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Debt Collection Manager Jobs in Ohio (NOW HIRING)

Winterset Law Group

Legal Assistant

Columbus, OH · On-site

$10 - $25/hr

Role Overview This role will assist in managing key components of our legal workflow, ensuring all ... is a debt collection law firm and Special Counsel to the Ohio Attorney General's Office ...

Winterset Law Group

Legal Assistant

Columbus, OH · On-site

$10 - $25/hr

Role Overview This role will assist in managing key components of our legal workflow, ensuring all ... is a debt collection law firm and Special Counsel to the Ohio Attorney General's Office ...

Fleet Response

Subrogation Specialist

Hudson, OH · On-site

$22 - $26/hr

This role manages a dedicated caseload from initial investigation through resolution while ... Conduct collection activities in compliance with the Fair Debt Collection Practices Act and other ...

7 17 Credit Union

MEMBER SOLUTIONS SPECIALIST

Warren, OH

$16 - $21.50/hr

... Manager of Collections and Recovery which accounts should be foreclosed. All accounts must have ... Defined as three years in a debt collection position(s) where the majority of one's job included ...

7 17 Credit Union

MEMBER SOLUTIONS SPECIALIST

Warren, OH · On-site

$16 - $21.50/hr

... Manager of Collections and Recovery which accounts should be foreclosed. All accounts must have ... Defined as three years in a debt collection position(s) where the majority of one's job included ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Ohio

Debt Collection Manager information

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are popular job titles related to Debt Collection Manager jobs in Ohio?

For Debt Collection Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Ohio look for?

The top searched job categories for Debt Collection Manager jobs in Ohio are:

What cities in Ohio are hiring for Debt Collection Manager jobs?

Cities in Ohio with the most Debt Collection Manager job openings:

Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Associate Attorney

Zwicker & Associates, P.C.

Independence, OH • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Job description

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.
Zwicker is presently seeking an Associate Attorney to join our team in Independence, OH. We are seeking a candidate with an eagerness to learn, as well as exemplary organizational, written, and verbal communication skills, to join our team. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaboratively innovate and excel in performance. We encourage and provide lifelong learning and training opportunities for our team members, with the goal of building a strong foundation and successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers.
The base salary range for this position is $80,000-$100,000 per year, plus applicable bonus.
Responsibilities of Associate Attorneys include
  • Communicate effectively and appropriately with team members and outside parties
  • Draft, review, and file legal pleadings, motions, discovery, etc., in furtherance of active litigation files
  • Review litigation case files and pleadings to determine appropriate action
  • Advocate on behalf of the client's interests at various litigation settings
  • Utilize internal proprietary software to properly update and document the status of each account in the assigned inventory
  • Analyze and process litigation inventory reports and litigation files, as assigned by the Managing Attorney, to ensure that proper litigation workflow is being performed pursuant to the firm and client expectations
  • Comply with all client and firm standard operating procedures
  • Ability to travel to various courtrooms within the branch office footprint as required
  • Prepare for and represent clients at hearings, mediations, arbitrations, and trials, including case strategy development, drafting pleadings, conducting discovery, and presenting oral arguments
  • Negotiate settlements with consumers and their legal representatives to resolve disputes efficiently while protecting client interests
  • Evaluate case merits, assess risk exposure, and provide strategic legal recommendations
  • Maintain compliance with applicable laws, regulations, and court procedures
  • Perform other duties as assigned

Requirements
  • Admitted to practice law and in good standing in Ohio
  • Strong organizational and time management skills
  • Proficient computer skills in Microsoft Office suite, including Word, Excel, and Outlook
  • Excellent verbal and written communication skills
  • Highly motivated self-starter
  • Eagerness to learn
  • Ability to manage and prioritize a large caseload
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence

Preferred Qualifications
  • Minimum of one year of litigation/trial experience
  • Working knowledge of civil procedure
  • Debt collection experience
  • Prior experience in a high-volume environment

Physical Qualifications
  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
http://www.zwickerpc.com/job-applicant-privacy-notice/
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

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