jobs pay per year?

As of Jul 27, 2026, the average yearly pay for collections supervisor in Ohio is $55,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What are popular job titles related to Collections Supervisor jobs in Ohio? For Collections Supervisor jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Ohio look for? The top searched job categories for Collections Supervisor jobs in Ohio are:
What cities in Ohio are hiring for Collections Supervisor jobs? Cities in Ohio with the most Collections Supervisor job openings:
What are popular job titles related to Collections Supervisor jobs in OH? For Collections Supervisor jobs in OH, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Ohio as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,827 per year, or $26.8 per hour.
Collections Supervisor

Collections Supervisor

FlightSafety International

Columbus, OH • On-site

Full-time

Posted 24 days ago

FlightSafety International rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

8th of 224 rated education and training

Job description

About FlightSafety International

FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Collections Supervisor will oversee the collections activities at FlightSafety. The Collection Supervisor will also be responsible for managing, coaching and training a team of Collections Coordinators.

Tasks and Responsibilities
  • Monitor and facilitate daily collections operations, provide direction, set priorities, and oversee team performance to ensure exceptional customer service.
  • Oversee the processes ensuring minimizing AR balances across the company.
  • Provide KPI and collections metrics to upper management and provide recommendations for improvement.
  • Oversee and process complex credit card payments and refunds.
  • Identify issues attributing to account delinquency and provide recommendations to Director.
  • Manage escalated collection issues from the team.
  • Support Director with special projects as assigned.
  • Identify and recommend ways to streamline collections services and improve processes.
  • Oversee and support the coaching, development, and training of team members.
Minimum Education
  • Bachelor’s degree or experience in lieu of degree
Minimum Experience
  • 5+ years of relevant experience in Accounts Receivable or Collections
  • 1-3 years of supervisory experience preferred
Knowledge, Skills, Abilities
  • SAP/Salesforce or similar software preferred
  • Proven ability to supervise a team
  • Proven success in a collection role
  • Knowledge of credit terms, and collections techniques
  • Working knowledge of MS Office Suite
  • High degree of accuracy and attention to detail
  • Ability to meet deadlines and manage multiple tasks simultaneously
  • Ability to interact with various levels of management in a professional manner
  • Ability to train and motivate team members
Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Any offer of employment is contingent upon successful completion of required compliance reviews, including verification that the candidate is not prohibited from employment under U.S. economic sanctions programs administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).

This position may require access to export-controlled technology or services subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Employment consideration and any offer of employment are contingent upon the applicant’s ability to comply with these requirements, including qualifying as a “U.S. Person” under applicable regulations or otherwise eligible for export authorization within a timeframe consistent with business needs. A “U.S. Person” includes U.S. citizens, lawful permanent residents (holders of approved and unexpired green cards), and certain refugees or asylees with protected status under U.S. law.

This position may also require eligibility to obtain and maintain a U.S. Government security clearance for the duration of employment.

Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address.  FlightSafety International will never ask for personal or financial information through social media or third-party email providers.

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