1

Collections Supervisor Jobs in Ohio (NOW HIRING)

Collections Representative

Minerva, OH ยท On-site

$15.75 - $20.25/hr

The Collections Representative is responsible for the attainment of loan collection objectives and ... Communicate with supervisor on potential loan losses. * Review the files of all charged off loans ...

Collections Specialist

Cincinnati, OH

$17.75 - $24/hr

Collections Specialist Cincinnati, OH 45204 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist ...

Collections Specialist

Hilliard, OH

$17.50 - $23.75/hr

Collections Specialist Hilliard, OH 43026 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to ...

Collections Specialist

North Canton, OH ยท On-site

$16.50 - $22.25/hr

: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The ...

Collections Specialist

Cincinnati, OH ยท On-site

$23 - $25/hr

Robert Half is seeking a detail-oriented Collections Specialist for a growing logistics organization. This contract-to-hire opportunity is ideal for an accounting or finance professional who enjoys ...

Collections Specialist Position Overview: The Business to Business Collections Specialist is responsible for managing accounts receivable, maintaining positive client relationships, and ensuring ...

Collections Spec

Columbus, OH ยท On-site

$17.75 - $24.25/hr

Within the collections team, this position will be responsible for the day-to-day collections activities on our Residential and Commercial accounts. Responsible for contacting delinquent accounts to ...

Collections Specialist

Cleveland, OH

$18 - $24.25/hr

The Collections Specialist is responsible for delivering exceptional customer service while overseeing the daily workflow. This role is focused on optimizing collections performance, ensuring ...

Legal Collections Specialist Location: On-site in Akron, OH Schedule: Monday-Friday Salary: $60k-$70k depending on experience Why This Opportunity Stands Out (Legal Collections Specialist): Billing ...

Collections Specialist

Cleveland, OH ยท On-site

$18 - $24.25/hr

The Collections Specialist is responsible for delivering exceptional customer service while overseeing the daily workflow. This role is focused on optimizing collections performance, ensuring ...

Legal Collections Specialist

Stow, OH ยท Hybrid

$55K - $65K/yr

Legal Collections Specialist Position Overview: We are seeking an experienced Legal Collections Specialist to join our finance team. This role is responsible for managing the collections process for ...

Collections Representative

Mason, OH

$16 - $20.75/hr

Position Summary The Collections Specialist supports the Accounts Receivable team by contacting customers with early-stage past-due balances (primarily 30 days or less) and assisting them in ...

Senior Manager, C&I Collections

Dublin, OH ยท On-site

$113.07 - $180.91/hr

Minimum of 10 years of experience in a B2B collections administration within a dynamic, high-volume environment, with at least 2 years in a collections leadership or supervisory role.Demonstrated ...

Archival Collections Specialist

Dayton, OH ยท On-site

$18 - $24.25/hr

Archival Collections Specialist Job No: 503785 Work Type: Staff Full Time (1500 hours or greater) Location: Dayton, OH Category: University Staff Department: Archives - 240400 Pay Grade: A - Exempt ...

Showing results 21-40

Collections Supervisor information

See Ohio salary details

$29.5K

$55.8K

$103.6K

How much do collections supervisor jobs pay per year?

As of Aug 17, 2026, the average yearly pay for collections supervisor in Ohio is $55,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What cities in Ohio are hiring for Collections Supervisor jobs?

Cities in Ohio with the most Collections Supervisor job openings:

What are popular job titles related to Collections Supervisor jobs in OH?

For Collections Supervisor jobs in OH, the most frequently searched job titles are:

Infographic showing various Collections Supervisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $55,827 per year, or $26.8 per hour.

Collections Representative

Consumers National Bank

Minerva, OH โ€ข On-site

$15.75 - $20.25/hr

Full-time

Posted 10 days ago


Job description

The Collections Representative is responsible for the attainment of loan collection objectives and assists in the overall direction and operations of the collection activity of the organization.
  • Assist in the management of all properties acquired through foreclosure and other collection activities
  • Assist the Workout Officer in the collection activity of all branches of the organization.
  • Communicate with each Branch Manager, Assistant Manager, and/or any other employee involved in the collection process.
  • Recommend foreclosure, repossession, charge off and legal action when appropriate.
  • Work with Loan Servicing to resolve any discrepancies on loan balances, postings, etc.
  • Recommend to the Workout Officer all loans that may deserve special attention or to be added to the Watch List.
  • Determine which loans need special collection efforts and decide who shall make those efforts.
  • Personally handle the collection action on those loans assigned
  • Communicate with supervisor on potential loan losses.
  • Review the files of all charged off loans and recommend internal recovery efforts if appropriate.
  • Prepare and forward charged off loan files to the appropriate legal counsel.
  • Prepare and maintain the Repossession List.
  • Assist in the preparation of the monthly delinquency, charge off and troubled loan reports.
  • Assist Workout Officer in communication with legal counsel on collection activity.

Requirements
  • Associates Degree or equivalent work experience
  • Two (2) years collections experience in a banking environment preferred
  • Well developed communication skills
  • Strong attention to detail
  • Excellent customer service and negotiation skills
  • Well developed time management and organization skills
  • Familiarity with financial data and reports
  • Ability to accept management instruction and execute tasks while under pressure
  • Proficient in Microsoft Office software
  • Able to exercise appropriate judgment and seek/involve management when necessary
  • Experience working in a team-oriented, collaborative environment