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Collection Jobs in Ohio (NOW HIRING)

Rent-A-Center

Collection Specialist

Cincinnati, OH · On-site

$17 - $19/hr

MUST HAVE A VALID DRIVERS LICENSE WITH A GOOD DRIVING HISTORY. We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are ...

Rent-A-Center

COLLECTION SPECIALIST

Hamilton, OH · On-site

$17 - $19/hr

We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great ...

Rent-A-Center

Collection Specialist

Cincinnati, OH · On-site

$17 - $19/hr

MUST HAVE A VALID DRIVERS LICENSE WITH A GOOD DRIVING HISTORY. We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are ...

Rent to Own

COLLECTIONS/SALES MANAGER

Cambridge, OH · On-site

Maintain control during the collection process when customer's payments become late * Meet daily, weekly, and monthly collection goals * Provide outstanding customer service over the phone, at the ...

Rent-2-Own

COLLECTIONS/SALES MANAGER

New Boston, OH · On-site

Maintain control during the collection process when customer's payments become late * Meet daily, weekly, and monthly collection goals * Provide outstanding customer service over the phone, at the ...

Rent-2-Own

COLLECTIONS/SALES MANAGER

Cambridge, OH

Maintain control during the collection process when customer's payments become late * Meet daily, weekly, and monthly collection goals * Provide outstanding customer service over the phone, at the ...

RDSolutions

Field Collection Specialist - 57949

Canton, OH · On-site

$13 - $18/hr

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

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All JobsCollection JobsCollection Jobs in Ohio

Collection information

See Ohio salary details

$9

$19

$28

How much do collection jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collection in Ohio is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Ohio? The most popular types of Collection jobs in Ohio are:
What are popular job titles related to Collection jobs in Ohio? For Collection jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Ohio look for? The top searched job categories for Collection jobs in Ohio are:
What cities in Ohio are hiring for Collection jobs? Cities in Ohio with the most Collection job openings:
Collection jobs near you

Collection Specialist

Rent-A-Center

Cincinnati, OH • On-site

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Posted 16 hours ago

Job description

MUST HAVE A VALID DRIVERS LICENSE WITH A GOOD DRIVING HISTORY.

We are Hiring Immediately! It’s Your Career. Own it!

At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service and have excellent sales skills in a retail type environment.

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your department; you will oversee managing inventory and you will be expected to provide great customer service. We're seeking driven, retail sales minded individuals capable of managing people, inventory and accounts in order to grow our business. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?

Why should you work at RAC?

Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!

Do you have what it takes?

• Must be at least 21 years of age

• High school diploma or GED

• Valid state driver’s license and good driving record

We care for our employees. 

How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you’ll find the real benefits to joining us comes from within. You can work your way to the future you want. We’ll help you own it!

Job Type:

• Full-time

Experience:

• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Required)

License:

• Driver's License (Required), driving the company vehicle required

Rent-A-Center is a rent-to-own industry leader with a mission to improve the quality of life for our customers. We understand that making decisions about big items like furniture, appliances, and electronics is a big deal, which is why we offer the Rent-A-Center Worry-Free Guarantee: We give you the name-brand items you want, like Ashley Furniture, Whirlpool appliances and Samsung electronics, at a payment you can afford with the option to own it when you're ready. Plus, we offer 6 months same as cash, an early purchase discount, competitor price match and free same-day delivery.