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Collections Supervisor Jobs in Ohio (NOW HIRING)

Collections Specialist

Cincinnati, OH ยท On-site

$20 - $21/hr

We are looking for a Collections Specialist to support insurance claim receivables and payment recovery efforts for a Contract position based in Cincinnati, Ohio. This role focuses on maintaining ...

Collections Specialist

North Canton, OH ยท On-site

$16.50 - $22.25/hr

: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The ...

Collections Specialist

Cleveland, OH ยท On-site

$18 - $24.25/hr

The Collections Specialist is responsible for delivering exceptional customer service while overseeing the daily workflow. This role is focused on optimizing collections performance, ensuring ...

Collections Spec

Columbus, OH ยท On-site

$17.75 - $24.25/hr

Within the collections team, this position will be responsible for the day-to-day collections activities on our Residential and Commercial accounts. Responsible for contacting delinquent accounts to ...

Collections Specialist

Cleveland, OH ยท On-site

$18 - $24.25/hr

The Collections Specialist is responsible for delivering exceptional customer service while overseeing the daily workflow. This role is focused on optimizing collections performance, ensuring ...

Collections Representative

Mason, OH ยท On-site

$16 - $20.75/hr

Position Summary The Collections Specialist supports the Accounts Receivable team by contacting customers with early-stage past-due balances (primarily 30 days or less) and assisting them in ...

Collections Representative

Mason, OH ยท On-site

$16 - $20.75/hr

Position Summary The Collections Specialist supports the Accounts Receivable team by contacting customers with early-stage past-due balances (primarily 30 days or less) and assisting them in ...

Collections Specialist

Blue Ash, OH ยท On-site

$21.85 - $25.30/hr

We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a logistics organization in Blue Ash, Ohio. This Long-term Contract position focuses on ...

Debt Collector (Not Remote)

Defiance, OH ยท On-site

$14.75 - $19/hr

Reports to: Collections Supervisor FLSA Type: Non-Exempt POSITION SCOPE : This person will be placed in a challenging job in a fast-paced, performance-oriented environment. The most important ...

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

Collector / Collections Specialist

Cincinnati, OH ยท On-site

$17.75 - $24/hr

Collector / Collections Specialist Setting/Hours: 100% In-Office | 8-5 Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position ...

R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse ...

Showing results 21-40

Collections Supervisor information

See Ohio salary details

$29.5K

$55.8K

$103.6K

How much do collections supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for collections supervisor in Ohio is $55,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What cities in Ohio are hiring for Collections Supervisor jobs?

Cities in Ohio with the most Collections Supervisor job openings:

What are popular job titles related to Collections Supervisor jobs in OH?

For Collections Supervisor jobs in OH, the most frequently searched job titles are:

Infographic showing various Collections Supervisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $55,827 per year, or $26.8 per hour.

Collections Specialist

Robert Half

Cincinnati, OH โ€ข On-site

$20 - $21/hr

Temporary

Re-posted yesterday


Job description

We are looking for a Collections Specialist to support insurance claim receivables and payment recovery efforts for a Contract position based in Cincinnati, Ohio. This role focuses on maintaining accurate billing records, following up on outstanding balances, and coordinating professionally with customers, homeowners, and insurance representatives. The ideal candidate brings prior collections or accounts receivable experience, strong attention to detail, and the ability to stay organized in a fast-moving service environment.


Responsibilities:

• Manage billing activity and payment follow-up for water restoration and insurance-related accounts to help keep receivables current.

• Maintain detailed and accurate records of invoices, homeowner payments, insurance payments, and account status updates.

• Communicate with customers and insurance contacts to resolve open balances, clarify billing issues, and support timely collections.

• Review account information for accuracy, enter relevant financial data, and update documentation within internal systems.

• Monitor outstanding claims and receivables, prioritize follow-up actions, and escalate issues when additional support is needed.

• Support day-to-day administrative work tied to accounts receivable and collections within a restoration or service-based operation.

• Handle multiple active accounts at once while meeting deadlines and maintaining a high level of organization and accuracy.

• High school diploma or equivalent is required.

• 1-3 years of collections or accounts receivable experience, ideally in water restoration, restoration services, or a related industry.

• Familiarity with billing and collection practices, including payment tracking and account follow-up.

• Strong written and verbal communication skills in English for interacting with customers and insurance professionals.

• Basic computer proficiency, including experience with Microsoft Office applications.

• Ability to work independently, manage time effectively, and stay productive in a fast-paced environment.

• Strong attention to detail with the ability to manage multiple priorities at the same time.



Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948